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Fingerprints rejected by FBI
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fadsy



Joined: 04 Jul 2011

PostPosted: Tue Sep 06, 2011 8:35 pm    Post subject: Fingerprints rejected by FBI Reply with quote

I sent my fingerprints off in mid-July for my CBC. They charged my credit card late last month, and today I finally got a response back in the mail. Apparently my fingerprints were of unusable quality. So, after waiting 2 months, I find out I have to basically start all over again. Unreal.

Has anybody had this happen before? My first set of prints was done on ink at a local sheriff's department. Should I try live scan? This is actually not the first time I've had a problem getting prints done. I had them taken once (live scan) for a job, and I had to redo them then too. Something about my fingers makes them hard to print. The last thing I want is to send off another set of prints, wait two more months, and then have them rejected again.

Anybody have any advice?
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cincynate



Joined: 07 Jul 2009
Location: Jeju-do, South Korea

PostPosted: Tue Sep 06, 2011 9:12 pm    Post subject: Reply with quote

Next time you go, get several copys done at the sherriff's office. Then you can send them all to the FBI. They will hopefully find at least one useable one if you send a couple.
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DaHu



Joined: 09 Feb 2011

PostPosted: Tue Sep 06, 2011 9:23 pm    Post subject: Reply with quote

Seems like the FBI should have given you contact information so you didn't have to wait again when you got new ones.

I say "seems like" because I'm not sure if they do this, they should.
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jeremysums



Joined: 08 Apr 2011

PostPosted: Fri Oct 07, 2011 9:24 am    Post subject: Re: Fingerprints rejected by FBI Reply with quote

Most people send in like two copies and let the fbi select the better prints.


fadsy wrote:
I sent my fingerprints off in mid-July for my CBC. They charged my credit card late last month, and today I finally got a response back in the mail. Apparently my fingerprints were of unusable quality. So, after waiting 2 months, I find out I have to basically start all over again. Unreal.

Has anybody had this happen before? My first set of prints was done on ink at a local sheriff's department. Should I try live scan? This is actually not the first time I've had a problem getting prints done. I had them taken once (live scan) for a job, and I had to redo them then too. Something about my fingers makes them hard to print. The last thing I want is to send off another set of prints, wait two more months, and then have them rejected again.

Anybody have any advice?
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rchristo10



Joined: 14 Jul 2009

PostPosted: Fri Oct 07, 2011 12:03 pm    Post subject: Reply with quote

What happens if you have some missing fingers? I wonder. Shocked
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Mr Lee's Monkey



Joined: 24 Oct 2007

PostPosted: Fri Oct 07, 2011 6:13 pm    Post subject: rejected fingerprints and wait times Reply with quote

I mailed my prints from the US on the 4th of August and they were received the next day. I called at the three week, three day mark and was scolded for not waiting a full four weeks to check on them. Finally I saw that my credit card was charged so I called and all they could say was that the were "in process" and there would be no further information about them until 8 full weeks had elapsed. I called at eight weeks and a guy named Eddy said there was an unusually large backlog because the rules for visas in Korea and Spain had changed for Americans and they were glutted. He said call back day two of week nine. So I did. I asked him about some people saying they were getting congressmen and senators to expedite their checks, and he became pretty indignant, asserting that "the FBI doesn't expedite". At nine weeks and five days I call back and find out my prints were rejected, but the letter to tell me this hasn't gone out yet. I am on the phone with Eddy again, so I ask him if the second submission of prints can be expedited. First, he says the FBI doesn't expedite. Then, I explain to him how employers in Korea are moving on to the next warm body because they don't want to wait for documents. Eddy says "you could always put a note in with the prints explaining the situation and asking someone to expedite them." Shocked A couple of other CSA's at CJIS had really odd reactions when I called during the last few months - as if I was asking for something secret and didn't have the decoder ring. All in all a very disconcerting experience. I do think from what I've been reading on these boards and others that once you've had them done by the FBI a first time, it might be a few weeks quicker to get subsequent checks. It's a goat screw, and that doesn't even begin to address the DOS apostille.
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bentobento



Joined: 21 Jan 2011
Location: US of A (for now)

PostPosted: Fri Oct 07, 2011 7:44 pm    Post subject: Reply with quote

This is probably my biggest fear with requesting my CRC. You'd think they'd be a little more wise and send an update, like I don't know, when they charge you? This is my third time in a year requesting a check (never had any issues with them any time). Each request was sent back to me within 6 weeks. This time around I mentioned in my notarization request letter that if they could in any way send it out faster, that it'd be greatly appreciated. Sometimes just being polite can help. I'll let you know if it worked when I get the thing back.
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koreatimes



Joined: 07 Jun 2011

PostPosted: Fri Oct 07, 2011 7:56 pm    Post subject: Reply with quote

rchristo10 wrote:
What happens if you have some missing fingers? I wonder. Shocked


Or prosthetic arm, maybe you should let them know.
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AnsanAnswers



Joined: 16 Jul 2010

PostPosted: Sat Oct 08, 2011 12:29 am    Post subject: Reply with quote

rchristo10 wrote:
What happens if you have some missing fingers? I wonder. Shocked


Special Circumstances

Deformed or missing fingers:

If the finger is deformed, every attempt should be made to record the fingerprint in both the rolled and plain impression blocks. A postmortem kit, which is more commonly known as a spoon, can be utilized to assist in recording these images. If unable to record the image, simply place a notation in the fingerprint block (e.g., deformed, webbed) or electronically apply the Unable to Print (UP) code in data field 2.084.

