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HP laptop service center
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jlb



Joined: 18 Sep 2003

PostPosted: Tue May 11, 2010 8:59 pm    Post subject: HP laptop service center Reply with quote

This is posted over in the tech forum but no luck yet. Anyone know where? Anyang or Cheonan area preferable but I'm willing to trek to Yongsan.
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byrddogs



Joined: 19 Jun 2009
Location: Shanghai

PostPosted: Tue May 11, 2010 10:50 pm    Post subject: Reply with quote

I haven't been there in a couple of years, but the HP service center in Yongsan was located in the first building when you cross the foot-bridge (over the railroad tracks) when leaving IPark mall (metro stn). It was at the far back on the floor that the bridge takes you to (I think). Good luck.
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daeguowl



Joined: 06 Aug 2009
Location: Seoul

PostPosted: Wed May 12, 2010 3:22 am    Post subject: Reply with quote

byrddogs wrote:
I haven't been there in a couple of years, but the HP service center in Yongsan was located in the first building when you cross the foot-bridge (over the railroad tracks) when leaving IPark mall (metro stn). It was at the far back on the floor that the bridge takes you to (I think). Good luck.


It was still there a couple of weeks ago...
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Jane



Joined: 01 Feb 2003

PostPosted: Wed May 12, 2010 4:35 am    Post subject: Reply with quote

This site has photos showing the way to the HP service centre at Yongsan:

http://h50177.www5.hp.com/support/C3141A/faqs/77720.html

It says: go out exit 3 from the station, turn right, follow the yellow line in the middle of the ground, turn right again and go through tunnel until electronics arcade, go to 3rd floor at the back. Follow signs. Open 9-6 weekdays, 9-1pm Saturdays
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Jane



Joined: 01 Feb 2003

PostPosted: Wed May 12, 2010 4:47 am    Post subject: Reply with quote

Jane wrote:
This site has photos showing the way to the HP service centre at Yongsan:

http://h50177.www5.hp.com/support/C3141A/faqs/77720.html

It says: go out exit 3 from the station, turn right, follow the yellow line in the middle of the ground, turn right again and go through tunnel until electronics arcade, go to 3rd floor at the back. Follow signs. Open 9-6 weekdays, 9-1pm Saturdays


By the way, in Korean, they say 'A/S centuh' for after service centre.
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kiwigirl :O)



Joined: 05 Jan 2006
Location: Bundang

PostPosted: Wed May 12, 2010 8:42 pm    Post subject: Reply with quote

I'm not sure if this would be much closer

but there is an HP A.S center in Bundang at Seohyeon Station....it is out exit 5 and across from the Nonghyup Bank and Dunkin Donuts/Kyobo Book store...(the guy there is nice and can speak some english too)

Good Luck ^^
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kbaileyoakes



Joined: 16 Apr 2010

PostPosted: Wed May 12, 2010 9:25 pm    Post subject: Reply with quote

Just out of curiosity, did you buy the HP product in Korea, or in another country? I've worked for HP tech support, and, at least in the US, if you bought the product abroad, they won't service it.
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lost at sea



Joined: 27 Nov 2009

PostPosted: Wed May 12, 2010 9:45 pm    Post subject: Reply with quote

They serviced my American laptop at the Yongsan service center~ but I don't recommend them. They charge quite a bit and suck at replacing laptop parts. I ended junking the laptop and buying a netbook because they were too incompetent to figure out what was wrong with it and fix it at a reasonable price. I pointed out from the start what the issue was and I wasn't able to replace the hardware myself and needed the parts, and I wrote it all out. They took the laptop for a few days and repeated what I wrote down and said I am right and then told me it will cost like 600,000 to replace. So I said nevermind and bought a 350,000 won netbook.
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JHoul088



Joined: 16 Jun 2009

PostPosted: Sat May 22, 2010 8:37 pm    Post subject: Reply with quote

theres a HP service centre close to yangche station (line 3 양재) thats pretty decent. re-installed windows and fixed some startup problems for 30,000won.
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cmr



Joined: 22 Mar 2006

PostPosted: Mon May 24, 2010 11:28 pm    Post subject: Reply with quote

lost at sea wrote:
~ but I don't recommend them. They charge quite a bit ....

I second that! I wanted to get my motherboard changed and they were charging about twice as much as what I actually paid from a small place in Gangnam.
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Milwaukiedave



Joined: 02 Oct 2004
Location: Goseong

PostPosted: Mon Jul 12, 2010 2:25 am    Post subject: Reply with quote

I was looking at replacing my battery for my laptop, but it was much more expensive to buy it here then it is to buy it in the US and have it shipped here.
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buildbyflying



Joined: 01 Sep 2004
Location: To your right. No, your other right.

PostPosted: Mon Jul 12, 2010 5:39 pm    Post subject: Reply with quote

I took my laptop there and because it was out of warranty they suggested the repair shop int he basement. The motherboard was shot and some spilled coffee corroded other parts, so they gave it back. however the keyboard wasn't working when it was returned. I guess they figured it would be junked anyway.
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cmr



Joined: 22 Mar 2006

PostPosted: Mon Jul 12, 2010 11:42 pm    Post subject: Reply with quote

buildbyflying wrote:
I took my laptop there and because it was out of warranty they suggested the repair shop int he basement. The motherboard was shot and some spilled coffee corroded other parts, so they gave it back. however the keyboard wasn't working when it was returned. I guess they figured it would be junked anyway.


I can try to get you the address where I got my motherboard changed if you want. It was somewhere in Gangnam and, if I remember correctly, I paid 250,000 won instead of the 400 something that HP was asking.
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shifty



Joined: 21 Jun 2004

PostPosted: Tue Jul 13, 2010 12:08 am    Post subject: Reply with quote

All you need is the phone number of the service center nearest you. A technician will come and take it away and return it fixed.

My HP laptop originally bought in SA contracted the most foul virus which caused a 'contact your vendor' to pop up on the screen.

Anyway they replaced windows, but I lost all my downloads, photos etc.

Does anyone know if those things are still buried in the pc somewhere, whether they can be extracted or not?
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MollyBloom



Joined: 21 Jul 2006
Location: James Joyce's pants

PostPosted: Fri May 06, 2011 6:20 am    Post subject: Reply with quote

shifty wrote:
All you need is the phone number of the service center nearest you. A technician will come and take it away and return it fixed.



Is there a website for all the centers? I'm looking for one in Guro-gu.
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