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Dalian Veteran

Joined: 30 Oct 2003 Posts: 219 Location: U.S.A., formerly in Dalian, China
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Posted: Sun Dec 14, 2003 8:01 pm Post subject: |
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Actually, I gave that school a balanced review. It had some good characteristics, but it also had some not-so-good characteristics. I also placed it in the context of other private schools in Dalian, and it is really the best option (comparatively speaking) of private language schools in Dalian. The Achilles' heel of the organization is their conservative Chinese city manager and their British human resources manager. In the past, those two individuals and the policies they imposed were the significant causes of morale problems. The American C.E.O. may have placed too much trust in the wrong people. I think he is a reasonable guy to deal with, and very smart when it comes to business in China, but there comes a time when a more corporate culture is needed in continuing the development of an organization. That means, making painful moves of leaving behind those who were with you in the early days but that are now stunting the growth of the organization. |
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MyTurnNow

Joined: 19 Mar 2003 Posts: 860 Location: Outer Shanghai
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Posted: Mon Dec 15, 2003 1:48 pm Post subject: |
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Hey DV,
needless to say I disagree rather violently with about 99% of what you have written above, but I at least have no doubt that your assessment was meant as sincerely as mine was. We all have different experiences and different perceptions.
Calling one school "the best option for private schools in Dalian" is a bit like saying Dalian's sewage output is the least smelly and repugnant in all sewage produced in Liaoning province.
Regards,
MT |
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shenyanggerry
Joined: 02 Nov 2003 Posts: 619 Location: Canada
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Posted: Mon Dec 15, 2003 2:38 pm Post subject: |
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MyTurnNow, said
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Calling one school "the best option for private schools in Dalian" is a bit like saying Dalian's sewage output is the least smelly and repugnant in all sewage produced in Liaoning province. |
I think that's a little unfair. In well over a third of a century in the workforce, I've never had a job that was totally desirable. I've also never had a job that was totally bad. Just remember that "the least smelly and repugnant" is much better than the MOST smelly and repugnant.
Surprise, surprise, there are no perfect jobs. Working for the public school/university system gives weekends off and fairly fixed hours. Working for private companies pays more and sometimes gives much nicer accomodation. Take your pick! |
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Dalian Veteran

Joined: 30 Oct 2003 Posts: 219 Location: U.S.A., formerly in Dalian, China
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Posted: Mon Dec 15, 2003 3:18 pm Post subject: |
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We all have different experiences and different perceptions. |
Yeah, you're probably right on that one. We can all point different fingers to the individuals that we think are responsible for management problems, but probably the consensus is that there is a need for some kind of management overhaul or reform to the system. The problem is that whenever teachers, middle managers, and teacher trainers in Dalian press for reform, they are accused of being "anti-Chinese" or "having a bad attitude." But my theory is, its not about "Western management" or "Chinese management." It's about modern vs. traditional. The West just happened to arrive at modern management first because it industrialized first, not because it is morally superior or anything like that. So the management in the school we are discussing should understand that we are not being condescending to Chinese ways, but rather, are trying to contribute to the development of the organization. And another argument that it's not just about Western vs. Chinese: many younger generation Chinese all over China are also fed up with traditional management styles. I've heard it from T.A.s, adult students, my wife, and Chinese friends.
One of the main reasons for teacher complaints is that teachers choose that company because they believe they are working for a Western company, only to be disappointed when they find that its not. Plus, most of them are first-timers in China and have no other experiences to compare it to. It's not so much that the teachers are being prejudiced towards Chinese, but rather, that they fear encountering the negative experiences that others have experienced in various schools in China. Plus, it's also a case of "xiguan", that popular buzz word that the Chinese use in describing how people of different cultures have different habits and different ways of doing things. The teachers feel that living in China is enough culture shock already, so they prefer what they perceive is a Western company so that the culture shock is not overwhelming to them. When they see the title "American Education Services," that gives them some sense of security.
I know the veteran expat managers and Chinese managers in that company feel that making the company totally "Westernized" is prejudicial and condescending to China. But fair or unfair, if you want to snatch more of the better teaching talent in the human resources pool, you've got to use the market appeal of being "Western." Like it or not, that's how you are going to recruit talented teachers. Just like how foreign teachers make higher salaries than Chinese locals, there are some things that will seem unfair, and there's not much you can do about it if you want the foreign teachers to be reasonably comfortable with their situation and finish their contracts. All schools in China should think about this question: Why are you hiring the foreign teachers? Because you want them to produce quality teaching, or because you want to teach them a lesson about accepting traditional Chinese ways? Or, is it none of the above and you're just in it for the money? This is what all schools should think about. |
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MyTurnNow

