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missty
Joined: 19 Feb 2008
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 Posted: Mon Mar 28, 2011 7:52 pm Post subject: Apple Store - Frisbee - Hongdae |
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I have noticed that a new apple store has opened in Hongdae, but I have yet to check it out. Does anyone know if it has a service centre like the one in Myeong Dong?
I would much rather head to Hongdae because its closer to me, so if anyone has any info on opening times, or can direct me to some, then that would be great.
If not, then does anyone know the opening times of the service centre in MyeongDong? I know I could (possibly?) go to yongsan, but my laptop is my baby, and I don't want to risk anything else going wrong with it.
Thanks! |
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Caffeinated
Joined: 11 Feb 2010
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| Posted: Mon Mar 28, 2011 9:26 pm Post subject: |
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| The selection at the Coex store is much better. |
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ThingsComeAround
Joined: 07 Nov 2008
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| Posted: Mon Mar 28, 2011 9:44 pm Post subject: |
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What service do you need for it?
For me, Hongdae is also a closer option. If you need basic repairs or an upgrade, it should be fine there  |
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Swampfox10mm
Joined: 24 Mar 2011
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| Posted: Mon Mar 28, 2011 9:46 pm Post subject: |
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I'll say this... I'll never buy a phone cover/case from these stores again. Not Yongsan, either. I find them much cheaper in the subways for some reason. Not a bad selection, either. Jonggak station has some, if memory serves. Same leather case I paid 40,000 for in Yongsan was about 30,000 in the subway.
I think that Yongsan jacks prices on accessories because they are forced to sell the phones at a pretty low margin to compete. |
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missty
Joined: 19 Feb 2008
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| Posted: Mon Mar 28, 2011 9:48 pm Post subject: |
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| ThingsComeAround wrote: |
What service do you need for it?
For me, Hongdae is also a closer option. If you need basic repairs or an upgrade, it should be fine there |
This isn't a basic repair. I spilled a liquid on it, and it needs a deep clean, perhaps more. I am willing to spend the money, I just don't know if Hongdae will take it in for this kind of repair or not. |
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SeoulNate
Joined: 04 Jun 2010
Location: Hyehwa
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| Posted: Mon Mar 28, 2011 9:50 pm Post subject: |
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| Myeong-dong one is open from 10-10 |
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missty
Joined: 19 Feb 2008
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| Posted: Mon Mar 28, 2011 9:53 pm Post subject: |
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| SeoulNate wrote: |
| Myeong-dong one is open from 10-10 |
But is that the service centre on the third floor or just the general store? I have vague memories of the service centre only being open from 9-6pm, but I can't remember for sure.
If the service centre is open until 10pm then that would be great! I could go there after work today! |
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Caffeinated
Joined: 11 Feb 2010
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| Posted: Mon Mar 28, 2011 10:06 pm Post subject: |
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Here's a list of the Apple service centres in Korea.
http://www.apple.com/kr/support/center/service_eng.html
The service centre at the Ubase in Coex is until 7pm on weekdays. It might be a good idea to call AppleCare first before going to the service centre as the service centre staff are more likely to dismiss your problems outright without Apple's involvement. |
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zhanknight
Joined: 24 Mar 2010
Location: Yangsan
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| Posted: Tue Mar 29, 2011 5:48 am Post subject: |
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| Is there really a new one? That Frisbee has been there for a while, I thought. |
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Bibbitybop
Joined: 22 Feb 2006
Location: Seoul
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| Posted: Wed Mar 30, 2011 6:40 pm Post subject: |
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| SeoulNate wrote: |
| Myeong-dong one is open from 10-10 |
The after-service center in the Myeong-dong Frisbee is unprofessional, bad communicators, and don't even know the basics about the Applecare extended warranty. |
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missty
Joined: 19 Feb 2008
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| Posted: Wed Mar 30, 2011 11:22 pm Post subject: |
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| Bibbitybop wrote: |
| SeoulNate wrote: |
| Myeong-dong one is open from 10-10 |
The after-service center in the Myeong-dong Frisbee is unprofessional, bad communicators, and don't even know the basics about the Applecare extended warranty. |
Just to update. - Went to Myeong Dong this morning to get it fixed and they took it in no problem. Should be fixed in about a week.
As for the above quote. Yes, they are bad communicators. They also couldn't tell me how much it would cost or even give me a ballpark figure. Oh, and they open at 11:00am, and not 10:00am as mentioned in a previous post. So I had to hang around for a while before they opened. Other than that though - a good experience! haha. |
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Bibbitybop
Joined: 22 Feb 2006
Location: Seoul
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| Posted: Thu Mar 31, 2011 12:29 am Post subject: |
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| missty wrote: |
| Bibbitybop wrote: |
| SeoulNate wrote: |
| Myeong-dong one is open from 10-10 |
The after-service center in the Myeong-dong Frisbee is unprofessional, bad communicators, and don't even know the basics about the Applecare extended warranty. |
Just to update. - Went to Myeong Dong this morning to get it fixed and they took it in no problem. Should be fixed in about a week.
As for the above quote. Yes, they are bad communicators. They also couldn't tell me how much it would cost or even give me a ballpark figure. Oh, and they open at 11:00am, and not 10:00am as mentioned in a previous post. So I had to hang around for a while before they opened. Other than that though - a good experience! haha. |
I've had them misdiagnose simple problems, argue with me about what Applecare covers, try to charge me for things that were covered under Applecare, and gotten the Applecare phone tech support people involved because they were so incompetent. They even lied to the tech support people about my computer's problem. In the end, tech support fixed me up without having to go back there, and I'll never return to that service center. |
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Caffeinated
Joined: 11 Feb 2010
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| Posted: Thu Mar 31, 2011 12:49 am Post subject: |
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| I bought my laptop into the Coex one with the service number given to me over the phone by Apple and had no problems. At least one staff member there speaks English. |
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