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interpark.com - ordering tickets problem

 
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woods



Joined: 19 Nov 2008
Location: Seoul 2009-2011 / (Ireland)

PostPosted: Tue Feb 14, 2012 5:52 am    Post subject: interpark.com - ordering tickets problem Reply with quote

Hi everyone.
I've been trying all day to order tickets to Morrissey in Seoul through the Interpark website. It all goes well up until the final 'confirm payment' button.....when I click this the screen goes blank, makes a strange clicking noise and takes me back to the start of order process.
I have checked and the transaction is obviously not complete.

Does anyone have a similar experience trying to order tickets through this site and how to remedy it???
Thanks!
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Jake_Kim



Joined: 27 Aug 2005
Location: Seoul

PostPosted: Tue Feb 14, 2012 7:14 am    Post subject: Reply with quote

If ticket purchase uses the same protocol as any other purchase, the most likely explanation would be that the electronic authorization module for your debit/credit card didn't properly kick in,thereby resetting the entire booking process.
All of those card payment authorization modules in Korea work on Internet Explorer after installing some ActiveX plug-ins. Furthermore, particular password (different from your PIN) should have been set with respective bank and/or card network beforehand.
See if any of the above applies to your case.
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orosee



Joined: 07 Mar 2008
Location: Hannam-dong, Seoul

PostPosted: Tue Feb 14, 2012 5:48 pm    Post subject: Reply with quote

Interpark used to work work me in 2008 and 2009. Never again after that. I missed the Herbie Hancock concert thanks to that.

The reason it failed for me had something to do with the "secret number" for the card used. It is or isn't:

- the CCV 3 digit code
- your 4 digit PIN (who would use that on an insecure site or computer???)
- the first or last 2 digits of your PIN (safer, but still feels uncomfortable)
- the first half of your ARC
- an entirely random number told only to Koreans

The symptoms I had are the same as the OP's. I tried a dozen times - and you have to wait for a while if you want the same seats, because they are reserved for 10-15 minutes - never got anywhere.

Days later I received an email from Interpark (try and find that!) explaining the process to me. Maybe I can find that again, anyway I just gave up on it.

Plus all the possible reasons with your card not being accepted, working etc.
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