Passing on client feedback - What's the best way?
Posted: Thu May 29, 2008 9:48 am
Hi
I work for a rather big school (200+ teachers) and I'm currently trying to figure out what the best way to pass on positive client feedback is.
Talking to people personally is obviously the nicest way but not all our teachers spend a lot of time in the school building or are only there at very specific times. I would think it a bit unreasonable to call people in for a meeting and then tell them "You received positive feedback. Well done."
So, I've been trying to think about other options which may or may not include passing on the feedback in writing (brief note), sending them a text, doing it by email, mentioning it in meetings, posting it on a "roll of honour" board (?!) etc.
Our teachers come from all over the world and obviously there are also different ways people from different backgrounds perceive praise, i.e. some are happier to receive it in public than others.
Could I get some feedback (no pun intended) or ideas from people who work or have worked in a similarly large school?
Cheers
I work for a rather big school (200+ teachers) and I'm currently trying to figure out what the best way to pass on positive client feedback is.
Talking to people personally is obviously the nicest way but not all our teachers spend a lot of time in the school building or are only there at very specific times. I would think it a bit unreasonable to call people in for a meeting and then tell them "You received positive feedback. Well done."
So, I've been trying to think about other options which may or may not include passing on the feedback in writing (brief note), sending them a text, doing it by email, mentioning it in meetings, posting it on a "roll of honour" board (?!) etc.
Our teachers come from all over the world and obviously there are also different ways people from different backgrounds perceive praise, i.e. some are happier to receive it in public than others.
Could I get some feedback (no pun intended) or ideas from people who work or have worked in a similarly large school?
Cheers