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Telephone Interviews.
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Elicit



Joined: 12 May 2010
Posts: 244

PostPosted: Thu Jun 24, 2010 5:52 am    Post subject: Telephone Interviews. Reply with quote

Before applying for EFL teaching positions I had never encountered the concept of a telephone interview. Now, after having had two with the prospect of more to come, I must say I would rather do a face to face one. The whole process seems a little awkward to me.

I do feel empathy for the people that are responsible for conducting employment decisions based on telephone interviews. I certainly would find it difficult to make an informed decision on a candidate using one or several telephone interviews as the main means.

The concept is a little sketchy at best, don't you think. Trying to sound lively and enthusiastic as well as coming across professional and serious. Great in theory, but in practice I have felt like lively and enthusiastic makes me come across as a classroom clown and serious and professional gives me the personality of Mr Bean.

Usually after a face to face interview you can judge the outcome by the interviewer�s body language and reception to you. No such luxury with the telephone interview. How can you tell if it goes ok?

Having been asked to participate in follow-up interviews, assuming the normal questions have already been asked i.e. experience, work history, why here? Then what would these consist of? Any ideas?

Does anyone have good/bad examples of telephone interviews they don't mind sharing?
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Thu Jun 24, 2010 7:30 am    Post subject: Reply with quote

Carried out dozens and dozens of telephone interviews. There are drawbacks, certainly, but these are more than outweighed by the reduced costs compared to a face-to-face. In my case, the school was simply looking for confirmation that the candidate was a native speaker, had at least half a clue about EFL and, most importantly all of, was not an argumentative potential trouble-maker.

Not very high standards, admittedly. Surprisingly, I still had to reject about half of the candidates whose applications made it to the telephone stage. Outright hostility to the line of questioning (which was from an interview script), inability to answer even the most basic of language-related questions, and no idea that an EFL classroom was not a venue for either an academic lecture on language, nor a playground for tourists in need of a quick cash injection.

Anyway, I'd prepare some spiel about a recent lesson you have given, its strengths and weaknesses etc., what you'd do differently. Also, classroom management will come up, I'm sure. E.g. 'What would you do if one student kept translating everything into L1 for the rest of the class?" Also, any preferences in course books and why. Observations, your views on them, what you gained from them before blah blah. Plans for further development, e.g. ADOSing, MA, DELTA...

You'll be able to tell it goes OK when you get the job!

Good luck.
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Henry_Cowell



Joined: 27 May 2005
Posts: 3352
Location: Berkeley

PostPosted: Thu Jun 24, 2010 5:20 pm    Post subject: Reply with quote

Sashadroogie wrote:
In my case, the school was simply looking for confirmation that the candidate was a native speaker, had at least half a clue about EFL and, most importantly all of, was not an argumentative potential trouble-maker.

Did you tell them about your being peeved for 76 pages?? THAT would be potential trouble! Very Happy
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Mrs McClusky



Joined: 09 Jun 2010
Posts: 133

PostPosted: Thu Jun 24, 2010 5:36 pm    Post subject: Reply with quote

Don't moan. They make it really easy to do an amazing interviews. You can have Google in front of you ready for any tricky questions.
Enjoy it.
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spiral78



Joined: 05 Apr 2004
Posts: 11534
Location: On a Short Leash

PostPosted: Thu Jun 24, 2010 5:44 pm    Post subject: Reply with quote

I've conducted telephone interviews from time to time.

I recall one candidate who wouldn't shut up Shocked
On and on and on about her work and life. It clued me to ask her how she likes teaching writing (a major focus in our context). She quickly labeled herself as a 'people person' who enjoys conversation classes (in which she's likely the star monologist) and wouldn't be interested in teaching for other skills.

And a girl who applied for a job at this uni, which turned out to be her own alma mater, but went on for ages about the classroom management skills she'd applied to 11 and 12-year -old learners at a summer camp. NOT applicable.

I wonder if phone interviews invite a greater degree of cluelessness about the specific job one is applying for, lacking visual clues?
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Fri Jun 25, 2010 1:03 am    Post subject: Reply with quote

Henry_Cowell wrote:
Sashadroogie wrote:
In my case, the school was simply looking for confirmation that the candidate was a native speaker, had at least half a clue about EFL and, most importantly all of, was not an argumentative potential trouble-maker.

