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Chan-Seung Lee



Joined: 03 Dec 2005
Posts: 1032

PostPosted: Mon Oct 12, 2009 4:12 pm    Post subject: telephone Reply with quote

Quote:
1.Who's calling, please?
2.Who am I talking to?


On the telephone, how is #1 different from #2?

Thanks.
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pugachevV



Joined: 16 Jan 2003
Posts: 2295

PostPosted: Wed Oct 14, 2009 9:22 am    Post subject: Reply with quote

Both are OK and will get the same answer.
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CP



Joined: 12 Jun 2006
Posts: 2875
Location: California

PostPosted: Wed Oct 21, 2009 9:14 pm    Post subject: Reply with quote

Simple courtesy says that the caller should identify himself / herself first:

Answerer: Hello.
Caller: Hello, this is Joe Brown. May I speak with Mary Smith?
A: She's not in right now. Can I take a message?
C: Yes, please. Would you ask her to call me when she gets a chance? It's Joe Brown at [number].
A: I'll give her the message.
C: Thank you. Goodbye.
A: You're welcome. Goodbye.

When old Joe doesn't say who he is, then it's best to ask:

A: Hello.
C: Is Mary there?
A: Who's calling?
C: Joe Brown.
A: She's not in right now. Can I take a message?
[Etc.]

If old Joe won't identify himself, it's best to hang up without telling him anything:

A: Hello.
C: Is Mary there?
A: Who's calling?
C: None of your business.
A: Goodbye. [Hang up.]

Just my opinion. I vote for more politeness and civility, but maybe others disagree.
_________________
You live a new life for every new language you speak. -Czech proverb


Last edited by CP on Wed Oct 21, 2009 9:18 pm; edited 1 time in total
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CP



Joined: 12 Jun 2006
Posts: 2875
Location: California

PostPosted: Wed Oct 21, 2009 9:15 pm    Post subject: Reply with quote

I agree.

[Actually, I am trying to delete this message, but I can't. Help!]
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You live a new life for every new language you speak. -Czech proverb
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