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tefain

Joined: 19 Sep 2007 Location: Not too far out there
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Posted: Wed Mar 23, 2011 6:27 am Post subject: REALLY bad service |
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So, how would you deal with your new Lamborghini Gallardo breaking down after only six months? One Chinese owner, a millionaire called Mr Han, decided enough was enough, and paid a bunch of workers to batter the offending supercar to death with sledgehammers.
No really. The incident took place in Qingdao city in China's Shandong province on 15 March, and comes after the Gallardo's owner had unsuccessfully written to Lamborghini CEO Stephen Winkelmann to complain.
As well as writing to Winkelmann, the owner also contacted Lamborghini China's HQ, the service-manager for Asia-Pacific, and the Volkswagen Group. Failing to get a satisfactory response from any of them, he apparently decided to turn the whole debacle into a public spectacle, complete with film crews and bystanders. |
http://cars.uk.msn.com/news/photos.aspx?cp-documentid=156518198&ocid=topstory
There's a part of me that thinks this could have been avoided with just one more phone call.
I can't see myself in his position, but I'm sure if I was I'd have kept trying a while longer! |
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seoulsucker

Joined: 05 Mar 2006 Location: The Land of the Hesitant Cutoff
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Posted: Thu Mar 24, 2011 5:04 pm Post subject: |
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New money. |
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eamo

Joined: 08 Mar 2003 Location: Shepherd's Bush, 1964.
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Posted: Thu Mar 24, 2011 5:23 pm Post subject: |
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seoulsucker wrote: |
New money. |
Exactly.
I've seen some examples of nouveau riche ugliness out of China that would make Korean 'Cinderella's Castle' wedding halls look tasteful.... |
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Quack Addict

Joined: 31 Mar 2008 Location: Seoul
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Posted: Thu Mar 24, 2011 10:57 pm Post subject: |
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eamo wrote: |
seoulsucker wrote: |
New money. |
Exactly.
I've seen some examples of nouveau riche ugliness out of China that would make Korean 'Cinderella's Castle' wedding halls look tasteful.... |
That's not possible...is it? |
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Underwaterbob

Joined: 08 Jan 2005 Location: In Cognito
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Posted: Fri Mar 25, 2011 4:11 am Post subject: |
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China also has a history of some extreme performance art. This guy is a relatively tame (and either a part of or blatantly ripped off in a certain Korean ad circulating right now) example. This is some of the less tame stuff:
http://www.viceland.com/int/v7n8/htdocs/chinese_art.php
NSFW |
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ZIFA
Joined: 23 Feb 2011 Location: Dici che il fiume..Trova la via al mare
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Posted: Fri Mar 25, 2011 4:36 am Post subject: |
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Asians look up to the old established European brands. They see them as superior. They expect excellence. Lamborghini is a classic world product.
Sorry but when you pay money like that, you have a right to be treated like royalty. Good on him. |
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Illysook
Joined: 30 Jun 2008
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Posted: Tue Mar 29, 2011 3:46 am Post subject: |
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I'm going to make a lesson plan out of it. My teenage boys will go crazy and some will even speak spontaneous English in front of the whole class!
Then, after they have finished going nuts, we can talk about how to lodge an effective consumer complaint and I will assign each group something to complain about. Perhaps some unusual but legitimate complaints. |
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