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Apple Repair Store in Seoul
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Paladin Brewer



Joined: 25 Dec 2009

PostPosted: Sun Aug 29, 2010 5:17 pm    Post subject: Apple Repair Store in Seoul Reply with quote

Hello,

My laptop decided to not work this morning, and I need to get it fixed ASAP. So I will probably take a bus to Seoul after work today, but I need to find an Apple Store that will repair. Looking at their website (http://www.apple.com/kr/support/center/service_eng.html) I see a few. I was thinking the one in Yongsan, but does anyone know how to get there from the subway? Or any of the stores that will repair? Preferably one with English abilities would be awesome. Thanks, any help would be appreciated. Life without my laptop would be rough Razz
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NYC_Gal



Joined: 08 Dec 2009

PostPosted: Sun Aug 29, 2010 5:20 pm    Post subject: Reply with quote

The Frisbee shop in Hongdae does repairs, but not at all times. You should try calling (and having a Korean friend at the ready in case they can't understand you, though most of the time they have decent enough English) to see what the repair hours are.

The guy in Yongsan is extremely helpful as well, though. There are a few, but the one I like is one floor down from the tunnel pathway that conects the indoor electronic market to the main Yongsan station building. He reset my router password for free one time (the Korean website made it difficult) because I'm a regular and he lives in my neck of the woods and sees me out and about.
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Paladin Brewer



Joined: 25 Dec 2009

PostPosted: Sun Aug 29, 2010 5:23 pm    Post subject: Reply with quote

Ok...but how do I get to the Yongsan guy? I don't live in Seoul and only been there a couple times Smile I usually come from the Cheongnyangni station on Line 1, which is the same line as Yongsan it looks like?
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eIn07912



Joined: 06 Dec 2008
Location: seoul

PostPosted: Sun Aug 29, 2010 5:27 pm    Post subject: Reply with quote

There are two I've used. The "a#" (pronounced "A sharp") store inside the Apple store in Coex Mall at Samseung station. I believe the repair center is called UBase. Those guys are good, speak a little English, and have done things for free for me as well.

The other is near Sinsa station. I forget the exact location, but it's only a minute or two walk out one of the exits. They speak absolutely no English whatsoever, so you will certainly need a Korean unless you can use hand signals really well. Good thing is, they're less busy than the a# guys and cheaper.
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Gaber



Joined: 23 Apr 2006

PostPosted: Sun Aug 29, 2010 5:34 pm    Post subject: Reply with quote

When you get to Yongsan, don't go down the big front steps, but rather go the opposite way back through the arcade. There is a path that leads along the back of the station building. Follow that and you'll get to a covered walkway that runs over a trainyard. Go through there and you'll get to a computer mall. Go down one level. On the other side of the mall from where you came it you'll find another covered walkway. Take it through to a parking-lot. Take the little staircase to the right out of the parkinglot, turn left and head up a slight hill. You should see an intersection in front of you. Don't cross. Turn left again, head straight down to the next set of lights. Here, in front of you you should see a place called E-Land in English, 전자-랜드 in Korean. The AS Center is in there, though it's right down the end with an external entrance so it's probably easier not to go straight in but rather cross over and carry on down the sidewalk. It's about 3/4 of the way down the mall.

Linky: http://tinyurl.com/24qlnkm
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ThingsComeAround



Joined: 07 Nov 2008

PostPosted: Sun Aug 29, 2010 6:36 pm    Post subject: Reply with quote

I'm considering having some RAM upgrade work done- do any of you know where a good place for that is? (how much for parts & service?)
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chicken_punch



Joined: 26 Aug 2010

PostPosted: Sun Aug 29, 2010 6:44 pm    Post subject: Reply with quote

Installing ram is really easy. Depends on what Mac you have, but mostly it involves removing the battery and unscrewing a small metal plate. The only problem is that you need a tiny screw driver.

Do a quick search and you can find videos showing how to do it.
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northway



Joined: 05 Jul 2010

PostPosted: Sun Aug 29, 2010 7:19 pm    Post subject: Reply with quote

The Hongdae one is kind of useless, considering they're only open on weekdays, and only until 7:00 on those days.

