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Problem with external drive

 
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LateBloomer



Joined: 06 May 2006

PostPosted: Tue Aug 28, 2007 1:45 am    Post subject: Problem with external drive Reply with quote

Is there such a thing as an external drive that can only be used for back-up? I bought a Memorx Ultra traveldrive 120 GB and I can't seem to save anything on it without the download also being saved on my computer. It also beeps at me constantly and displays the message..."Do you want RealPlayer to perform the ....... etc."

It says it includes Arcsoft Total Media Backup but I didn't think that was the only thing it could do.
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idonojacs



Joined: 07 Jun 2007

PostPosted: Tue Aug 28, 2007 2:08 am    Post subject: Reply with quote

Anything is possible. But in this case, I doubt it.

I presume you bought this used, without instructions, hence the befuddlement.

So the first thing you do is look for the manufacturer's website and the model number and any info it has, including instructions manual.

This advice goes for just about any computer product these days.

You can also just google the product and see what pops up.

Let's see....
Quote:

Ergonomic design fits in the palm of your hand for ultimate portability
Includes two additional, interchangeable color faceplates to customize your drive for style, or color-code multiple back-up devices
On-board back-up button for convenience
Double-injected, rubberized design remains stationary on desk/bag
No batteries or external power supply required
Speed indicator light indicates usage of USB 1.1 or USB 2.0 speeds
Includes back-up and synchronization software, and a USB cable
Cross platform compatible - works with Windows and Mac


http://www.campustech.com/c/campust/32702120.html

On-board back-up button for convenience

that's interesting. wonder if it's stuck?

Also, whenever you hook up a storage device to a PC, you will get a list of options on actions, as part of the autoplay function. You can potential tell it to always do a particular action, which could be a problem. You can also turn off autoplay.

Once plugged in, it should appear as a drive, and you should be able to do with it anything you can do with any other hard drive or flash drive, moving files back and forth. Presuming it is formatted.

Did you reformat it after buying?

Did you do a virus check when you first plugged it in, after buying?

I got a smaller drive from someone here once. No viruses on it, but I did find some stuff that, uh, shouldn't have been there, legally. To protect yourself, you should do a full format wipe, not a quick format.
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LateBloomer



Joined: 06 May 2006

PostPosted: Tue Aug 28, 2007 2:54 am    Post subject: Reply with quote

idonojacs,

Thanks for your reply.

No, the drive isn't used. I bought it today and used the installation disc. The installation seemed to proceed with no hitches. In My Computer it does show up as a regular drive (Drive F) but it's also is identified as and add-on drive.

(My befuddlement is largely due to the fact that anything computer-related mystifies me. What I do know has resulted from trial and error--mostly error.)

The drive has stopped giving me the "what do you want me to do" messages. I was just about to throw it out the window but it cost 138kw. at HomePlus. I undoubtedly paid too much but I just didn't feel like a trip to Yongsan.
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idonojacs



Joined: 07 Jun 2007

PostPosted: Tue Aug 28, 2007 3:38 am    Post subject: Reply with quote

I don't think you got ripped off. 120GB is a fairly big drive for a 2.5 drive; I believe I saw it is 5,200 rpm, too, which is good.

You can check the prices in the States online. I found $120 for Compusa, and $112 for Amazon. So the States seem to be cheaper, but this is buying online, rather than at a store.

I don't know how long it would take you to get to Yongsan, and how much it would cost, but you need to factor that into the Korean prices. I haven't been there; it would take more than half a day, whether by plane, train or bus to get there, and more than half a day to get back, so I would have to include the transportation costs and a hotel room and at least four meals into the cost of the electronics item I might buy. I figure with the value of my time, if I can save, say, $300 I might break even.

And then there is the issue of how much it would cost to go back to Yongsan to return a product if it turns out to be defective (can you do that?). So there is something to buying locally.

In the States, I was reluctant to buy computer products online that I might need to return. The most common example was flatbed scanners. But reputable brands are fairly reliable now.

Out of curiosity, did it come with English instructions?

When all else fails, read the instructions.

And if you do an online search, spell it "Memorex."

Here's an idea. Uninstall whatever it was you installed. Then just plug the drive in. If you have XP or Vista, chances are it will work fine after Windows installs the built in drivers.

See if everything works fine.

Then, if you want to use the backup software, reinstall it.

I have not had the best experiences with backup software. But then it has probably improved by now.

To uninstall, go to Start, Settings, the Control Panel, look for Add or Remove Programs in XP, or Programs and Features in Vista. Click and look for the program you want to uninstall.

After the uninstall, it sometimes helps to reboot your computer, though it shouldn't usually matter with XP or Vista.

Here's another idea, not so much for you, but for more technically minded users: If your laptop has a smaller, older drive, take the 120 GB drive and put it in your laptop. Reinstall your software, and use the old drive for backup. Many people do this, take the old drive out and put it in one of those small cases that can cost as little as $10.

How difficult this is depends on how hard it is to get to your hard drive in your laptop. My new laptop is easy. My old one was kinda like doing a heart transplant. I had to take off the keyboard, the LCD screen, and everything else.

But the good thing about installing Windows and the software is you learn how your computer works. You see, if you just installed Windows -- which any idiot can do because all you have to do is stick the disk in and following instructions -- and you then fiddle around with the Windows settings and muck it up and can't figure out how to fix it, you just reinstall Windows again.

I have been known to do this two or three times before I understood how to modify the settings on my computer correctly.

Then you install the software yourself. And once you do that, chances are you will either know what you are doing, or be hopelessly lost.

