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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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 Posted: Sun Aug 07, 2011 9:50 pm Post subject: router question......... |
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I recently put a router on my desktop PC (wired) and whenever my wife turns on her notebook (wireless) my desktop PC suddenly freezes (or sometimes will work, but exceptionally slow).
How can I solve this problem? How can we both use our computers at the same time? Would it help if I bought another router (one that will allow two wired computers)? |
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akcrono
Joined: 11 Mar 2010
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| Posted: Sun Aug 07, 2011 9:58 pm Post subject: |
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Are you saying it goes internet->computer->router? Or internet->router->computer? The order matters greatly for your problem.
Also, the internet is slow? Or everything? |
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Mon Aug 08, 2011 4:11 am Post subject: |
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| The internet wire plugs into the router. The router has one outlet for a wired computer (my desktop PC plugs directly into this outlet). It works fine until my wife turns on her netbook, which is conncted wirelessly to the router. Then her netbook takes priority (always works); then sometimes my desktop will continue working (though very slowly), but most of the time my desktop just stops working then (on the internet that is - I can still use it for watching movies, music, word processing, etc) |
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archmagos
Joined: 14 Nov 2006
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| Posted: Mon Aug 08, 2011 2:10 pm Post subject: |
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| Mikejelai wrote: |
| The router ... works fine until my wife turns on her netbook, which is conncted wirelessly to the router. Then her netbook takes priority (always works) ... most of the time my desktop just stops working then (on the internet that is ... |
Essentially, your problem (slow internet and not your desktop speed) arises when the netbook is plugged into the router?
If so, you need to look at implimenting some kind of QoS (quality of service) on your router. Most basic routers can do this in some way (even dinky plastic boxes with Korean interfaces) although the method varies for each one.
Could you provide us with some more info on your model number? |
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Mon Aug 08, 2011 11:38 pm Post subject: |
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| The netbook doesn't plug into the router (is connects wirelessley). Only the desktop PC connects directly into the router output. |
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Mr. Peabody
Joined: 24 Sep 2010
Location: here
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| Posted: Tue Aug 09, 2011 2:08 pm Post subject: Re: router question......... |
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| Mikejelai wrote: |
I recently put a router on my desktop PC (wired) and whenever my wife turns on her notebook (wireless) my desktop PC suddenly freezes (or sometimes will work, but exceptionally slow).
How can I solve this problem? How can we both use our computers at the same time? Would it help if I bought another router (one that will allow two wired computers)? |
| Mikejelai wrote: |
| [The netbook doesn't plug into the router (is connects wirelessley). Only the desktop PC connects directly into the router output. |
What brand of wireless router are you using? Sounds to me like your router is bad. |
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Tue Aug 09, 2011 11:14 pm Post subject: |
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| I bought it at Costco, but am not home till Friday. So I will look at it and tell you the brand name then. Thnks! |
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Fri Aug 12, 2011 9:00 pm Post subject: |
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| The router I am having problems with is a Belkin "Basic Wireless Router" |
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Mr. Peabody
Joined: 24 Sep 2010
Location: here
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| Posted: Sat Aug 13, 2011 1:08 am Post subject: |
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| Mikejelai wrote: |
| The router I am having problems with is a Belkin "Basic Wireless Router" |
I would take it back to Costco and tell them the problem. You don't even need your receipt. Just bring your Costco card and if you used a credit card to pay for it, bring that too. |
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theloneleaf
Joined: 08 Aug 2011
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| Posted: Sat Aug 13, 2011 2:39 am Post subject: |
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| There should be a model number on it somewhere, check the bottom |
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Sat Aug 13, 2011 8:14 pm Post subject: |
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| Thanks, but I don't think it is a router problem. Now we have connected both computers directly to the router with LAN cables (not wireless). The problem hasn't changed. Her netbook still works just fine, but my internet stops whenever she turns hers on). My network connection appears to be good. Maybe I got a virus?? |
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Mr. Peabody
Joined: 24 Sep 2010
Location: here
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Mikejelai
Joined: 01 Nov 2009
Location: Seoul
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| Posted: Sat Aug 13, 2011 8:59 pm Post subject: |
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| Thanks, but I don't think it is a router problem. Now we have connected both computers directly to the router with LAN cables (not wireless). The problem hasn't changed. Her netbook still works just fine, but my internet stops whenever she turns hers on). My network connection appears to be good. Maybe I got a virus?? |
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theloneleaf
Joined: 08 Aug 2011
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| Posted: Sat Aug 13, 2011 9:15 pm Post subject: |
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| Mikejelai wrote: |
| Thanks, but I don't think it is a router problem. Now we have connected both computers directly to the router with LAN cables (not wireless). The problem hasn't changed. Her netbook still works just fine, but my internet stops whenever she turns hers on). My network connection appears to be good. Maybe I got a virus?? |
No.
If you want help you have to provide information.
It's quite obviously a router problem. |
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archmagos
Joined: 14 Nov 2006
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| Posted: Sun Aug 14, 2011 2:00 am Post subject: |
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| Mikejelai wrote: |
| Thanks, but I don't think it is a router problem. Now we have connected both computers directly to the router with LAN cables (not wireless). The problem hasn't changed. Her netbook still works just fine, but my internet stops whenever she turns hers on). My network connection appears to be good. |
Thanks for performing that test to start narrowing down the source of the problem. My apologies for misinterpreting your problem earlier.
You have eliminated wifi as contributing to the problem and this would almost certainly mean that the problem resides within the router (which, given that it functions when your computer alone is using the network also reduces the odds of a hardware problem to a very small level).
| Mikejelai wrote: |
| Maybe I got a virus?? |
This probably isn't contributing to the problem, as virus is highly unlikely to be creating network disruption problems.
To proceed, could you tell us a bit about how the two computers on the network are configured? My suspicion is that you have two clients that are both attempting to use the same manually configured IP address (hence why your connection to the network stops when her netbook is turned on). Are your computers configured with manual IP addresses or do they get their addresses automatically (DHCP)? What gateways and netmasks are you using (all of this info should be available in the one spot for each computer)? |
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