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Nonghyup Banks
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PatrickBateman



Joined: 08 Jun 2009
Location: American Gardens Building, West 81st Street

PostPosted: Tue Apr 12, 2011 5:37 am    Post subject: Nonghyup Banks Reply with quote

Today I tried to use my card and it didn't work. I proceeded to go around the corner to the bank and use the ATM machines and all of them didn't work. What gives? Anybody else have any issues with their NH card/bank? I couldn't even take money out at a different ATM.
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NYC_Gal 2.0



Joined: 10 Dec 2010

PostPosted: Tue Apr 12, 2011 5:41 am    Post subject: Reply with quote

I have this issue a lot of the time. I've had to learn which machines in my neighborhood work for me. It's a pain, but I can't be bothered to open a new account elsewhere.
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PatrickBateman



Joined: 08 Jun 2009
Location: American Gardens Building, West 81st Street

PostPosted: Tue Apr 12, 2011 5:47 am    Post subject: Reply with quote

It's strange.

All the ATM machines weren't functioning at all. There was a note on the door but my Korean is terrible. Shocked
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highstreet



Joined: 13 Nov 2010

PostPosted: Tue Apr 12, 2011 5:50 am    Post subject: Reply with quote

upgrading systems

it should say it in the text message you get when you tried to use your card
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PatrickBateman



Joined: 08 Jun 2009
Location: American Gardens Building, West 81st Street

PostPosted: Tue Apr 12, 2011 6:03 am    Post subject: Reply with quote

Ah, thank you.
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thurst



Joined: 08 Apr 2009
Location: Seoul

PostPosted: Tue Apr 12, 2011 7:44 am    Post subject: Reply with quote

i thought i was the only one. i was out in gangnam and looked like quite the douche bcuz i didn't have any cash and my card was miraculously not working.
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HagwonKanobi77



Joined: 16 Oct 2010
Location: Gwangju, South Korea

PostPosted: Tue Apr 12, 2011 8:21 am    Post subject: Reply with quote

I was in Dunkin Donuts today and my NH card didn't work either. Strange...might be from the radiation^..^
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david



Joined: 31 Oct 2003

PostPosted: Tue Apr 12, 2011 10:02 am    Post subject: Nonghyup ATM's Reply with quote

I completely snapped at the drugstore today when my card wasn't accepted for use. I stormed out after slamming the door open and made a complete jerk of myself.

When will the machines be back up again? Should I just go to the bank with my book and identification to withdraw money?
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blm



Joined: 11 Nov 2010

PostPosted: Tue Apr 12, 2011 3:01 pm    Post subject: Reply with quote

Noinghyup Internet banking wsn't working for me yesterday or this morning.

They are having some technical difficulties.
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cosmic charlie



Joined: 03 Oct 2005

PostPosted: Tue Apr 12, 2011 3:39 pm    Post subject: Reply with quote

Still not working this mornng about 8 AM. This message came up.

"전산시스템 장애로 금융거래가 되지 않고 있습니다.

현재 복구에 최선을 다하고 있으며

빠른 시간 내에 정상 조치토록 하겠습니다.

고객 여러분께 불편을 드려 죄송합니다

Which means that they are aware of the problem, and that they are working hard to fix the problem as soon as possible. Sorry for any inconvience.

If anyone can translate it and make it easier to understand feel free to.
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PEIGUY



Joined: 28 Mar 2004
Location: Omokgyo

PostPosted: Tue Apr 12, 2011 3:41 pm    Post subject: Reply with quote

same, card wouldn't work last night. They have ATMS on the ground floor of my school's building and I noticed this morning that all of them had the red light on them saying they weren't working.
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NYC_Gal 2.0



Joined: 10 Dec 2010

PostPosted: Tue Apr 12, 2011 3:54 pm    Post subject: Reply with quote

Oh sorry. I misread. I have issues with my card at other banks' atms on a regular basis. It's a finicky card.
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nathanrutledge



Joined: 01 May 2008
Location: Marakesh

PostPosted: Tue Apr 12, 2011 4:06 pm    Post subject: Reply with quote

I used Nonghyup exclusively for two years. Always was a great bank for me, except for the holidays. They would close down for "system upgrades," and of course, the notices were always posted on the door, but only in Korean and not very noticeable, just another white paper with regular sized lettering.

Reading the notice, yeah, it's just an error. To put it in perspective though, I've never had a problem with my Nonghyup card, not once over the three years I've had them, save for the uninformed bank holiday. Now, I use KEB as my primary bank and have had nothing but trouble with them. I got a new card and it wouldn't work at their own atm sometimes. I replaced that card, it worked. I went to Yeosu a week later and it didn't work. Thank God I had enough cash and my Nonghyup card (which worked fine). Just last night at Lotte Mart, the KEB card crapped out again. I keep complaining, they keep checking, saying "the card is fine, it must be their systems." Right...

Let this be a reminder - always have enough cash on hand and carry a spare account with some cash for a few days - never know when you're going to need it.
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schwa



Joined: 18 Jan 2003
Location: Yap

PostPosted: Tue Apr 12, 2011 4:07 pm    Post subject: Reply with quote

NYC_Gal 2.0 wrote:
Oh sorry. I misread. I have issues with my card at other banks' atms on a regular basis. It's a finicky card.

In that case the strip on your card might be damaged. I've had a card that failed physically (even though it appeared fine). Try swapping it in for a new one.
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Tropic of Cancer



Joined: 28 Sep 2010
Location: Bundang

PostPosted: Tue Apr 12, 2011 4:20 pm    Post subject: Reply with quote

I spoke briefly with a teller at a local NH branch. She said the system should be back in order at around 10:00 AM. Only one way to find out.
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