| View previous topic :: View next topic |
| Author |
Message |
aweitzm1
Joined: 23 Mar 2010
Location: Florida
|
 Posted: Sun Oct 17, 2010 3:57 am Post subject: return electronics to homeplus |
 |
|
Does anyone know if you can make returns Homeplus? I bought an external hard drive for my computer and it does not work properly and I want to return it.
I have the box and receipt. But the box got ripped when I opened it. |
|
| Back to top |
|
 |
ttompatz
Joined: 05 Sep 2005
Location: Kwangju, South Korea
|
| Posted: Sun Oct 17, 2010 4:04 am Post subject: Re: return electronics to homeplus |
|
|
| aweitzm1 wrote: |
Does anyone know if you can make returns Homeplus? I bought an external hard drive for my computer and it does not work properly and I want to return it.
I have the box and receipt. But the box got ripped when I opened it. |
IF it is within a day or 3, then yes.
If it was longer than that they usually send to the A/S center for the device.
If it does NOT have a local A/S center then they MAY send it away for you and it will take a few days for the replacement to come back.
. |
|
| Back to top |
|
|
simonandmartina
Joined: 20 Oct 2008
|
| Posted: Sun Oct 17, 2010 8:24 pm Post subject: |
|
|
| I had to do so once with a printer that was advertised as Mac compatible but really wasn't. They put up a bit of a difficult time, and tried to say that they couldn't take it back because it had been opened. Luckily, the language barrier between us was so strong that they just gave up trying to explain and accepted the return. |
|
| Back to top |
|
|
travelnguy
Joined: 27 Sep 2007
|
| Posted: Sun Oct 17, 2010 9:36 pm Post subject: |
|
|
As simonandmartina said, play the language card. We bought a stove that was LPG and we needed it to be for natural gas. It took about an hour to convince them to take it back. We even purchased it on the same day. They then wanted to give us a store credit. However, they ended up giving us cash back as they didn't have the correct stoves in stock.
Good luck. |
|
| Back to top |
|
|
sheriffadam
Joined: 10 May 2010
Location: Busan
|
| Posted: Mon Oct 18, 2010 12:26 am Post subject: |
|
|
It annoys me when I here 'customer is king' in Korea, it just aint true.
What happened to my no fuss 30 day money back guarantees, even without a receipt! |
|
| Back to top |
|
|
atwood
Joined: 26 Dec 2009
|
| Posted: Mon Oct 18, 2010 12:46 am Post subject: |
|
|
| sheriffadam wrote: |
It annoys me when I here 'customer is king' in Korea, it just aint true.
What happened to my no fuss 30 day money back guarantees, even without a receipt! |
"The customer is king" is an ironic statement, even when, or especially when, used by Koreans. |
|
| Back to top |
|
|
R. S. Refugee
Joined: 29 Sep 2004
Location: Shangra La, ROK
|
| Posted: Mon Oct 18, 2010 4:48 am Post subject: |
|
|
Take it from me. Without getting into lots of details, I can assure you that, based on 20 years experience with them, Costco has the best return policy anywhere, bar none.
Enough said. |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