Missing fingers are fingers physically present but cannot be recorded at the time of capture due to injury. Each missing finger should be designated via a notation in the fingerprint block (e.g., bandaged, injured, crippled, paralyzed) or electronically apply the UP code in data field 2.084.

Fully amputated fingers:

An amputated finger occurs when the finger's first joint is no longer physically present. Amputated fingers should be designated via a notation in the fingerprint block (e.g., amp, missing at birth, severed) or electronically apply the Amputated (XX) code in data field 2.084.

Tip-amputated fingers:

If a portion of the first joint is present, record the available fingerprint pattern area in both the rolled and plain impression blocks.

Extra fingers:

When fingerprinting an individual with an extra finger, record only the thumb and the next four fingers. Do not record the extra finger as either a rolled or plain impression.

Scarred fingers:

Record scarred fingers in both the rolled and plain impressions without a notation.

Worn fingerprints:

An individual, by the nature of their work or age, may have very thin or worn ridges in the pattern area. Apply light pressure and use very little ink to record these types of fingerprint impressions. A technique known as "milking the finger" can be used to raise the fingerprint ridges prior to printing. This technique involves applying pressure or rubbing the fingers in a downward motion from palm to fingertip.
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katbrady



Joined: 11 Sep 2011
Location: USA

PostPosted: Sat Oct 08, 2011 5:56 am    Post subject: Reply with quote

bentobento wrote:
This is probably my biggest fear with requesting my CRC.


mine too Shocked
i was going to ask when i called if there was a way to know if they passed but the lady cut me off. thanks a million lady..
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jmondak



Joined: 08 Apr 2011

PostPosted: Sun Oct 09, 2011 3:48 am    Post subject: Reply with quote

The same thing happened to me. I went to a professional fingerprints place that used digital prints and sent the prints out may 1st and got a letter back June 1st that said the prints weren't useable. I went to a different place that also used digital prints and I told the fingerprinter my story and she said just get them done again and the FBI will realize that is the best they are going to get and accept them. She said she heard that story many times and they always accept it the second time.

They make you start over from the beginning so it will take 2 months but they accepted mine the second time and I'm in Korea now!
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ArgentineDreams



Joined: 09 Sep 2011

PostPosted: Tue Oct 25, 2011 7:24 pm    Post subject: Reply with quote

hey fadsy, i am wondering what happened from when you first made this post?
I am in the same boat, i called and my prints are being looking at by a specialty unit and I really need my check because I have a job lined up for next month
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Mr Lee's Monkey



Joined: 24 Oct 2007

PostPosted: Tue Oct 25, 2011 7:39 pm    Post subject: Reply with quote

ArgentineDreams, Especially if you are in the US now, go to a police office and get two sets of prints done and send them to the FBI CJIS division marked on the outside "SECOND SUBMISSION". It won't cost you much from the US, as compared to Korea, and I was told they will sometimes expedite processing if and when they get subsequent sets. Some people's prints are just crummy no matter how many times they're done, but if they can see that from the sets you send, I'm told it makes a difference. Good Luck!
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jamesd



Joined: 15 Aug 2011
Location: Korea

PostPosted: Tue Oct 25, 2011 7:58 pm    Post subject: Reply with quote

koreatimes wrote:
rchristo10 wrote:
What happens if you have some missing fingers? I wonder. Shocked


Or prosthetic arm, maybe you should let them know.


I guess you'd have to send in a blank finger print card explaining that you've cut off both hands watching "Texas Chainsaw Massacre." Shocked
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ArgentineDreams



Joined: 09 Sep 2011

PostPosted: Wed Oct 26, 2011 9:53 pm    Post subject: Reply with quote

Hey Mr Lee�s Monkey,

You have heard stories of people doing this and getting their prints accepted? Was this once they got rejected? Or when they were being looking at by a specialty unit like mine?

I might send in new ones now, but the thing is they haven�t exactly �rejected� them yet.

They said if I send in new prints now, that there is no guarantee they will be matched with my original request, and that it might as well be a new request. The FBI customer service agent said to wait another week for the specialty unit to finish.

My congressmen�s office today said to wait as well. They couldn�t do anything for me yet because the FBI was still in their time zone since it�s only been 10, and not the full 12 week yet. They said if they get rejected, they don�t believe there is much they can do, but that I can try calling their office again.

If rejected, I am praying their is a way to expedite a second request.

I wish the FBI was better suited for supplying law-abiding, tax paying citizens federal background checks in a timely manner.
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