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XBox 360 Repair?

 
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huck



Joined: 19 Jan 2003

PostPosted: Sun Dec 09, 2007 12:57 am    Post subject: XBox 360 Repair? Reply with quote

Has anyone done this in Seoul? I went to the Microsoft Korea website, but..no..

Where do you take it? How much did it cost, since it's still under warranty. It <should> be free.


http://forums.xbox.com/13392007/PrintPost.aspx

This is my problem...

thanks...
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Sun Dec 09, 2007 2:09 am    Post subject: Reply with quote

I'll check my favourite tomorrow at work. I saved the number from somebodies blog.

have you got the RROD.
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marmotkorea



Joined: 12 Nov 2007

PostPosted: Sun Dec 09, 2007 2:34 am    Post subject: Reply with quote

Go to xbox.com (select Korea as your region) and find the customer service number. Call them and they will send an e-mail telling you what to do.

The service and the shipping are free. MS's 3-yr. 360 warranty is valid worldwide.
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Sun Dec 09, 2007 2:38 am    Post subject: Reply with quote

marmot

Can you find that number.

There is no english on the page and it's a bitch to navigate.
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huck



Joined: 19 Jan 2003

PostPosted: Sun Dec 09, 2007 5:32 am    Post subject: Reply with quote

I found a number in the back of my Warranty book...

South Korea: 00368-440-0090..

Strange phone number, but I assume it works.


My 360 worked yesterday, but when I turn it on today, I only get a brief flurry of white dashes and then sound only, with a black screen. It seems to be a common problem, so hopefully it's covered under the warranty.
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Hoegaarden



Joined: 02 Aug 2007
Location: Guro-Gu

PostPosted: Sun Dec 09, 2007 5:52 am    Post subject: Reply with quote

http://www.microsoft.com/worldwide/phone/contact.aspx?country=Korea

Microsoft Korea
6th Floor, POSCO Center
892 Daechi-Dong, Kangnam-Gu
Seoul, 135-777
Korea

Phone: 82-2-531-4500

Fax: 82-2-555-1724
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huck



Joined: 19 Jan 2003

PostPosted: Sun Dec 09, 2007 6:22 am    Post subject: Reply with quote

thanks
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Yaya



Joined: 25 Feb 2003
Location: Seoul

PostPosted: Sun Dec 09, 2007 8:22 pm    Post subject: Reply with quote

This is one good reason to avoid the Xbox 360 -- hardware problems.
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Sun Dec 09, 2007 8:50 pm    Post subject: Reply with quote

^ True but manageable hardware problems and a decent warranty system in place as long as you haven't modded it.

Still will be keeping my 360 over a PS3 until the PS3 has a decent number of titles under it's belt. Probably closer to christmas time next year.

Then I will be back to Sony.


----------


Have you called them yet Huck? Any idea of what the turnaround time is?
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marmotkorea



Joined: 12 Nov 2007

PostPosted: Fri Dec 14, 2007 9:59 pm    Post subject: Reply with quote

I got a new 360 in exchange exactly one week after sending MS Korea my broken one.
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mrsquirrel



Joined: 13 Dec 2006

PostPosted: Sat Dec 15, 2007 4:39 am    Post subject: Reply with quote

& It was your blog I read as well.

Did you get the HDMI version and was yours original or had it been modified in anyway?

I'm sure MS in Korea must get back most of theirs modded.
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marmotkorea



Joined: 12 Nov 2007

PostPosted: Sat Dec 15, 2007 8:23 am    Post subject: Reply with quote

mrsquirrel wrote:
& It was your blog I read as well.

Did you get the HDMI version and was yours original or had it been modified in anyway?

I'm sure MS in Korea must get back most of theirs modded.


No, it was an original and not the HDMI version.
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