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Lavasoft Ad Ware Not Updating..

 
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PEIGUY



Joined: 28 Mar 2004
Location: Omokgyo

PostPosted: Fri Feb 09, 2007 7:16 am    Post subject: Lavasoft Ad Ware Not Updating.. Reply with quote

For some reason when I try to update my file definitions it won't update. It just says Error retrieving file when I click on web update.. anyone else have this problem? the website isn't very helpful since i'm using the free copy.. but i've tried the suggestions in their FAQ(turning firewall off etc etc) and nothing seems to work..I even uninstalled it and downloaded it again and reinstalled it to the same effect....
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bellum99



Joined: 23 Jan 2003
Location: don't need to know

PostPosted: Fri Feb 09, 2007 4:58 pm    Post subject: Reply with quote

Not the best of programs anyway. Sometimes anti-virus software conflicts with adware. Try to turn off the anti-virus software when you install and upgrade..then turn it back on.
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gsxr750r



Joined: 29 Jan 2007

PostPosted: Fri Feb 09, 2007 5:52 pm    Post subject: Reply with quote

Are you running another firewall, like Zonealarm, and have it set to block the updates?
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hanguker



Joined: 16 Mar 2005
Location: Korea

PostPosted: Fri Feb 09, 2007 6:50 pm    Post subject: Reply with quote

Yes, check any "blocking" programs you may have. Things like peerguardian, firewalls, spyblockers...might be blocking your updates.
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PEIGUY



Joined: 28 Mar 2004
Location: Omokgyo

PostPosted: Tue Feb 13, 2007 12:01 am    Post subject: Reply with quote

I have Avast antivirus.. It was never a problem before to get it updated. It updated the other day with no problems.. I don't run any other blocking programs..
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