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OBwannabe
Joined: 16 Feb 2008
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 Posted: Mon Dec 09, 2013 6:17 pm Post subject: Is Korea's online banking more secure? |
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I've never had a security issue with online banking, transferring funds, or making payment from my bank online, back home. I've never known anyone who has. All I have to do is log in and click on the appropriate tabs and fill in the blanks.
I just signed up for online banking here and man, is it ever a hassle.
First, when I tried to transfer funds between accounts it wouldn't allow it and kept asking for a security certificate. I tried to follow the directions, but that was a no-go. So, I called the help line and they pretty much had to take over my pc remotely and completed the process for me. Not sure how many programs have been installed on my computer by my bank.
Not to mentioned that between each step my screen switches and some sort of pop-up asks if it can run a certain program or something like that....absolutely no fluidity in their website.
Maybe it's all a good thing. Sometimes it is better to be safe than sorry. But sometimes it's overkill. Which is it? |
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CrikeyKorea
Joined: 01 Jun 2007
Location: Heogi, Seoul
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| Posted: Mon Dec 09, 2013 8:21 pm Post subject: |
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| overkill. |
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mayorhaggar
Joined: 01 Jan 2013
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| Posted: Mon Dec 09, 2013 8:32 pm Post subject: |
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It's corporate spyware/malware masquerading as overkill.
And Korean websites are basically stuck somewhere around 2005 in terms of useability and security...why else would Internet Explorer 6 (last seen in the US around 2006) be the browser of choice here.
Aaaand Koreans aren't particularly questioning of the status quo. Americans got tired of endless pop-ups and corporate spyware about 10 years ago and our websites really shaped up their act. |
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hogwonguy1979
Joined: 22 Dec 2003
Location: the racoon den
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| Posted: Mon Dec 09, 2013 9:38 pm Post subject: Re: Is Korea's online banking more secure? |
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| OBwannabe wrote: |
I've never had a security issue with online banking, transferring funds, or making payment from my bank online, back home. I've never known anyone who has. All I have to do is log in and click on the appropriate tabs and fill in the blanks.
I just signed up for online banking here and man, is it ever a hassle.
First, when I tried to transfer funds between accounts it wouldn't allow it and kept asking for a security certificate. I tried to follow the directions, but that was a no-go. So, I called the help line and they pretty much had to take over my pc remotely and completed the process for me. Not sure how many programs have been installed on my computer by my bank.
Not to mentioned that between each step my screen switches and some sort of pop-up asks if it can run a certain program or something like that....absolutely no fluidity in their website.
Maybe it's all a good thing. Sometimes it is better to be safe than sorry. But sometimes it's overkill. Which is it? |
Had the same problem with Woori Bank's online banking, and after dealing with their worthless help line (which wasn't really a help line) I gave up and decided to set up automatic remittances for my salary and pension after I leave Korea. When I went in today to set this up I got the "why don't you use our internet banking" BECAUSE ITS CRAP AND DOESN'T WORK ON A COMPUTER RUNNING ANYTHING NEWER THAN WIN XP!!!!!!!!!!!
I got the iphone app and that seems to work ok, i did an overseas transfer on that but its been 2 days and it hasn't hit my US account. Bank told me it takes 3-4 days to hit, but if i did it on their atm it hits the next day. Really don't want to be stuck with close to 40 mill in the bank here come March and no way to get back except via my ATM card.
It's pathetic that a country with a such a great internet infrastructure can have such a pathetic online financial system |
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Drew345
Joined: 24 May 2005
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| Posted: Mon Dec 09, 2013 9:56 pm Post subject: |
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It seems to work well enough once you go through the major hassle of setting it up, although it does seem odd that installing keystroke loggers is a "safety" feature.
On the serious side, just don't let it install Ahn Lab security. Always just close that box. You'll be forever regretting it if that thing gets on your computer, and the back sites run fine with out it.
Of course have you own protection software running. |
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Deja
Joined: 18 Mar 2011
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| Posted: Tue Dec 10, 2013 5:24 am Post subject: |
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This was a way for the government to push the other industries into making the IT industry, by forcing them to buy crap products 
Since I work in IT, and have to workaround Korean crap all the time, I know how much BS there is, both legally, practically and technically in all these areas.
Is it more secure than western e-banking? Not a single bit. Is the entire process better? Actually yes... the "key logging" is rather a "prevent key logging" feature (notice the ability to enter the PIN via a mouse instead).
Is it worth the hassle? HELL NO. That is why I have a virtual machine just for the Korean eeeeek-banking  |
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NohopeSeriously
Joined: 17 Jan 2011
Location: The Christian Right-Wing Educational Republic of Korea
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| Posted: Tue Dec 10, 2013 8:12 am Post subject: |
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| Korea should stop issuing ActiveX for everything. |
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hogwonguy1979
Joined: 22 Dec 2003
Location: the racoon den
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| Posted: Tue Dec 10, 2013 2:24 pm Post subject: |
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well I'll say this, once I went back to the Woori branch at Hangangjin (the woman at foreign desk is a saint) yesterday got the bugs worked out of setting up my iphone app, it did work ok to send money back to the US.
The computer version? Nope, same woman talked to the Korean tech support yesterday and they pretty much said since I'm running Win 7 and IE 9 it won't work.
Not going to miss that aspect of Korea |
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Deja
Joined: 18 Mar 2011
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