Did you tell them about your being peeved for 76 pages?? THAT would be potential trouble! Very Happy


Dear Henry

I cannot but sense some hostility from you for my being peeved. But be that as it may, I feel my practical experience in this matter more than outweighs your prejudice. How many telephone interviews have you conducted? Just out of academic interest?
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evolving81



Joined: 04 May 2009
Posts: 135
Location: Tampa

PostPosted: Thu Jul 01, 2010 2:42 pm    Post subject: Reply with quote

Quote:
You can have Google in front of you ready for any tricky questions.


Have any of you encountered a really tricky question? That hasn't been my experience in doing phone interviews (for all positions, not just teaching jobs). The idea kind of makes me nervous though. Smile
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Henry_Cowell



Joined: 27 May 2005
Posts: 3352
Location: Berkeley

PostPosted: Thu Jul 01, 2010 4:55 pm    Post subject: Reply with quote

Sashadroogie wrote:
How many telephone interviews have you conducted? Just out of academic interest?

Over the years? Dozens and dozens. And it could be over 100. I've had jobs in which I've been required to hire and fire ("sack" to you, I believe). And for some positions, the number of final candidates was quite large.
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Thu Jul 01, 2010 8:05 pm    Post subject: Reply with quote

Yes, I understand both terms 'fire' and 'sack', thank you very much. In view of your vast experience in handling telephone interviews (for EFL jobs, did you say?) I'm sure you can advise the OP on any typical mistakes he'd be well advised to avoid.

All the best.
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naturegirl321



Joined: 04 May 2003
Posts: 9041
Location: home sweet home

PostPosted: Thu Jul 08, 2010 12:10 pm    Post subject: Reply with quote

I don't like them. I've had very few and far between professional ones. Since I was looking for a job in Asia, most of them went like this.

Tell me about yourself.

I've been teaching for etc, etc.

How did you learn English?

I'm a native speaker.

Oh, but your name is X?

And?

So how did you learn English?

I'm a native speaker, born and bred in the US.

Oh, ok, can you come to our school in a week?
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steviok85



Joined: 31 Aug 2006
Posts: 87

PostPosted: Thu Jul 08, 2010 7:03 pm    Post subject: Reply with quote

Hi,
I had a telephone interview the other day for summer school which I had already worked for in 2007.
So the reasonable experience on my CV and references rather assume I can teach kids. The numbskull then proceeded to ask: 'What are the differences between teaching kids and adults?' Sorry, it is like asking what the difference is between black and white. I just froze.
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Fri Jul 09, 2010 4:42 pm    Post subject: Reply with quote

Why any interview at all for a school where you had previously worked?
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spiral78



Joined: 05 Apr 2004
Posts: 11534
Location: On a Short Leash

PostPosted: Fri Jul 09, 2010 5:32 pm    Post subject: Reply with quote

Why any interview at all for a school where you had previously worked?

New management?

Wish WE had new management. I'd gladly go through the interview process in whatever medium was required. Rolling Eyes
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Sashadroogie



Joined: 17 Apr 2007
Posts: 11061
Location: Moskva, The Workers' Paradise

PostPosted: Fri Jul 09, 2010 8:34 pm    Post subject: Reply with quote

Ah! The ever-changing management... How could I not have known...?
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gaijinalways



Joined: 29 Nov 2005
Posts: 2279

PostPosted: Sun Jul 11, 2010 2:58 am    Post subject: Reply with quote

Quote:
Why any interview at all for a school where you had previously worked?


I wanted to ask the same thing for a place where I had already interviewed just a few months before. Of course, in their defense, they could say it was a different kind of interview (fact finding vs. employment).

I wanted to do a phone or video-conference interview the second time around (rather than flying back there again), but they insisted I need to do a face to face again. Decided to save the cash and ended up choosing door number 2.


Sashadroogie wrote:
Quote:
In my case, the school was simply looking for confirmation that the candidate was a native speaker, had at least half a clue about EFL and, most importantly all of, was not an argumentative potential trouble-maker.


HenryCowell replied

Quote:
Did you tell them about your being peeved for 76 pages?? THAT would be potential trouble!



Ah, yes, that would be one interesting interview.

Interviewer, the one and only And what do you think your linguistic contributions to ESL/EFL theory are, summarized in chronological order with appropriate references to the latest grammatical theories?

Interviewee (shadow of HenryCowell)
Hmm, haven't I seen your grammatical rants on Dave's ESL Cafe?

Interviewer How dare you read on the Internet!!! (sound of phone slamming)

Interviewee I guess this means I don't get the job... (said to friend who was listening in on the call)

Naaaah, couldn't have happened..... Confused Cool
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