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Lying Staff and Administrators
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Bklyngrl



Joined: 25 Jan 2008
Posts: 20

PostPosted: Thu Nov 06, 2008 4:02 am    Post subject: Lying Staff and Administrators Reply with quote

I don't know where to begin...UAEU is by a long measure the most corrupt and ill-managed university I've ever workd for. And I've worked for the world's worst universities in many countries for approx. 15 years. The most basic statement I can make is that the staff and administrators are moral cowards.

I only have the time to elaborate a bit, but here goes. The housing is sub-standard, yes, but this isn't the issue. We've been put up in a Hotel for 2 months--not a great start, but this isn't the issue. I'll offer one brief vignette with a housing staff member to demonstrate the problems here.

We saw a flat after 2 months in the hotel. "You'll move in within a week. You can sty in the hotel until then. I promise." Call after a week. "So, when can we move in?" "Uh, not yet. I was in the middle of an email to you. You need to get out in 3 days. We'll put you in a temporary flat until then. It's like a hotel. Has all you need. Gotta go. Another call-will call back in a minute." Hang up.

No email came. No return phone call. The promise was a lie.

Next day a note was slipped under the door. "You must be out tomorrow." That's 2 days, not 3. And it gives us less than 24 hours to move. More lies. A call to an administrator revealed that he doesn't have the guts or human feeling to do anything about it. You're lied to, treated like dirt, kicked out with little notice...? Nothing I can do. Sorry...These men make ridiculous sums of money and they don't want to risk that by asking questions or rocking the boat, even if it means that the people they're paid to serve and help are abused and lied to. Cowards.

The temp. flat is filthy, too dark to read, has moldy kitchen wares, not enough towels for our family, etc. etc. When we email housing to ask when we're going to move in to our permanent home, they don't answer. They don't answer texts or phone calls either. And this is tolerated by the admin.

Everyone hates the university and many are leaving already. The only reason anyone stays is fear and security.

These issues have nothing to do with the UAE generally. I've worked in the country before, w/o any of these issues. This is a problem with UAEU.

Some faculty are treated a lot better than others--not based on rank, but seemingly at random. There's no sense of equality or fairplay. One new faculty member was bullied by housing into accepting a dank, windowless, health-risk of a flat. He argued and was told that he would be fired if he complained. He was udner a lot of stress and quite upset. He was healthy and had no history of heart disease. He had a heart attack and died last week.

Sadly, this is only the tip of the iceberg. Many people are leaving so I presume that many new jobs will be posted. Avoid them!
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uaeguy



Joined: 25 Oct 2008
Posts: 15

PostPosted: Thu Nov 06, 2008 9:25 am    Post subject: Reply with quote

wow!.....that poor man.....I feel so bad for him and his family. Thanks for the "heads-up." I was actually thinking of applying there for a job. This has definitely changed my mind.
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Stephen Jones



Joined: 21 Feb 2003
Posts: 4124

PostPosted: Thu Nov 06, 2008 3:53 pm    Post subject: Reply with quote

The basic problem appears to be that the rental market has shot up, and they simply can't get the apartments for the money they have been allocated. I suspect that this is happening in plenty of other places as well.
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eha



Joined: 26 May 2005
Posts: 355
Location: ME

PostPosted: Thu Nov 06, 2008 7:15 pm    Post subject: Reply with quote

'....Some faculty are treated a lot better than others--not based on rank, but seemingly at random. ...'

It's not random. And it was ever thus.

The man who died was a friend of mine, somewhere else. He was a good guy, and a popular and capable teacher. I wouldn't want to blame his demise on the housing department at the university--- but in my time there, I did hear complaints about housing, and things were actually better then. Stephen J is right: the housing situation everywhere has become disastrous.
However, I never found housing to be the problem. Post again when you get into the 'teaching'!
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Tom Le Seelleur



Joined: 27 Dec 2007
Posts: 242

PostPosted: Fri Nov 07, 2008 6:35 pm    Post subject: Reply with quote

If you still need accommodation try the banks - they have a portfolio of properties, do not normally charge a fee and are usually very reliable and offer an excellent service.
Dubai Islamic bank and other islamic banks (Abu Dhabi) NBAD, NBD, are also good avenues
Tom
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uaeobserver



Joined: 05 Feb 2007
Posts: 236

PostPosted: Fri Nov 07, 2008 9:44 pm    Post subject: Reply with quote

Wondering if UAEU recruited HCT's old PRO! Sounds really similar.

Al Ain isn't the easy-going zone it used to be.

When they closed the border to Oman --- that forced people to change their commuting patterns (you can't do a 15 minute drive across the border, anymore). That forced a lot of people into Al Ain.

Wonder if UAEU's new Academic Officer from California was treated the same way?

Go easy on the housing officer --- life is not very pleasant for those guys. They're coping with rising rents, national identity cards, and the whimsical government system.

Also - remember that your PRO thinks about shame/honor more than he thinks about truth/non-truth. You mentioned living in the UAE, before - so the reminder is likely not necessary.
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Judson



Joined: 08 Jun 2008
Posts: 7

PostPosted: Sat Nov 08, 2008 7:28 am    Post subject: Reply with quote

eha wrote:
'....Some faculty are treated a lot better than others--not based on rank, but seemingly at random. ...'

It's not random. And it was ever thus.

The man who died was a friend of mine, somewhere else. He was a good guy, and a popular and capable teacher. I wouldn't want to blame his demise on the housing department at the university--- but in my time there, I did hear complaints about housing, and things were actually better then. Stephen J is right: the housing situation everywhere has become disastrous.
However, I never found housing to be the problem. Post again when you get into the 'teaching'!


So, what IS the teaching like? Any better (or worse) than other schools in the UAE?

