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Lenovo service center in Seoul

 
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augustine



Joined: 08 Sep 2012
Location: México

PostPosted: Tue May 07, 2013 4:42 am    Post subject: Lenovo service center in Seoul Reply with quote

Came home to find my ideapad shot, says it can't find the operating system... And my attempts at restoring it have failed. I did a little research and apparently there is a Lenovo center in yongsan, is that correct? I called the service center in the US and they wanted to sell me $90 discs to recover and restore my laptop but they can't even send them to Korea so that's not very useful. I kept most of my important stuff on an external HD so I'm not even sure if recovering what I'll lose is worth that amount. I just pray that the service center can get 'er back up, I hope they can since I obviously can't. Does anyone have any experience with the Lenovo center at yongsan, assuming there is one? Thanks for any replies.
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augustine



Joined: 08 Sep 2012
Location: México

PostPosted: Tue May 07, 2013 6:28 am    Post subject: Reply with quote

So frustrating, and now I'm regretting canceling my plans tonight over this since it's been a huge waste of time. It's a 450p and has a "one key recovery" button but after hitting step one it gives me this message: "the program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue."

I've spent too much time on my phone trying to solve this problem, but what the hell does that mean?

Edit. I found this site: http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Helpppp-please/td-p/493027/page/2

If anyone has similar issues in the future. Hope there's a Lenovo center at yongsan that can fix this mess tomorrow... If anyone could inform me that there actually is a service center there, I'd appreciate it.
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augustine



Joined: 08 Sep 2012
Location: México

PostPosted: Sun May 12, 2013 10:55 pm    Post subject: Reply with quote

Almost forgot about this. Thanks for the help a-holes. Surprised

For future reference, there is not a Lenovo Service center in Yongsan, or there is and I was lied to by four or five people. There are some geeky dudes there that can restore your porno machine, though. Shouldn't have tried to download The Simpsons first 15 seasons with my C drive already running low. Mad
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maximmm



Joined: 01 Feb 2008

PostPosted: Sun May 19, 2013 3:30 am    Post subject: Reply with quote

Shouldn't you ask about this issue on the lenovo site?

I also have Lenovo, though I have yet to use the one key recovery function.
Still, if I had an issue using it, I would simply reinstall the windows and be done with it.

If you don't have the windows OS CD - you would need to download a cracked and preregistered version via less than legal means -- or you could buy it.
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augustine



Joined: 08 Sep 2012
Location: México

PostPosted: Sun May 19, 2013 6:14 am    Post subject: Reply with quote

Well, unfortunately for me your information is about a week too late. Like I said, I called Lenovo and the only option they gave me was unfeasible. I probably should have tried to find the Lenovo forum you mentioned but that idea evaded me for whatever reason and I was tired of scrolling through the web on my phone. I'm not the most tech savvy person and just wanted to get the problem fixed asap. I do not have the windows OS cd with me here and I didn't think to look to buy it.

I left my computer on over night while retardedly downloading 15 seasons of the Simpsons' with my C drive already low on space, and I think that's what broke the thing. The guy at Yongsan had to replace the hard drive but there's a lot more space on the new one he installed. 200k, don't know if I got ripped off, he quoted me 250k at the beginning, but I guess it worked out since almost everything I had on it was saved. A lot of my word documents are a mess though and every time I start it up I get a Korean windows message. I've avoided trying to sort that out since I got my computer up and running again.
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maximmm



Joined: 01 Feb 2008

PostPosted: Fri May 24, 2013 11:28 am    Post subject: Reply with quote

augustine wrote:
Well, unfortunately for me your information is about a week too late. Like I said, I called Lenovo and the only option they gave me was unfeasible. I probably should have tried to find the Lenovo forum you mentioned but that idea evaded me for whatever reason and I was tired of scrolling through the web on my phone. I'm not the most tech savvy person and just wanted to get the problem fixed asap. I do not have the windows OS cd with me here and I didn't think to look to buy it.

I left my computer on over night while retardedly downloading 15 seasons of the Simpsons' with my C drive already low on space, and I think that's what broke the thing. The guy at Yongsan had to replace the hard drive but there's a lot more space on the new one he installed. 200k, don't know if I got ripped off, he quoted me 250k at the beginning, but I guess it worked out since almost everything I had on it was saved. A lot of my word documents are a mess though and every time I start it up I get a Korean windows message. I've avoided trying to sort that out since I got my computer up and running again.


Computer hard drives do not break down due to downloading too much content - they break down due to being faulty. If the hard drive was faulty, then reinstalling windows would be pointless - it wouldn't work. Then again.... if everything you had on there was saved... maybe the hard drive was not broken after all?

I recall the early days when I first bought a PC - had a virus, brought it to the tech service - they got rid of the virus, but then also replaced my Pentium CPU with a Celeron, and said that it was faster (due to the cpu number being higher - but it was actually much slower). I had no idea -

My advice is to become tech savvy - there is tons of info on the net about such things. My advice is to learn about torrents, OS/software installation, hardware drivers (you'll need those if you decide to reinstall windows - they can be found on the lenovo site).

As for the 200K Won for a new hard drive (larger capacity and possibly faster speed?) - it may actually be a fair price, again, depending on how much larger the new hard drive is, and whether it is faster than the old one. Besides, he obviously had to reinstall the OS, drivers, transfer your old files - yep, I think 200K is not bad.
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augustine



Joined: 08 Sep 2012
Location: México

PostPosted: Mon May 27, 2013 10:40 pm    Post subject: Reply with quote

Interesting. I assumed that was the reason but I guess it's impossible that that was the reason the thing crashed. There was a 300 something HD in there. He put in a new 512(? 500 something) HD. Glad to hear I didn't get ripped off. I talked him down from 250k.
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maximmm



Joined: 01 Feb 2008

PostPosted: Tue Jun 04, 2013 9:17 am    Post subject: Reply with quote

By the way - here is another reason why I highly recommend you learn more about computers -

I got this phone call today from some person with an Indian accent. Though I only got to the 'windows key-R' stage and then bailed out, other people - people who don't know much about computers/windows servers/etc may easily be misled. Here is the link with more info - http://blog.malwarebytes.org/intelligence/2013/04/phone-scammers-call-the-wrong-guy-get-mad-and-trash-pc/

Your computer, for example - was the hard drive trashed or wasn't it? If you were to check on your own - you would have a better idea as to the nature of the problem. It could have been a disk error (diskcheck could correct it) - or it could have been a windows error - windows repair, or re-installation would solve this problem. It could also be some sort of malware or virus - you'd need to scam the pc with anti-malware or anti-virus software. Finally, it could also be a hardware problem - in which case you'd need a new hard drive (which is what you got) or perhaps a new motherboard.

In the end, the less you know, the easier it is to scam you (which I'm not saying that you were scammed, but that scam phone call reminded me of your situation - not knowing how to reinstall windows or do a system restore, for example, makes you a perfect potential victim of a scam artist, since after getting a virus, you'll always have to go to pc tech service center and they are not always honest there)
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