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moldenke
Joined: 04 Oct 2007
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 Posted: Thu Apr 08, 2010 5:08 pm Post subject: which KEB branch is the best for getting help? |
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I've been trying to get my KEB Mac internet banking set up for well over a month. I've encountered a lot of indifference from the staff at my branch in Sinchon and I've finally reached my limit.
Can anyone recommend a helpful branch, in central Seoul? |
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camaroclow
Joined: 10 Apr 2008
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| Posted: Thu Apr 08, 2010 5:32 pm Post subject: |
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| The english telephone service has always been quite helpful for me. The number is on the website. Do you have your little dongle that gives you the access number? Its a little white rectangle that gives you a new number every time u press it. It's required for macs. |
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himynameishowie
Joined: 03 Mar 2009
Location: Daegu
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| Posted: Thu Apr 08, 2010 7:12 pm Post subject: |
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| camaroclow wrote: |
| The english telephone service has always been quite helpful for me. The number is on the website. Do you have your little dongle that gives you the access number? Its a little white rectangle that gives you a new number every time u press it. It's required for macs. |
So it's possible to get to work on a Mac? My branch told me it was impossible to access or whatever. I always have to switch over to the Windows side to use the Internet banking. Huh. |
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Murakano
Joined: 10 Sep 2009
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| Posted: Thu Apr 08, 2010 7:22 pm Post subject: |
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| the woman who deals with the foreigner side of things at the Gangnam branch (by exit 7) speaks excellent English and helped me set up internet banking in no time. |
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SMOE NSET
Joined: 25 Feb 2010
Location: Seoul
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| Posted: Thu Apr 08, 2010 7:38 pm Post subject: |
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| The one near Gyeongbukgung Station has a fluent English speaker. |
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camaroclow
Joined: 10 Apr 2008
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| Posted: Thu Apr 08, 2010 7:41 pm Post subject: |
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| Yes, its definitely possible to do internet banking on a mac with KEB. It works flawlessly and is all in english. I pay all my bills and send money home from my mac. Well worth it if you can get it sorted out. A representative actually came directly to my school and set everything up for me as she was trying to get teachers from the Gagnam school board to sign up with KEB. I highly recommend KEB for their english internet banking. |
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Caffeinated
Joined: 11 Feb 2010
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| Posted: Thu Apr 08, 2010 8:12 pm Post subject: |
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| SMOE NSET wrote: |
| The one near Gyeongbukgung Station has a fluent English speaker. |
I went to this branch and probably had a different person help me out. Her English was good, not fluent tho, but her customer service skills needed some work. |
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SMOE NSET
Joined: 25 Feb 2010
Location: Seoul
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| Posted: Thu Apr 08, 2010 8:46 pm Post subject: |
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| Caffeinated wrote: |
| SMOE NSET wrote: |
| The one near Gyeongbukgung Station has a fluent English speaker. |
I went to this branch and probably had a different person help me out. Her English was good, not fluent tho, but her customer service skills needed some work. |
Ahh, it was the account manager who helped me. Her English was not very good but she brought in a guy from upstairs who was fluent. The service was excellent, so probably a different person. |
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The Gipkik
Joined: 30 Mar 2009
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| Posted: Thu Apr 08, 2010 11:06 pm Post subject: |
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| The KEB branch at Olympic Park has a male teller who speaks good English and has helped me out several times. If you're ever in this neck of the woods. |
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Ralphie
Joined: 24 Mar 2010
Location: Beijing, PRC
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| Posted: Fri Apr 09, 2010 12:23 am Post subject: |
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Itaewan branch.
Contact : 02-795-8364 (ext. 340)
Staff : Mr. Byung Joo Park
He speaks Enlgish fluently. |
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jomiro
Joined: 10 Jan 2010
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| Posted: Wed May 12, 2010 10:22 pm Post subject: |
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| the main keb bank in myeong dong has a very good foreign expat center. they all speak very good english there. |
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shostahoosier
Joined: 14 Apr 2009
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| Posted: Wed May 12, 2010 10:25 pm Post subject: |
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the guy at the Uijeongbu branch was ace for me.
He even stayed late (like 7pm late!) so that I could come to get personal help. |
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