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clearance delay on a package

 
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SNOTOSEOUL



Joined: 12 Apr 2010

PostPosted: Mon Nov 01, 2010 7:40 am    Post subject: clearance delay on a package Reply with quote

My mom sent something from the states and its been in Incheon for almost a week. FedEx tells me a security delay online and when i called them they sai i needed a phone number on the package, which i have now given them. But that was on friday and it is still listed as Clearance Delay on the FedEx site. WTF how long should i expect to wait? do you think they found the blow (just kidding about that last sentace, (its well hidden)). But seriously, how long do these delays take?
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PatrickBateman



Joined: 08 Jun 2009
Location: American Gardens Building, West 81st Street

PostPosted: Mon Nov 01, 2010 8:37 am    Post subject: Reply with quote

I was on top of mine. I had to pay a fee and then they delivered it promptly after.

Took me about 4-5 days after I spoke with them.
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noky



Joined: 14 Jul 2010
Location: Yeongcheon

PostPosted: Mon Nov 01, 2010 4:35 pm    Post subject: Reply with quote

if you gave it to them Friday, consider that they should've processed it yesterday and it's taking awhile for the site to update. I'd give them a call tomorrow if the status doesn't change. I've found it to be stupidly unreliable as far as keeping track of your package up to the minute.

Chances are that's not all they need, and if they ask for more tomorrow then start hounding them. After two delayed packages in a row, I've decided to not use FedEx next time.
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koen8584



Joined: 17 May 2010

PostPosted: Fri Nov 19, 2010 1:43 am    Post subject: Reply with quote

got the same thing happening at the moment. what's the phone number?
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