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REALLY bad service

 
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tefain



Joined: 19 Sep 2007
Location: Not too far out there

PostPosted: Wed Mar 23, 2011 6:27 am    Post subject: REALLY bad service Reply with quote

Quote:
So, how would you deal with your new Lamborghini Gallardo breaking down after only six months? One Chinese owner, a millionaire called Mr Han, decided enough was enough, and paid a bunch of workers to batter the offending supercar to death with sledgehammers.

No really. The incident took place in Qingdao city in China's Shandong province on 15 March, and comes after the Gallardo's owner had unsuccessfully written to Lamborghini CEO Stephen Winkelmann to complain.

As well as writing to Winkelmann, the owner also contacted Lamborghini China's HQ, the service-manager for Asia-Pacific, and the Volkswagen Group. Failing to get a satisfactory response from any of them, he apparently decided to turn the whole debacle into a public spectacle, complete with film crews and bystanders.

http://cars.uk.msn.com/news/photos.aspx?cp-documentid=156518198&ocid=topstory

There's a part of me that thinks this could have been avoided with just one more phone call.
I can't see myself in his position, but I'm sure if I was I'd have kept trying a while longer!
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seoulsucker



Joined: 05 Mar 2006
Location: The Land of the Hesitant Cutoff

PostPosted: Thu Mar 24, 2011 5:04 pm    Post subject: Reply with quote

New money.
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eamo



Joined: 08 Mar 2003
Location: Shepherd's Bush, 1964.

PostPosted: Thu Mar 24, 2011 5:23 pm    Post subject: Reply with quote

seoulsucker wrote:
New money.


Exactly.

I've seen some examples of nouveau riche ugliness out of China that would make Korean 'Cinderella's Castle' wedding halls look tasteful....
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Quack Addict



Joined: 31 Mar 2008
Location: Seoul

PostPosted: Thu Mar 24, 2011 10:57 pm    Post subject: Reply with quote

eamo wrote:
seoulsucker wrote:
New money.


Exactly.

I've seen some examples of nouveau riche ugliness out of China that would make Korean 'Cinderella's Castle' wedding halls look tasteful....


That's not possible...is it?
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Underwaterbob



Joined: 08 Jan 2005
Location: In Cognito

PostPosted: Fri Mar 25, 2011 4:11 am    Post subject: Reply with quote

China also has a history of some extreme performance art. This guy is a relatively tame (and either a part of or blatantly ripped off in a certain Korean ad circulating right now) example. This is some of the less tame stuff:

http://www.viceland.com/int/v7n8/htdocs/chinese_art.php
NSFW
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ZIFA



Joined: 23 Feb 2011
Location: Dici che il fiume..Trova la via al mare

PostPosted: Fri Mar 25, 2011 4:36 am    Post subject: Reply with quote

Asians look up to the old established European brands. They see them as superior. They expect excellence. Lamborghini is a classic world product.


Sorry but when you pay money like that, you have a right to be treated like royalty. Good on him.
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Illysook



Joined: 30 Jun 2008

PostPosted: Tue Mar 29, 2011 3:46 am    Post subject: Reply with quote

I'm going to make a lesson plan out of it. My teenage boys will go crazy and some will even speak spontaneous English in front of the whole class!

Then, after they have finished going nuts, we can talk about how to lodge an effective consumer complaint and I will assign each group something to complain about. Perhaps some unusual but legitimate complaints.
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