Job Discussion Forums

[rich45]

Hi,

I just moved to Matsumoto, and I was disappointed to find that my desktop computer was broken when I arrived (probably en route from Nagasaki). The postal company picked it up today and there is a chance that I may be covered for it...

Anyway, just in case they won`t sort it out, can anybody recommend a good computer repair service within Japan? I know very little about computers, but when I try to start up my computer, it doesn`t happen and I can just hear a ticking noise.

Thank for your help...

Rich

[Mr_Monkey]

The hard drive is dead. The ticking noise is the read/write head snapping back to the default position as it tries to read the platter and gets no data.

You may well be covered for it under the postal insurance - it's often caused by the drive being dropped or shaken violently. However, it's usually a terminal problem, and I doubt the drive can be resurrected.

[Dipso]

When my English OS pc died in Japan I used Felix's Computer Help in Kyoto. I can't recommend them enough. My hard drive was replaced and the pc sent back to me within a week.

http://www.felixpc.com/index.php?option=com_virtuemart&Itemid=1&vmcchk=1&Itemid=1