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Stacy
Joined: 20 Apr 2008
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 Posted: Mon Jun 09, 2008 6:20 am Post subject: Why is my internet so slow?! |
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145 kb/s download
43 kb/s upload
I am paying for Hanaro but they are so slow. This is bullshit. |
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bassexpander
Joined: 13 Sep 2007
Location: Someplace you'd rather be.
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| Posted: Mon Jun 09, 2008 7:37 am Post subject: |
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| We noticed some problems with both of our ISP's yesterday (we have 2 here). Maybe it was a national problem? |
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Stacy
Joined: 20 Apr 2008
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| Posted: Mon Jun 09, 2008 7:53 am Post subject: |
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| okay well I have had Hanaro for 3 weeks and it has been slow the entire time. I keep hearing people that can download at 2-10 megabytes per second while I can only download at 40 kp/s second. What do you suggest? The thing is when the guy came he was trying to type in ipconfig on my mac and it didn't work. (I regret buying a mac big time) Anyways he didn't seem to know what a Mac was so I don't think the router or whatever was connected correctly. I had wireless stolen internet before,, but the reason why I signed up for Hanaro was to get these super speeds people kept bragging about. I am thinking of switching to KT or canceling my internet if nothing improves. |
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doc_ido
Joined: 03 Sep 2007
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| Posted: Mon Jun 09, 2008 6:07 pm Post subject: |
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| What Hanaro package do you have? It might help to know what speeds you are paying for and not getting. |
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Mr. Pink
Joined: 21 Oct 2003
Location: China
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| Posted: Mon Jun 09, 2008 6:59 pm Post subject: |
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| Stacy wrote: |
| okay well I have had Hanaro for 3 weeks and it has been slow the entire time. I keep hearing people that can download at 2-10 megabytes per second while I can only download at 40 kp/s second. What do you suggest? The thing is when the guy came he was trying to type in ipconfig on my mac and it didn't work. (I regret buying a mac big time) Anyways he didn't seem to know what a Mac was so I don't think the router or whatever was connected correctly. I had wireless stolen internet before,, but the reason why I signed up for Hanaro was to get these super speeds people kept bragging about. I am thinking of switching to KT or canceling my internet if nothing improves. |
I use a mac and typically get 3MB/s download and 1~1.5MB/s upload. I use their top of the line cable modem package. |
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Stacy
Joined: 20 Apr 2008
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| Posted: Mon Jun 09, 2008 9:44 pm Post subject: |
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I have Hanaro Pro
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| I use a mac and typically get 3MB/s download and 1~1.5MB/s upload. I use their top of the line cable modem package. |
Did the guy have trouble setting it up because when the guy came over he didn't seem to know much about macs. I think if I convert to Windows and have him come over again he might be able to fix it.
http://hanaro.com/eng/iproduct/vne_vpro.asp |
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Mr. Pink
Joined: 21 Oct 2003
Location: China
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| Posted: Tue Jun 10, 2008 3:55 am Post subject: |
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I use a router...I can't see how your computer would be any trouble. I tested to see if I could get faster speeds without my router and it is the same if I plug it in or don't plug it in.
What OS are you using? What type of Mac? |
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doc_ido
Joined: 03 Sep 2007
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| Posted: Tue Jun 10, 2008 4:50 am Post subject: |
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If you're using a Mac notebook, you could try taking it to work, a friend's house or somewhere with free wireless (where you know what the speed should be like) and compare with your home connection - this may rule out some issue within your own computer.
Do you know what Hanaro's contention ratio is like? Someone in your building could be hogging all the bandwidth. |
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Stacy
Joined: 20 Apr 2008
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| Posted: Tue Jun 10, 2008 5:51 am Post subject: |
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| I have taken it to work and I get similar speeds. I believe I am using Mac Leopard (OS X) - Macbook (laptop). Is there a way to defrag a mac? Would that help? I am thinking of using Bootcamp and switching to Windows and seeing if that fixes anything. If not I will call Hanaro and see if they can figure it out. |
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IncognitoHFX
Joined: 06 May 2007
Location: Yeongtong, Suwon
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| Posted: Tue Jun 10, 2008 3:19 pm Post subject: |
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| bassexpander wrote: |
| We noticed some problems with both of our ISP's yesterday (we have 2 here). Maybe it was a national problem? |
It's not just me then... my usually fast internet is on the fritz, a lot of ports won't open and a lot of non-domestic websites won't load. I can't connect to messenger, and things seem slower in general.
I agree, must be nationwide. |
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Mr. Pink
Joined: 21 Oct 2003
Location: China
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| Posted: Tue Jun 10, 2008 4:34 pm Post subject: |
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| IncognitoHFX wrote: |
| bassexpander wrote: |
| We noticed some problems with both of our ISP's yesterday (we have 2 here). Maybe it was a national problem? |
It's not just me then... my usually fast internet is on the fritz, a lot of ports won't open and a lot of non-domestic websites won't load. I can't connect to messenger, and things seem slower in general.
I agree, must be nationwide. |
Yes this is a national problem.
I had been wondering why when I grabbed something off newsgroups last night I got like 200KB/s. Usually I get 3MB/s off them.
So I think we have narrowed that the problem is with the Internet.
I guess I just have to wait it out...sucks though cause it is taking me forever to download new flicks  |
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Mr. Pink
Joined: 21 Oct 2003
Location: China
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| Posted: Wed Jun 11, 2008 4:36 am Post subject: |
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It's been 24hrs+
I think Hanaro must be having some severe problems. My speeds are about 10-20% of what they should be. Overseas webpages lag a lot, are slow to load, or don't load at all.
I wonder how long it will be until the problem is resolved 
Speeds were 10x faster than that or more a few days ago |
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Stacy
Joined: 20 Apr 2008
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| Posted: Wed Jun 11, 2008 6:07 am Post subject: |
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| I would gladly take your "slow" speeds |
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ttompatz
Joined: 05 Sep 2005
Location: Kwangju, South Korea
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| Posted: Wed Jun 11, 2008 7:24 am Post subject: |
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It must be a Hanaro thing:
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Mr. Pink
Joined: 21 Oct 2003
Location: China
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| Posted: Wed Jun 11, 2008 3:44 pm Post subject: |
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This morning when I woke up. That's with my torrents going... |
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