Job Discussion Forums

[jpvanderwerf2001]

Does anyone here have any experience living/working in India? Any info about working in call centers in the sub-continent?
Appreciated.

[lagerlout2006]

jp......2001 I see you have asked about India and phone teaching with no replies..Maybe no-one is getting past the 10 page marathons above.

Last week I saw an ad for Bangalore at..yes..a call center. Sounded interesting but was vague about the hours which might be VERY long..If you didn't see it PM me and I can forward it. India does not need tons of EFL teachers but from what I hear the market is bigger than people think.

As for phone teaching I did this for a few months in Korea..A bit absurd really with 5 minute "lessons" but I had some fun with it. It will generally be early morning or late night..The pay is about half the hourly rate of a classroom...Strangely I have heard this is catching on and some teachers even make a living doing it full time. It is done from home --cell costs would defeat the purpose--and occasionally from an office...

[dmb]

I don't think there is a big demand for foreign teachers in India. There are enough local, well qualified teachers, who will work for less money.

[Ariadne]

Call centers for many businesses are moving to India and other places to reduce costs. The original poster may have been inquiring about jobs training call center employees. I'm interested too. Let us know what you find. There is a fair amount of resentment in the US towards these out of country call centers for airlines, appliances, etc. Some of the employees could use a little touch up in their ESL abilities, that's for sure. We may be urgently needed.

[lagerlout2006]

Positions: Bangalore, India

Posted By: Spectrum Placement & Marketing Services <[email protected]>
Date: Wednesday, 4 August 2004, at 10:04 a.m.

Job Description:
* Deliver formal, prepared classroom Pronunciation curriculum to local staff (50%)
* Quality Monitoring of phone calls to identify job-related issues (25%)
* Coach individuals 1 on 1, providing technical, linguistic feedback on their pronunciation (25%)
* Conduct interviews (communications screen) (15% as needed)
* Content development (10% as needed)
* Conduct weekly conversation club sessions
* Create a weekly newsletter with cultural/political highlights
* Movie Night
* Holiday activities
* Coaching activities
* Special needs classes
* Night shifts frequently required, scheduling changes after 6 weeks.
* 1-year contract in Bangalore, India with the possibility of 1-year renewal
* Position is contracted directly through Spectrum.

Salary: 63K rupees (about 42K net) INR/month (equivalent to approximately $1000 USD) plus benefits

Qualifications:
* North American Native Speaker of English (born and raised in the US or Canada)
* Bachelor韘 Degree or equivalent in Applied Linguistics, Education, English, or Communications
* Masters in ESL/TEFL preferred
* 2+ years formal ESL teaching experience
* Familiarity with Windows and Office

Additional Benefits:
* High-speed Internet connection at office
* Local Medical Life, and Accident Insurance Package (within Indian territory only)
* Economy class airfare (1 round trip at beginning and end of assignment and 1 round trip after 6 months)
* 2 weeks paid floating vacation paid time off
* Accommodations
* Prearranged furnished housing
* Prearranged transport to and from work
* Meals provided during work hours
* Moving Expenses
* Furniture/startup allowance (offered at signing if no prearranged furnished housing is available)
* Transport for commuting to and from work place
* Office equipment as required (Desktop, etc.)

Please send cover letter and resume to [email protected]


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