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mytime
Joined: 15 Oct 2006
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Posted: Sat Feb 17, 2007 6:25 am Post subject: new notebook problem....please help |
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I bought a new notebook today from the web and it came pre-loaded with vista
All i had to do was switch it on and let windows load files by itself
Then I had to make a password which i did and I was taken to the welcome screen and every time i type in my password I get this message:
"로그온이 user profile service 서비스에서 실패되었습니다
사용자 프로필을 로드할 수 없습니다
Now, I know what that means in English
What I don't know is how to fix this problem
Does anyone have any idea how I can actually bypass this problem or fix it?
Thanks in advance |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 2:50 am Post subject: |
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thanks for the help so far^^
Just kidding
Anyway i found out in the meantime that i can start my notebook in safe mode and then i get past the welcome screen but i still cant get past the welcome screen in normal mode (i get the same message as mentioned above)
wtf?
anyone know what i can do? |
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SuperHero

Joined: 10 Dec 2003 Location: Superhero Hideout
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Posted: Sun Feb 18, 2007 3:47 am Post subject: |
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You will probably need to contact microsoft or else reinstall Vista. If you can't remember the password there isn't much you can do.
I assume you've tried typing in your password with caps lock on and off. tried different possible typos etc..
You may also want to try typing the password with the 한/영 settings different. It's possible you set your password in Korean, but not English by accidentally having clicked the 한/영 key.
good luck. |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 4:09 am Post subject: |
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Thanks for the reply but i since found out that its not password related because I can logon in safe mode with my password
In any case I disabled the password in safe mode but still I can't get past the welcome screen in regular mode......its possible in safe mode startup though
Does anyone know what I can do?
FYI: there are no programs loaded on the notebook and its not connected to the internet |
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the_beaver

Joined: 15 Jan 2003
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 4:38 am Post subject: |
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Thanks Beaver but like I said in my reply, its not a case of wrong or forgotten password
I am the sole user and administrator of my new notebook and I disabled the password and I still cant get past the welcome screen except in safe mode
Anyone have other solution? |
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the_beaver

Joined: 15 Jan 2003
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Posted: Sun Feb 18, 2007 4:39 am Post subject: |
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mytime wrote: |
Thanks Beaver but like I said in my reply, its not a case of wrong or forgotten password
I am the sole user and administrator of my new notebook and I disabled the password and I still cant get past the welcome screen except in safe mode
Anyone have other solution? |
That should work anyway. It'll do a repair and reset everything. |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 4:53 am Post subject: |
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But it came pre-loaded with vista home basics
Ok i will do a recovery and see what happens |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 5:16 am Post subject: |
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Ok getting a little pissed off now as the system recovery didnt help either
Still have the same problem |
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the_beaver

Joined: 15 Jan 2003
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Posted: Sun Feb 18, 2007 5:18 am Post subject: |
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hmmm
My problem is maybe with vista. Have you tried not entering anything but just pressing the logon button (or whatever Vista has)? |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 5:25 am Post subject: |
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yeah i disabled my password while in safe mode, so now i just have to press the logon button to log on but it wont let me
it gives me the same message as before (see original post)
I'll have to get my korean friend to call them next week |
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SuperHero

Joined: 10 Dec 2003 Location: Superhero Hideout
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Posted: Sun Feb 18, 2007 3:15 pm Post subject: |
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take the notebook back to the point of sale and get them to fix it for you. |
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mytime
Joined: 15 Oct 2006
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Posted: Sun Feb 18, 2007 8:59 pm Post subject: |
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yeah the compaq online support said if it works in safe mode and not in regular mode it means that some programs cant load or are prevented from loading to protect the system
Also said I must take it back because they (the seller) did something wrong at the install
Thanks for the help |
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gsxr750r

Joined: 29 Jan 2007
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Posted: Sun Feb 18, 2007 9:31 pm Post subject: |
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Anyone else scared of Vista? |
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