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blackjack
Joined: 04 Jan 2006
Location: anyang
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 Posted: Thu Dec 14, 2006 7:33 am Post subject: computer turning off seemingly randomly |
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my computer has been turning off and restarting seemingly randomly.
when it comes back on it says windows has encontered a serious error and this is the error messade
C:\DOCUME~1\aaa\LOCALS~1\Temp\WERd8ef.dir00\Mini121506-01.dmp
C:\DOCUME~1\aaa\LOCALS~1\Temp\WERd8ef.dir00\sysdata.xml
i have also installed speed fan and my temp 2 and temp 3 (not sure what 2 and 3are) when it comes back on are up around 47 to 49 after a few min after restarting it drops down to 41 all i have been doing is watching movies and surfing (normally at the same time). My fans run normal no overclocking
Specs
P4 3.06
Geforce 6800
1gb ram
350watt power
running dual screen (i am sure that will not effect it) |
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Delirium's Brother
Joined: 08 May 2006
Location: Out in that field with Rumi, waiting for you to join us!
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| Posted: Thu Dec 14, 2006 7:44 am Post subject: |
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| sounds like your power supply is dying. |
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blackjack
Joined: 04 Jan 2006
Location: anyang
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| Posted: Thu Dec 14, 2006 8:47 am Post subject: |
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| everything in the system is less than 6 months old |
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Demophobe
Joined: 17 May 2004
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| Posted: Thu Dec 14, 2006 4:00 pm Post subject: |
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| 350 watts is a minimum (IMO) and as a result, the PSU may be being taxed. Get a good 450 and I too think your troubles will be over. |
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Giant
Joined: 14 May 2003
Location: South Korea
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| Posted: Sat Dec 16, 2006 4:23 pm Post subject: |
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| I agree, you can never have to much power. |
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TJ
Joined: 10 Mar 2003
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| Posted: Sat Dec 23, 2006 11:06 pm Post subject: Temperature |
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I had the same problem with my PC only it didn't come back on again.
I suspected overheating so I used an air compressor and blew a heap of dust from inside the computer. Then I installed an extra case fan but that made no difference.
I still suspected overheating so I took the sides off my PC and placed a small 240 volt fan on the desk blasting air through the case. No problems since then.
Not a very convenient solution but it worked.
Incidentally, the computer operates perfectly when the weather is cooler. Must be because my study / office is on the sunny side of my house and that room is not airconditioned. |
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blackjack
Joined: 04 Jan 2006
Location: anyang
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| Posted: Sat Dec 23, 2006 11:10 pm Post subject: |
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| I have put in a 450w psu and everything is sweet. I realised that it was only turning itself off when i had USB devices in or if it was connected to the tv. Only problem now is the psu fan is very loud. |
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blackjack
Joined: 04 Jan 2006
Location: anyang
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| Posted: Mon Dec 25, 2006 8:51 am Post subject: |
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okay it has started doing it again but it does not seem to be a power problem. Last time it was shutting down most of the time it did not come up with the error message now every time
the message is always
C:\DOCUME~1\aaa\LOCALS~1\Temp\WERd8ef.dir00\Mini121506-01.dmp
C:\DOCUME~1\aaa\LOCALS~1\Temp\WERd8ef.dir00\sysdata.xml
please help as when ever it crashes my torrents have to "check" bloody annoying. Has not crashed while i have been at the computer since i put in a new power supply
Cheers |
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Demophobe
Joined: 17 May 2004
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| Posted: Mon Dec 25, 2006 2:55 pm Post subject: |
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| blackjack wrote: |
| I have put in a 450w psu and everything is sweet. |
| blackjack wrote: |
| okay it has started doing it again but it does not seem to be a power problem. |
| blackjack wrote: |
| Has not crashed while i have been at the computer since i put in a new power supply |
Erm... 
The .dmp file can be run in windbg, a debugging program. However, running a debug can be a chore. Try the following, if you feel up to it.
First, create a .reg (registry) file. Right click on the desktop and select "New", then "Text Document. In the document, copy and paste what is in the quotes below. Then save the document as "DebugScript.reg", no quotes.
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Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.dmp]
@="Debugger.Dump"
[HKEY_CLASSES_ROOT\Debugger.Dump]
[HKEY_CLASSES_ROOT\Debugger.Dump\DefaultIcon]
@="c:\\debuggers\\cdb.exe"
[HKEY_CLASSES_ROOT\Debugger.Dump\Shell]
[HKEY_CLASSES_ROOT\Debugger.Dump\Shell\Debug_Without_Remote]
@="Debug This Dump"
[HKEY_CLASSES_ROOT\Debugger.Dump\Shell\Debug_Without_Remote\Command]
@="\"C:\\debuggers\\windbg\" -z \"%1\" -c \"$<c:\\debuggers\\commands.txt\"" |
Right click on this new file (saved as "DebugScript.reg") and select "merge with registry" and click "yes" to the confirmation window.
Second, you will need to create a command file for windbg to use during the debug. This one is a really basic file, but try it.
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.sympath srv*c:\websymbols*http://msdl.microsoft.com/download/symbols
.load clr10\sos |
Again, this will be a text file, saved as "commands.txt", as per the registry edit above.
Reboot.
After rebooting, you should be able to degug by right clicking on the .dmp file.
This assumes that you have never used windbg before.
If all of this is a bit too much, try reading here about at least reading .dmp files, if not debugging. That is a good page with lots of info. If you are serious about getting rid of this problem, the only place to start is with the .dmp file. It's not fun or pretty, but necessary. |
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blackjack
Joined: 04 Jan 2006
Location: anyang
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| Posted: Mon Dec 25, 2006 3:59 pm Post subject: |
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| Demophobe wrote: |
| blackjack wrote: |
| I have put in a 450w psu and everything is sweet. |
| blackjack wrote: |
| okay it has started doing it again but it does not seem to be a power problem. |
| blackjack wrote: |
| Has not crashed while i have been at the computer since i put in a new power supply |
Erm...
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Sorry i was tring to say that it was not a powersupply problem anymore and it has not crashed while i was sitting at my computer (problem with posting while drinking 
but i will give the debugging a go cheers |
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