good book to help with business/meeting language/etiquette?
Posted: Thu Apr 19, 2007 6:36 am
I have a tutoring client who has lived in the U.S. for many years but is not confident in her English. Her goal in hiring me is to feel more comfortable and function better at her mid-level high-tech job.
At our initial meeting she said that she doesn't know how to make herself heard in a meeting or how to represent her department in an optimal light during a presentation. She feels this is partly because she isn't confident in her English and partly because she doesn't really understand American meeting behavior.
I'm looking for resources to help me help her with the latter. For example, we agreed that I would come up with a list of common expressions that people use in meetings, things like "Could you clarify that for me?", "Let me restate that to see if I understand," even things like, "Just let me complete this thought" to stave off interruptions. She feels that with such an arsenal, she will know what to say when situations come up.
I think there must be some good resources for foreigners on meeting behavior, and perhaps even lists of expressions such as those I mentioned above. Can anyone point me to such resources?
Thanks in advance!
At our initial meeting she said that she doesn't know how to make herself heard in a meeting or how to represent her department in an optimal light during a presentation. She feels this is partly because she isn't confident in her English and partly because she doesn't really understand American meeting behavior.
I'm looking for resources to help me help her with the latter. For example, we agreed that I would come up with a list of common expressions that people use in meetings, things like "Could you clarify that for me?", "Let me restate that to see if I understand," even things like, "Just let me complete this thought" to stave off interruptions. She feels that with such an arsenal, she will know what to say when situations come up.
I think there must be some good resources for foreigners on meeting behavior, and perhaps even lists of expressions such as those I mentioned above. Can anyone point me to such resources?
Thanks in advance!