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princess
Joined: 16 Jan 2003 Location: soul of Asia
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Posted: Mon Mar 17, 2008 1:53 am Post subject: Paying your bills through the bank's bill paying machine |
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Has anyone ever had a problem with these machines? I have been using the machine to pay my bills so I wouldn't have to takea number, sit down, and wait on a bank teller to take my money for the bills. But today, I got a double bill, whcih means the machine made a mistake last month. Guess this month, I'll pay my bills to an actual person.  |
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huffdaddy
Joined: 25 Nov 2005
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Posted: Mon Mar 17, 2008 2:31 am Post subject: Re: Paying your bills through the bank's bill paying machine |
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| princess wrote: |
Has anyone ever had a problem with these machines? I have been using the machine to pay my bills so I wouldn't have to takea number, sit down, and wait on a bank teller to take my money for the bills. But today, I got a double bill, whcih means the machine made a mistake last month. Guess this month, I'll pay my bills to an actual person.  |
If you didn't save the receipt, a record of the transaction will be printed in your bank book. |
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PeteJB
Joined: 06 Jul 2007
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Posted: Mon Mar 17, 2008 4:29 am Post subject: |
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It can't double bill you.  |
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victorology
Joined: 10 Sep 2007
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Posted: Mon Mar 17, 2008 4:46 am Post subject: Re: Paying your bills through the bank's bill paying machine |
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| huffdaddy wrote: |
| princess wrote: |
Has anyone ever had a problem with these machines? I have been using the machine to pay my bills so I wouldn't have to takea number, sit down, and wait on a bank teller to take my money for the bills. But today, I got a double bill, whcih means the machine made a mistake last month. Guess this month, I'll pay my bills to an actual person.  |
If you didn't save the receipt, a record of the transaction will be printed in your bank book. |
Yes, it should be quite easy to fix the problem if you were in fact wrongfully billed. |
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kprrok
Joined: 06 Apr 2004 Location: KC
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Posted: Mon Mar 17, 2008 5:10 am Post subject: |
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You probably paid the bill late. They tend to print the bills very soon after the due date, and if you pay even a day or two late, they print it as you didn't pay. If you call and ask them, they'll give you the correct amount.
Or you can pay the full amount this month and they'll credit it to next month.
In over two years using one, never had a problem that wasn't my own fault.
KPRROK |
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