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iTunes account Credit Card denied

 
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darkjedidave



Joined: 19 Aug 2009
Location: Shanghai/Seoul

PostPosted: Mon Sep 27, 2010 5:22 am    Post subject: iTunes account Credit Card denied Reply with quote

For the last few days, whenever I try downloading items off iTunes, it says my credit card is denied (says the same thing in the AppStore and iTunes on my iPhone). I've used the same 2 cards for the last 3 years, (US account, US cards). I've even tried my PayPal account, still tells me credit is denied. I know my cards and Paypal work as I used them last night.

I'm not even trying to purchase anything, just to get free apps and my regular podcasts. Anyone else having issues?
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PEIGUY



Joined: 28 Mar 2004
Location: Omokgyo

PostPosted: Mon Sep 27, 2010 5:33 am    Post subject: Reply with quote

What's the exact message you're getting? Security Code error or just a plain denial? have you tried going online to itunes on your computer and clearing out all your account information and re entering it? if that doesn't work try going to the apple website sign in and edit your account and then go back to your main itunes store account through the itunes program on your computer and re enter your credit card info. If that doesn't work, go to www.support.apple.com/itunes and e-mail them. Sounds like it's an issue with itunes itself not your credit cards... or if you can't wait that long google the issue..if it's an issue with iTunes than you wouldn't be alone and it should be all over the discussion boards with a probable answer.
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darkjedidave



Joined: 19 Aug 2009
Location: Shanghai/Seoul

PostPosted: Mon Sep 27, 2010 5:46 am    Post subject: Reply with quote

Whenever I try downloading something, I'm redirected to a Edit Payment Information page. I try using my credit cards and PayPal, but its denied, and I cannot continue.

I've been skimming through threads about the issue, it looks a security protocol update in OS software and iTunes. It seems if you have an US iTunes account with US credit, and purchase from the store when outside the US, its a violation of Apple's policies, and they will lock your account. http://discussions.apple.com/thread.jspa?threadID=2552101&start=135&tstart=0

I have a feeling a lot of Dave's members who use US iTunes will be dealing with this problem soon.
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t1m1ty



Joined: 24 May 2009
Location: Bundang

PostPosted: Mon Sep 27, 2010 7:36 am    Post subject: Reply with quote

I created a thread about a week ago in regards to the same issue. There's some useful info there, so check it out!

http://forums.eslcafe.com/korea/viewtopic.php?t=191952

Hope it all works out
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steveohan



Joined: 24 Apr 2005
Location: Seoul, South Korea

PostPosted: Mon Sep 27, 2010 2:50 pm    Post subject: Reply with quote

another option is to buy iTunes US gift cards from ebay and just apply them to your account.
that's what i usually do...works a treat!
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SeoulNate



Joined: 04 Jun 2010
Location: Hyehwa

PostPosted: Mon Sep 27, 2010 8:16 pm    Post subject: Reply with quote

steveohan wrote:
another option is to buy iTunes US gift cards from ebay and just apply them to your account.
that's what i usually do...works a treat!


Other than setting up a proxy or having someone in the US use your credit card / pay pal, this is the only way.
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