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Hipass Failure

 
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Who's Your Daddy?



Joined: 30 May 2010
Location: Victoria, Canada.

PostPosted: Mon Sep 13, 2010 3:39 pm    Post subject: Hipass Failure Reply with quote

Hipass fails about 10% of the time for me. It fails in this scenario:

Enter highway A (Hipass beeps)
transfer at JCT to highway B
Highway B first tollbooth it fails (it beeps but highway sirens and lights sound)
Highway B exit tollbooth it works.

I get a bill in the mail for the A to B JCT.

I have been going slowly, 30K, through the gantry. Can't figure out the problem.

Anyone have any ideas? Or does this hipass system just have problems?
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SMOE NSET



Joined: 25 Feb 2010
Location: Seoul

PostPosted: Mon Sep 13, 2010 3:52 pm    Post subject: Reply with quote

Have you called the Hi-pass service centre? It might be a problem with your card.

I don't know if it uses the same system as the States but this happened occasionally back home as well. They should have your license plate on file (don't know about Korea) and just charge you the correct amount.

Are you being charged extra? a penalty? If not, I wouldn't worry about it. I would still call the service centre and see if it is just your card and maybe have it replaced. If you are being charged, I would go to the centre and explain what happens. They have cameras there that record every violation so they should have everything on record and can validate your claims.

Good luck! It was a pain back home to take time out of the day but it needed to be done.
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steveohan



Joined: 24 Apr 2005
Location: Seoul, South Korea

PostPosted: Mon Sep 13, 2010 4:28 pm    Post subject: Reply with quote

how do you go about getting the hipass service?
im buying a car soon and will be using the tolls daily...

any info would be appreciated!
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nobbyken



Joined: 07 Jun 2006
Location: Yongin ^^

PostPosted: Mon Sep 13, 2010 4:30 pm    Post subject: Reply with quote

Maybe the card got too hot in the window.
They say not to leave the unit on a hot window incase it damages the card.

I think you get somewhere up to 9 times of grace from Hipass per year, before they impose extra penalties.

You should drop into a centre at your nearest tollgate so they can check your card for problems.
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pkang0202



Joined: 09 Mar 2007

PostPosted: Mon Sep 13, 2010 4:45 pm    Post subject: Reply with quote

Hi-pass. It makes sense now.

i was thinking of a different compound noun, and wondered how that would fail.
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teacherbunny



Joined: 25 Aug 2010
Location: Seoul

PostPosted: Sun Sep 19, 2010 10:25 pm    Post subject: Reply with quote

Did anyone else read this as Hip Ass failure?
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Sleepy in Seoul



Joined: 15 May 2004
Location: Going in ever decreasing circles until I eventually disappear up my own fundament - in NZ

PostPosted: Mon Sep 20, 2010 1:12 am    Post subject: Reply with quote

teacherbunny wrote:
Did anyone else read this as Hip Ass failure?
What does a funky donkey have to do with anything?
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Quack Addict



Joined: 31 Mar 2008
Location: Seoul

PostPosted: Mon Sep 20, 2010 2:14 am    Post subject: Reply with quote

teacherbunny wrote:
Did anyone else read this as Hip Ass failure?


Dave Chappelle could pull that off..."that's one hip ass failure, damn."
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Richard Krainium



Joined: 12 Jan 2006

PostPosted: Tue Sep 21, 2010 3:22 am    Post subject: Reply with quote

steveohan wrote:
how do you go about getting the hipass service?
im buying a car soon and will be using the tolls daily...

any info would be appreciated!


http://www.korea4expats.com/article-highway-toll-korea-hi-pass.html

http://cafe.naver.com/hipasskorea

What I did: Bought the card reader at Costco. Then went to the business office at the toll gate. Registed my car and got a Hi-pass card. Took about 5 minutes. Easy.
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