This is a good thing to do when you buy a new computer. Experiment with the settings, then reinstall Windows yourself.

You see, this is the "trial and error" method of learning how a computer works. It's OK to learn this way. A lot of people do.
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Demophobe



Joined: 17 May 2004

PostPosted: Tue Aug 28, 2007 4:23 am    Post subject: Reply with quote

What software does one need for a USB hard drive?!? Laughing

Format it and use it as normal.
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LateBloomer



Joined: 06 May 2006

PostPosted: Tue Aug 28, 2007 4:45 am    Post subject: Reply with quote

idonojacs,

Thanks again. Yes, it came with English directions and I followed them all. I just noticed that I can download a complete manual from the Memorex website...will take a look at that. I tried pushing the "quick back-up" button on the device. I didn't do that initially because I assumed it was optional and I wan't really interested in the back-up function. It doesn't seem to have changed anything other than it immediately gave me the option to back-up all my files.... So, I'm still wondering if there's something in the disc download for this drive that makes the back-up function predominant. Hopefully, the Memorex site will address that issue.

Demophobe,

It came with an installation disc....so I downloaded whatever was on the disc. Question
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idonojacs



Joined: 07 Jun 2007

PostPosted: Tue Aug 28, 2007 4:47 am    Post subject: Reply with quote

Demophobe

Quote:
What software does one need for a USB hard drive?!? Laughing

Format it and use it as normal.


Well, yes, I believe that was my point.
Quote:

Here's an idea. Uninstall whatever it was you installed. Then just plug the drive in. If you have XP or Vista, chances are it will work fine after Windows installs the built in drivers.

See if everything works fine.


If you uninstall your backup program, it will probably leave the drivers for the hard drive behind.

Whenever I have plugged my 2.5 external hard drive into a Windows computer, say, at work, it has taken about a minute to find the appropriate driver in the Windows cabinet and install them. And then you are in business.

The software you installed was almost certainly the backup program. If you uninstall it, it should stop bugging you to do a backup, right? It can't nag if it's dead.

But when you re-install it, don't go for the automatic option, chose to do the settings yourself, whatever they are. That might fix the problem.

You know what? I wouldn't be surprised if the backup program comes with a default schedule to nag you to do a backup, say once a week. And it was nagging you to do the first backup. Go into settings and see if there is an option on the schedule, if there is one. Turn it off.

That's the sort of thing Windows does; it installs with a default schedule to defrag once a week. Antivirus programs sometimes do this, too.

As I said, I have not had much luck figuring out how to use backup programs correctly. I suspect that in the old days they were buggy or the instructions were poorly written.

See if you like the program that came with the drive. If not, remove it. You may be able to find a shareware program on download.com you like better. I noticed that ALzip has an incremental backup function. It's an easy compression program to use, and it is 100 percent free.

http://www.download.com/ALZip/3000-2250_4-10631836.html?tag=lst-0-1

Now, hard drives these days are pretty good. However, you don't know who made the hard drive in your enclosure. Actually, you can find the model number if you right click on the drive icon in My Computer and go to Properties and Hardware. Then you can do a google search, which will tell you the brand.

It turned out the 120 gb drive in my cheap laptop is a Hitachi 4,200 rpm, which is OK with me. Hitachi bought the IBM drive business. And I figure 4,200 rpm is probably more reliable than a 7,200 notebook drive, though a bit slow. So I feel I can trust it more than some cheapo brands.

You can do that with your Memorex.

But I was going to suggest that you do a full error check on the drive while it is new, the one that does a surface check and looks for bad sectors. You probably won't find any, but it doesn't hurt.

It is probably already formatted. But if you don't have data on it yet, you can also do a full format.

In the old days, I think this was the recommended procedure, break in the drive a bit, then reformat. These days, I doubt anyone has a problem. So it is up to you.

On the other hand, there are some cheap brands out there, and I see postings now and then from people who have had a relatively new drive die. So it depends on your brand.

I'm a bit out of it on notebook brands these days, but I think Seagate, Toshiba, and some Hitachis are reputable. Probably Fujitsu, too. When I upgraded my old laptop drive, I got a Seagate 5,400 rpm with 8 mb cache; it was a big improvement.

But I wouldn't take any Western Digital hard drive if you gave it to me, free. After you have a two hard drives of the same brand die prematurely, with all their data, you tend to have hard feelings.
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Demophobe



Joined: 17 May 2004

PostPosted: Tue Aug 28, 2007 5:30 am    Post subject: Reply with quote

My word you are wordy. Sorry I couldn't sift through the sand to find the gold.

The drivers for a USB hard drive are native to Windows.

I have used WD drives for years without worry...Maxtor, however....
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LateBloomer



Joined: 06 May 2006

PostPosted: Wed Aug 29, 2007 1:56 am    Post subject: Reply with quote

Update:

After taking radical measures like reading complete instructions, disconnecting the drive, reconnecting it, reinstalling the disc etc. I did the equivalent of kicking the TV when it isn't working......I stood the drive on its end. It works perfectly that way. This probably is just a temporary solution but at least it has stopped beeping constantly and giving me Real Player alerts.
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spliff



Joined: 19 Jan 2004
Location: Khon Kaen, Thailand

PostPosted: Wed Aug 29, 2007 1:59 am    Post subject: Reply with quote

Quote:
I don't think you got ripped off. 120GB is a fairly big drive for a 2.5 drive; I believe I saw it is 5,200 rpm, too, which is good.


You can get ext HD's that size for 85,000krw delivered to your doorstep. I think you paid a tad bit too much.
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