Site Search:
 
Speak Korean Now!
Teach English Abroad and Get Paid to see the World!
Korean Job Discussion Forums Forum Index Korean Job Discussion Forums
"The Internet's Meeting Place for ESL/EFL Teachers from Around the World!"
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Banking in korea & "our bank from back home" -

 
Post new topic   Reply to topic    Korean Job Discussion Forums Forum Index -> Job-related Discussion Forum
View previous topic :: View next topic  
Author Message
regicide



Joined: 01 Sep 2006
Location: United States

PostPosted: Fri Mar 07, 2008 3:48 am    Post subject: Banking in korea & "our bank from back home" - Reply with quote

From Citibank - - Seoul:

Dear. Our customer

I have received your complaint on Citibank Korea through my senior
management. ( in New York)
I understand your bad experinces with our bank, so I am really sorry to
making that poor service you have experienced.
Some case is perfectly you are right, but some are need to explain
about constraints which are from regulatory and english problem.

If you give me some time to discuss about our services, I will visit or
call you to resolve this issues.
However I even don't know your information, so I can't reach you now

I ask your apology on our poor services and this rude mail to you. Pls
understand me that my poor english.

Best regards,


Last edited by regicide on Fri Mar 07, 2008 9:22 am; edited 4 times in total
Back to top
View user's profile Send private message
regicide



Joined: 01 Sep 2006
Location: United States

PostPosted: Fri Mar 07, 2008 4:48 am    Post subject: Re: Banking in korea & "our bank from back home& Reply with quote

The above letter is in response to my complaint to the corporate offices in New York City. They apparently forwarded my complaint to Seoul.

Last edited by regicide on Fri Mar 07, 2008 9:07 pm; edited 4 times in total
Back to top
View user's profile Send private message
CentralCali



Joined: 17 May 2007

PostPosted: Fri Mar 07, 2008 5:44 am    Post subject: Reply with quote

Good letter, but change ex-patriots to expatriates. And add something about Standard Chartered refusing to convert Korean money to foreign currency without adding a stamp in the passport declaring the amount of money converted.
Back to top
View user's profile Send private message
kprrok



Joined: 06 Apr 2004
Location: KC

PostPosted: Fri Mar 07, 2008 5:49 am    Post subject: Reply with quote

Is that really the letter that you sent? It looks pretty poorly written to me. You are not very focused and your thoughts jump from topic to topic and touch on irrelevant ideas. I'm surprised you got a response at all.

KPRROK
Back to top
View user's profile Send private message
Ut videam



Joined: 07 Dec 2007
Location: Pocheon-si, Gyeonggi-do

PostPosted: Fri Mar 07, 2008 5:54 am    Post subject: Reply with quote

Um... why did you complain to Citigroup about the behavior of Standard Chartered?
Back to top
View user's profile Send private message
regicide



Joined: 01 Sep 2006
Location: United States

PostPosted: Fri Mar 07, 2008 6:00 am    Post subject: Reply with quote

Ut videam wrote:
Um... why did you complain to Citigroup about the behavior of Standard Chartered?


Um...my opening sentence in my customer complaint letter...

"I would like to make you aware of the discriminatory banking practices that exist in South Korea for ex- patriates. "

Citi is concerned about what I said about Citi. The response came in about five hours.
Back to top
View user's profile Send private message
victorology



Joined: 10 Sep 2007

PostPosted: Fri Mar 07, 2008 6:39 am    Post subject: Reply with quote

In the letter, you state that you are a shareholder. You might want to send a letter to investor relations.
Back to top
View user's profile Send private message
moosehead



Joined: 05 May 2007

PostPosted: Fri Mar 07, 2008 6:54 am    Post subject: Reply with quote

OP, I hate to break it to you but Citibank doesn't give a hoot about us and our wee little problems here - they are a multinational corporation who buy and sell stinky little debts held by COUNTRIES on a regular basis.

to wit - they chew little people like you and me up for breakfast - make that a continental breakfast - and spit us out -

I realize you feel like it's important to write a letter to someone to complain - but c'mon - it's really not going to do much more than flag you as a trouble maker - and not do the rest of us much good either.

and admitting you hold Citigroup stock when it's devalued over half? something about throwing good money after bad? that's not investing - that's playing the fool.

I'd save your energy and focus it on something you CAN accomplish - let them have their stupid banking laws - and yes, the pages in our passports are reserved for just such purposes - face it, if you want to travel, people are going to mangle your passport - it's because they are jealous they haven't been anywhere and you have -

chill out - dude - take a rest - you'll live longer and happier I swear Cool
Back to top
View user's profile Send private message
Ut videam



Joined: 07 Dec 2007
Location: Pocheon-si, Gyeonggi-do

PostPosted: Sat Mar 08, 2008 3:59 am    Post subject: Reply with quote

The pages in your passport are NOT reserved for bank employees' self-important stampings or scrawlings. Legally, they have no business writing anything in there.

From page 6 of my American passport, IMPORTANT THINGS TO REMEMBER ABOUT YOUR PASSPORT, 4. Alteration or mutilation of passport:
Quote:
Only authorized officials of the United States or of foreign countries, in connection with official matters, may place stamps or make statements, notations, or additions in this passport.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Korean Job Discussion Forums Forum Index -> Job-related Discussion Forum All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


This page is maintained by the one and only Dave Sperling.
Contact Dave's ESL Cafe
Copyright © 2018 Dave Sperling. All Rights Reserved.

Powered by phpBB © 2001, 2002 phpBB Group

TEFL International Supports Dave's ESL Cafe
TEFL Courses, TESOL Course, English Teaching Jobs - TEFL International