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My new computer is stuck in customs!
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 4:38 pm    Post subject: My new computer is stuck in customs! Reply with quote

Hey all,

I bought a new computer and had my mother mail it to me using USPS. It arrived in Korea on February 14. It's been in Foreign Customs since then, 3 weeks.

Has anyone ever had to go and get their package from the customs place?

Where is it?

~Ed Provencher
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gsxr750r



Joined: 29 Jan 2007

PostPosted: Wed Mar 07, 2007 4:59 pm    Post subject: Reply with quote

I haven't been there, but make sure you tell them it's for educational purposes, or they'll tax you something like 30%.
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 5:07 pm    Post subject: Reply with quote

Why will they tax me?
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Bibbitybop



Joined: 22 Feb 2006
Location: Seoul

PostPosted: Wed Mar 07, 2007 5:31 pm    Post subject: Reply with quote

Quote:
Why will they tax me?


Simply: Because they can.

Korean customs can hold high-value imports, even used one, and make you pay an import tax. This caught me offguard my first time having something shipped to Korea.
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 5:43 pm    Post subject: Reply with quote

How did you pay the tax? Where did you have to go to pay it? What was the high value item?
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djsmnc



Joined: 20 Jan 2003
Location: Dave's ESL Cafe

PostPosted: Wed Mar 07, 2007 6:03 pm    Post subject: Reply with quote

It's no biggie. Think up some BS about how your mom sent it because you need a computer that only displays English.
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pdx



Joined: 19 Jan 2007

PostPosted: Wed Mar 07, 2007 6:28 pm    Post subject: Reply with quote

This happened to my friend, but she got the computer within a week.

You should have gotten the form in the mail about your computer being held in customs. It's all in Korea, therefore, unless you're fluent in Korean you need a Korean friend to help you.

My friend was told to fill out the information (i think it's like name, place of residence, what the item is, how much it cost, etc.) and then fax it to the customs office. After faxing, you are supposed to call and let them know that you faxed it.

They told my friend it would be 3-4 weeks before she got her computer, and that she would have to pay the money and come pick it up.

However, she faxed the form on Tuesday, and the postal man came on Saturday, took her customs money, she signed a paper, and she got her computer.

End of story.
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 6:32 pm    Post subject: Reply with quote

The computer is going to my work address. Unless they pass the form onto me, I won't see it. USPS said they would help me after Korea has had the computer for 30 days.

Where is the customs office located? I'll just go in there myself.
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huck



Joined: 19 Jan 2003

PostPosted: Wed Mar 07, 2007 6:48 pm    Post subject: Reply with quote

When I had my new laptop sent over, it was held in the customs area of the nearest major post office. I went there, and they looked up on the internet how much it cost, and then they charged me 200,000 won or so.
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Bibbitybop



Joined: 22 Feb 2006
Location: Seoul

PostPosted: Wed Mar 07, 2007 7:42 pm    Post subject: Reply with quote

Quote:
How did you pay the tax? Where did you have to go to pay it? What was the high value item?


My package had a declared value of $500 US. UPS came by my residence, left a form indicating I had to 50,000 won and returned the next to pick up the money and drop off the package.

Quote:
USPS said they would help me after Korea has had the computer for 30 days.


Will they not help you sooner because they are lazy or because customs must keep it for 30 days? Rediculous either way.
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 8:06 pm    Post subject: Reply with quote

My school's kick butt secretary just helped me out. She went to the Korean post office webpage, typed in my tracking number, called three post offices, and helped me to fill out a form that they faxed to her right then. She faxed it back and told me they would look at the form and check the Dell website to verify my claim of 2.1 million won as the cost of the compter. I assume they will charge me tax as has been suggested here already.

If it costs too much, I'm tempted to have them send it back to the US, since I'll be heading that way in 3 weeks for a short vacation. The other option they gave me was to have the package thrown in the trash. lol
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Dawn



Joined: 06 Mar 2004

PostPosted: Wed Mar 07, 2007 9:08 pm    Post subject: Reply with quote

Beware that if you have it sent back, they will (1) return it via the slowest method possible (surface mail can take easily take three months to reach it's destination) and (2) charge you for the cost of return shipping.
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Ed Provencher



Joined: 15 Oct 2006

PostPosted: Wed Mar 07, 2007 11:19 pm    Post subject: Reply with quote

Not yet knowing what the charge is going to be, this seems to be a tough thing to decide on. My parents are visiting me here in September. I could have them bring me the computer then, but that would mean I paid for a computer and waited 7 months to use it.
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kprrok



Joined: 06 Apr 2004
Location: KC

PostPosted: Thu Mar 08, 2007 12:14 am    Post subject: Reply with quote

I realise this may be a stupid question...but why didn't you just shop on Dell Korea's website? I did that for my desktop 2 years ago and it was no problem. They have everything in English and no stupid customs issue.

Oh well, at least you know next time.

KPRROK
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europe2seoul



Joined: 12 Sep 2005
Location: Seoul, Korea

PostPosted: Thu Mar 08, 2007 12:22 am    Post subject: Reply with quote

Ed Provencher wrote:
Why will they tax me?


Where do you guys come from?

They will tax you because you are importing something into the country. It makes perfect sense. And not only will Korean customs do that - 99.9% of countries would do that - duh.

In some countries, you can tell customs to write down in your passport that its your personal belonging and then when you leave Korea you have to show you are bringing the same thing back. An example would be if you buy a super-expensive digital camera and go back to visit your relatives in a country X. Customs wants to make sure, you do not leave that camera with your relatives - basically illegally smuggling a product without paying duties. So after your holidays and taking X amount of pictures you go back with your personal camera and all its good.
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