Judson
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like2answer



Joined: 21 Sep 2006
Posts: 154

PostPosted: Sat Nov 08, 2008 11:29 am    Post subject: Reply with quote

Quote:
So, what IS the teaching like? Any better (or worse) than other schools in the UAE?

I have friends at UAEU, ZU (both campuses), HCT (most all campuses), and Veti.

The Emirati students are Emirati students. Some are good. Some are slackers. Some really care. Some don't. The teacher has to remind them to bring supplies to class, but they are quick to laugh at a joke. The students are the same at all the institutions, so the teaching is basically the same. Where it differs is the management/technology/supplies/salary.

If one comes from Korea, Japan, or some western countries, one will be surprised how immature the students can be. It's the teachers' job to teach students how to be professionals and college students. If one works here, one has to be more than just a teacher. One has to be a mentor and role model.

Some of the teachers have loved the teaching/students. Some haven't and have gone home or to some other country where the students are more collegiate.

People I work with often relate teaching the lower level students as teaching middle school students back in the west. Upper level students have it more together, but are a bit more feisty. They will call teachers out if teachers don't do what they like.

If new staff are coming to the UAE for western style students, they will be disappointed. If teachers come here with patience and an understanding that this is a culture where MOST parents didn't go to college and students must be trained how to behave, teachers will be rewarded with lovely students who learn a lot during their time at college/university.
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Never Ceased To Be Amazed



Joined: 22 Oct 2004
Posts: 3500
Location: Shhh...don't talk to me...I'm playin' dead...

PostPosted: Sat Nov 08, 2008 3:00 pm    Post subject: Reply with quote

Well done, in a nutshell l2a...that's why I've decide to leave. I can only prostitute my M.Ed. in TESOL for so long...

NCTBA
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eha



Joined: 26 May 2005
Posts: 355
Location: ME

PostPosted: Sat Nov 08, 2008 4:09 pm    Post subject: Reply with quote

'...Also - remember that your PRO thinks about shame/honor more than he thinks about truth/non-truth....'

Fascinating. Whose shame, exactly? Whose honour?

'...students have to be trained how to behave....'

In my experience, it wasn't only the students who needed training. Sadly, there didn't appear to be many role models around......
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BigSS



Joined: 06 Nov 2008
Posts: 2

PostPosted: Sun Nov 09, 2008 7:28 am    Post subject: HR Director No Help Reply with quote

I've had almost identical problems at UAEU. There's a new HR director, MOD EDIT. I asked him for help, and cc'd my Dean and Chair. He didn't reply. I emailed again. His reply was: "It is not my practice to respond to emails that have been widely copied." I've never heard that you could simply not answer emails if there was a distribution list! Golly, and I've been teaching Business Writing for many years. This man is a pioneer in vacuity and laziness! Moreover, is a sender list of 2 "widely copied." Knudson seems to be an arithmetic pioneer as well.

The old HR man was no treat, either. He put my family of 4 in a room with 1 bed. For 2 months. When I approached him, he said "1 bed is adequate." It was a single bed. I'm not even sure how to comment on this. Luckily, the hotel upgraded me at its own expense. I've found that at UAEU anyone will treat you better than the people paid to help you. Secretaries, random colleagues and chambermaids have all been generous and affable and helpful, whereas the admininstration has been vindictive, dishonest and cruel.
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eha



Joined: 26 May 2005
Posts: 355
Location: ME

PostPosted: Sun Nov 09, 2008 2:20 pm    Post subject: Reply with quote

'...I'm not even sure how to comment on this....'

This is a fairly common symptom of 'Gulf syndrome'. Words fail one. Well, no, not exactly; but you really had better not use the ones that come to mind. It's also true what you say, that you can meet with amazing acts of random kindness. But ---at least in my time--- you were far more likely to get the cold shoulder from colleagues if word got around that you were having any kind of difficulty; indeed, many of them seemed to be just waiting to get into the act, of pecking the troubled one to death. It wasn't one of the more humane working environments I've ever encountered.
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Iamherebecause



Joined: 07 Mar 2006
Posts: 427
Location: . . . such quantities of sand . . .

PostPosted: Mon Nov 17, 2008 1:01 pm    Post subject: Reply with quote

BigSS: I suggest nect time you send an e-mail to the new HR director you bcc it rather than cc-ing it.

in an earlier post uaeobserver said
Quote:
Go easy on the housing officer --- life is not very pleasant for those guys. They're coping with rising rents, national identity cards, and the whimsical government system.


If I applied appropriate epithets to the housing guy there'd be instant MOD edit. He is an overpromoted product of the Emiratization policy. His job is to identify and allocate appropriate accommodation; if the rents are rising then he should be the one pointing out that allowances are too low to allow him to do his job. He should also learn to exercise some cultural sensitivity given that he deals so much of the time with people from other cultures - cultural understanding is not a one way street in Europe, in the US, in South America, so why should it be a one way street here?
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007



Joined: 30 Oct 2006
Posts: 2684
Location: UK/Veteran of the Magic Kingdom

PostPosted: Mon Nov 17, 2008 3:57 pm    Post subject: Reply with quote

Iamherebecause wrote:
cultural understanding is not a one way street in Europe, in the US, in South America, so why should it be a one way street here?

Because UAE is not Europe, USA, or South America!
Here in the ME everything is one way street with a dead end, everything is based on one and only one person whether be it the King, the Emir, the Sheikh, the Minister, the Director, or Uncle Bandar!
And everything should be done through the eyes of that only person on the top, regardless if he is right or wrong!
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BIGGESTOFA



Joined: 11 Oct 2008
Posts: 8

PostPosted: Mon Nov 17, 2008 4:16 pm    Post subject: Reply with quote

Yes but will they negotiate?

Is it possible to pile it on laying on the colorful adjectives and gain favor of these big bosses?
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