I've used Gasan without issue, but Yongsan seems to be the easiest place to go.
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camaroclow



Joined: 10 Apr 2008

PostPosted: Sun Aug 29, 2010 7:37 pm    Post subject: Reply with quote

+1 for a# store in COEX. Dropped off my macbook pro for a new trackpad last thursday at 3 in the afternoon and picked it up at 1 pm the next day.
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Paladin Brewer



Joined: 25 Dec 2009

PostPosted: Sun Aug 29, 2010 8:05 pm    Post subject: Reply with quote

Are these stores open at night? I dont get off until 5pm then to get there will take a couple hours.

Also, my macbook is still under my 3 year Apple-Care. Any chance that will be honored here?
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Paladin Brewer



Joined: 25 Dec 2009

PostPosted: Sun Aug 29, 2010 8:43 pm    Post subject: Reply with quote

Also, is this Daihwa Computer? That is the only place I see listed in Yongsan on Apple's site.

Is the COEX place easier to get to? Never been there :/

Gaber wrote:
When you get to Yongsan, don't go down the big front steps, but rather go the opposite way back through the arcade. There is a path that leads along the back of the station building. Follow that and you'll get to a covered walkway that runs over a trainyard. Go through there and you'll get to a computer mall. Go down one level. On the other side of the mall from where you came it you'll find another covered walkway. Take it through to a parking-lot. Take the little staircase to the right out of the parkinglot, turn left and head up a slight hill. You should see an intersection in front of you. Don't cross. Turn left again, head straight down to the next set of lights. Here, in front of you you should see a place called E-Land in English, 전자-랜드 in Korean. The AS Center is in there, though it's right down the end with an external entrance so it's probably easier not to go straight in but rather cross over and carry on down the sidewalk. It's about 3/4 of the way down the mall.

Linky: http://tinyurl.com/24qlnkm
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NYC_Gal



Joined: 08 Dec 2009

PostPosted: Sun Aug 29, 2010 8:54 pm    Post subject: Reply with quote

Paladin Brewer wrote:
Are these stores open at night? I dont get off until 5pm then to get there will take a couple hours.

Also, my macbook is still under my 3 year Apple-Care. Any chance that will be honored here?


Only software is covered out of country. For anything hardware-related, you won't be covered out of country. If the store does fix it, you 1) have to pay and 2) void the warranty. Apple's excuse is that the voltage is different in different countries. I waited until my trip home to get a new macbook and have my old one fixed (it was a small problem I had found a temporary fix for). Now, my old one is my media center.
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Gaber



Joined: 23 Apr 2006

PostPosted: Sun Aug 29, 2010 9:05 pm    Post subject: Reply with quote

Paladin Brewer wrote:
Also, is this Daihwa Computer? That is the only place I see listed in Yongsan on Apple's site.

Is the COEX place easier to get to? Never been there :/

Gaber wrote:
When you get to Yongsan, don't go down the big front steps, but rather go the opposite way back through the arcade. There is a path that leads along the back of the station building. Follow that and you'll get to a covered walkway that runs over a trainyard. Go through there and you'll get to a computer mall. Go down one level. On the other side of the mall from where you came it you'll find another covered walkway. Take it through to a parking-lot. Take the little staircase to the right out of the parkinglot, turn left and head up a slight hill. You should see an intersection in front of you. Don't cross. Turn left again, head straight down to the next set of lights. Here, in front of you you should see a place called E-Land in English, 전자-랜드 in Korean. The AS Center is in there, though it's right down the end with an external entrance so it's probably easier not to go straight in but rather cross over and carry on down the sidewalk. It's about 3/4 of the way down the mall.

Linky: http://tinyurl.com/24qlnkm


Yeah, that looks like the place. As far as I remember it just looked like a generic apple store with genius bar. I don't know about coverage, I just went in there to get my ipod touch fixed, they told me it was water damaged and wouldn't fix it. Figured I was done with Apple
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mmstyle



Joined: 17 Apr 2006
Location: wherever

PostPosted: Sun Aug 29, 2010 9:27 pm    Post subject: Reply with quote

When I had my HD crash in 2007, it was covered by my applecare warranty. I went to JR Mac, which should be on the list. It's been too long for me to be able to give directions, and the English level there was minimal.

Last edited by mmstyle on Sun Aug 29, 2010 9:29 pm; edited 3 times in total
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NYC_Gal



Joined: 08 Dec 2009

PostPosted: Sun Aug 29, 2010 9:51 pm    Post subject: Reply with quote

Apple says that the warranty is void outside of the country of purchase. They may have fixed it, but they were wrong. Good for you, though!
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