Joined: 19 Mar 2003 Posts: 860 Location: Outer Shanghai
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Posted: Tue Dec 16, 2003 4:40 pm Post subject: |
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DV,
nicely said.
The perceptions DO vary wildly...just about every school, no matter how sleazy, can dredge up someone who will say nice things about it. Few schools manage to offend or rip off [i]everyone/i]...
Unfortunately, IMHO you can probably count the private English schools in China who sincerely care about "building quality teaching" on the fingers of one hand, and still have lots of fingers left. I also don't think many management teams really care much about trying to instill traditional Chinese ways in us...few of them think highly enough of us to feel it's possible or worthwhile.
English schools here, even the foreign-owned ones, hire foreign teachers because that's what the customers want and expect, and are willing to pay a premium tuition price to get. When you dig your way through all the lip service, it all comes down to money.
SYgerry, it's called "a joke". Lighten up. Try a few deep breaths...unless of course you actually are in Shenyang; not a good idea there.
That said, I still found Dalian to be a delightful town to live in, with in general among the worst load of English schools found anywhere. I have or have had friends working in a great many of them, and not a one of them seemed to generate even a minimal level of satisfaction among their teachers. I've been around this block quite a few times now, and let me assure you that you don't have to inform me that there are no perfect jobs. But I have found that some cities do have higher standards/better choices/more desirable average working conditions than others, and few if any cities rank lower in my own collection of perceptions than beautiful Dalian.
As I said earlier, I have a friend working at a school in Dalian called "Talenty", and he speaks well of it, but that one endorsement (along with the esteem in which I hold this particular friend) is all I have to recommend it.
"LEAST smelly and repugnant" is still "smelly and repugnant". Who needs it? There ARE schools out there that, while imperfect, don't reach the low level of "smelly and repugnant"...and they don't seem to be in Dalian.
MT |
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NumberOneSon

Joined: 03 Jul 2003 Posts: 314
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Posted: Tue Dec 16, 2003 11:42 pm Post subject: |
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At the risk of exposing my true identity , I have also
worked with the same American-managed school in Dalian.
I happen to think DV is pretty much spot on in his assessment
of the school (but a little harsh on the British HR guy who is
much nicer once you get to know him). I think his account is fairly
balanced, but I also think my experiences were a bit more positlve
than average.
I think they do a pretty good job overall and feel quite fortunate
to have gone with them as my first school in China. There are
certainly a lot worse out there!
A good deal of the problem with the school now is that the school has
inadvertently created a culture of complaint by making so many
people feel so powerless to change things. This includes teachers
and managers. The only thing left for them to do is moan and
groan about nearly everything to the point of being ridiculous.
A lot of their problems are seemingly inherent in doing business
on a shoestring in China, while others result from having highly
inbred management. At this point it may be difficult to change
management (especially higher up on the Chinese side), so
those problems are likely to continue.
But some blame also has to fall on the maturity level of some of the
teachers. Some seem to have led fairly sheltered lives and freak
at the sight of a bug, so probably should have done a little
more research (or living!) before coming to China.
Others seem to think they know exactly how to do everything better
(fresh off the plane from wherever), even though they may have had
little or no practical experience in much of anything where they came
from.
To hear some of these guys talk, you would think they were experts
in all aspects of Chinese life, from language, real estate and contract
law, to tattoos, tongue studs, and kung fu (often in the same guy).
It's a bit like walking into your first job at McDonalds and announcing
that YOU know how to make a better hamburger, so refuse to stack
that Mac until they change the recipe.
Everyone knows how to make a better burger than McDonalds, but
that's not everything that McDonalds is about, so you had better
learn how things work before you start "improving" everything.
If you can't do that, then you are just causing trouble and should
start your own business using your own money and beat them
at their own game using your brilliant ideas. If you can.
Altogether I learned a lot from my short stint with those guys in
Dalian. They do have some growing pains, but I don't think they
would be there if they were all bad.
Personally, I don't think there will be a really well-managed
school in China until I start one  |
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NumberOneSon

Joined: 03 Jul 2003 Posts: 314
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Posted: Tue Dec 16, 2003 11:50 pm Post subject: |
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MyTurnNow wrote: |
Unfortunately, IMHO you can probably count the private English schools in China who sincerely care about "building quality teaching" on the fingers of one hand, and still have lots of fingers left. I also don't think many management teams really care much about trying to instill traditional Chinese ways in us...few of them think highly enough of us to feel it's possible or worthwhile.
English schools here, even the foreign-owned ones, hire foreign teachers because that's what the customers want and expect, and are willing to pay a premium tuition price to get. When you dig your way through all the lip service, it all comes down to money.
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I think that sums it up pretty well. Just as you won't find the best
hamburger at McDonalds, you probably won't find the best English
instruction at the private schools (unless they're really exclusive
and expensive).
They are businesses and have to work within those confines or
fail. |
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Dalian Veteran

Joined: 30 Oct 2003 Posts: 219 Location: U.S.A., formerly in Dalian, China
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Posted: Wed Dec 17, 2003 2:36 pm Post subject: |
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Quote: |
(but a little harsh on the British HR guy who is
much nicer once you get to know him) |
I knew him for about 3 years. And at first, he was pretty cool. But as time dragged on, he became increasingly moody, cranky, and pessimistic to the point that some teachers and managers were comparing him to Ebeneazor Scrooge. If you work with him as his subordinate, things are fine as long as you don't make any mistakes (who doesn't ?), don't ask him any questions for advice on how to do things (he gets really irritable if you do, yet scolds you when you try to do things without asking), and never complain about anything (even when there's a legitimate need to do so). He lost his temper and screamed at me when I tried to come up with a compromise solution for these disgruntled mutineering teachers in my location. (The bane of being a middle manager!) He also always strove to give me the lowest contract deal of all the middle managers. And he often enacts policies and cuts costs with little contemplation of the human element. Most of the teachers and middle managers have complained about him at one time or another.
But probably I'ved ratted on him long enough. Time to let the past be the past. Probably what the guy really needs is a girlfriend or a wife. |
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