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Approaches to Negotiating in Korea
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Chamchiman



Joined: 24 Apr 2006
Location: Digging the Grave

PostPosted: Tue Jun 24, 2008 3:42 pm    Post subject: Approaches to Negotiating in Korea Reply with quote

I've had a few successful contract (re-)negotiations in the past, but I'm heading into a stickier one this time around. I'm looking for some Korea-specific tips about how to negotiate. (There are quite a few threads in this forum with suggestions about what to negotiate for, but I haven't found any suggestions about approaches to negotiation in Korea.)

Perhaps there are some experienced posters who have an approach when they walk into the office to hammer out some terms. What body language do you use? Do you bow effusively or come in hard? How do you choose your words? Flattery? Ultimatums? Highballs? Do you present other offers you might have received?

Mind sharing your experiences or stories? Any suggestions would be welcome. It's a teacher's market right now, so any tips on negotiation tactics in the Korean context would help all of us.
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Fishead soup



Joined: 24 Jun 2007
Location: Korea

PostPosted: Tue Jun 24, 2008 8:30 pm    Post subject: Reply with quote

Never allow any agrement that you are not 100% certain you can promise get on paper. Make lots of verbal promises to get a foot in the door without making any full guarentee. Tell them time is obviously a factor and tell them to make their mind up quickly.
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Rteacher



Joined: 23 May 2005
Location: Western MA, USA

PostPosted: Tue Jun 24, 2008 10:33 pm    Post subject: Reply with quote

Try to find out what other teachers get - or have gotten (or not gotten) there and see how your qualifications match up.

Also try to find out whether the hakwon is financially stable - or if you're their last ditch hope to attract enough clients to avoid bankruptcy.

If it's a public school, you don't have to worry about that - and there's not much to negotiate.
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branchsnapper



Joined: 21 Feb 2008

PostPosted: Tue Jun 24, 2008 10:53 pm    Post subject: Reply with quote

My general advice would be to be very nice and polite while talking about big figures and great conditions. However, it seems contrary to the most common advice given here.
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mountainous



Joined: 04 Sep 2007
Location: Los Angeles

PostPosted: Wed Jun 25, 2008 2:37 am    Post subject: Re: Approaches to Negotiating in Korea Reply with quote

Chamchiman wrote:
I'm looking for some Korea-specific tips about how to negotiate.


Get paid up FRONT by the Korean.

Many Koreans sign contracts whereby they promise to pay a lot.

When it comes time to pay, they have 101 excuses for refusing to pay.

Get paid up front, get paid up front. Good Luck
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branchsnapper



Joined: 21 Feb 2008

PostPosted: Wed Jun 25, 2008 3:55 pm    Post subject: Reply with quote

Get paid up front? Get your years wages for teaching before you begin?

Most advice here is like that. Rolling Eyes Anyway, If you are a teacher, negotiate like a mild, intellectual teacher who thinks highly of themsleves. Make them think you are a professional used to getting good money. You are alone in a strange country, you can't easily go to court. If you can somehow cultivate a good image and good will, things will go better.
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mountainous



Joined: 04 Sep 2007
Location: Los Angeles

PostPosted: Wed Jun 25, 2008 9:21 pm    Post subject: Reply with quote

branchsnapper wrote:
Get paid up front? Get your years wages for teaching before you begin?


One month in advance or even a couple of weeks in advance, it can be negotiated. In many instances, the Korean employer does not pay the promised salary.
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Chamchiman



Joined: 24 Apr 2006
Location: Digging the Grave

PostPosted: Wed Jun 25, 2008 9:59 pm    Post subject: Reply with quote

Rteacher wrote:
Try to find out what other teachers get - or have gotten (or not gotten) there and see how your qualifications match up.


I'm think I'm going to lay out a few examples of other teachers in similar circumstances (whose overall compensation is a little better than mine) and present a case that I should be getting similar (or slightly better) compensation. Many Koreans love to compare themselves with others ("My English is better than Mrs. Kim's right?"; "Jinho is studying TOEFL, so my Sangmin should be studying it too."; "His apartment is 48 pyeong. I really envy him.") so I'm thinking this is an approach that would be effective in Korea.

I've never brought a high offer to the table in Korea. Once an employer offered me a raise, then I upped it and we settled in the middle, but I'm probably going to have to present a number to this boss. Anyone ever highballed an employer straightaway? How'd that go over?

And, about ultimatums. I'm kind of in 'you can take me or leave me - it's up to you; I don't need this job as much as you need me' mode, but I'm not sure the best way to present this to the boss. "Give me a raise of XXX,000 won or I'll quit," or "You're going to have a hard time replacing me," might not go over really well. Any thoughts on what language to use when presenting the terms?
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genezorm



Joined: 01 Jul 2007
Location: Mokpo

PostPosted: Wed Jun 25, 2008 10:05 pm    Post subject: Reply with quote

branchsnapper wrote:
My general advice would be to be very nice and polite while talking about big figures and great conditions. However, it seems contrary to the most common advice given here.


true that, i have the impression a lot of foreigners try to be really stubborn and demanding when they are negotiating.... like "i want to make more money, a 50% raise, and the working hours cut in half.... and if you can't give it to me, screw you, i will find a job that gives me this"

in general, same as if you are buying something on the street, you can haggle over specific details, but don't be a bitch about it....don't act like a spoiled kid and complain about what they are offering.....be polite about it
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thematrixiam



Joined: 31 Oct 2007

PostPosted: Wed Jun 25, 2008 10:27 pm    Post subject: Reply with quote

I think a .2 raise is reasonable. Unless you are already making 2.5 +

Also make note of some things you think you would like changed in your contract.

Then maybe finish on things you think may help out the school in the long run. That way he/she finishes on a happy note.

If you have a way to get them happy before hand that would help as well.

You could always continually butter up your boss near the end of your contract. I used to always double my work load and be extra nice with any job I liked around evaluation time. If you make sure you do it long enough in advance, they wont think you are doing it only for the money later.
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ernie



Joined: 05 Aug 2006
Location: asdfghjk

PostPosted: Wed Jun 25, 2008 10:52 pm    Post subject: Reply with quote

also note that the word 'impossible' really means 'we don't particularly feel like doing it'... that word sets off my BS detector every time!
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Yu_Bum_suk



Joined: 25 Dec 2004

PostPosted: Wed Jun 25, 2008 11:30 pm    Post subject: Reply with quote

For what kind of job is this? With public schools, you're generally stuck between your school and a higher authority, with little room to manoeuvre. With hagwons there's a lot more leaway, but you have to be careful to do it in a way that doesn't make the other feel like they're losing face.
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Chamchiman



Joined: 24 Apr 2006
Location: Digging the Grave

PostPosted: Thu Jun 26, 2008 3:56 am    Post subject: Reply with quote

Yu_Bum_suk wrote:
For what kind of job is this? With public schools, you're generally stuck between your school and a higher authority, with little room to manoeuvre. With hagwons there's a lot more leaway, but you have to be careful to do it in a way that doesn't make the other feel like they're losing face.


I'm in a public school. While I agree that there tends to be more leeway in a hagwon, isn't there as much room to move in a public school as they'll give you? In my case the principal is signing the contract, and he's the one I'm going to be on the ground with. Yes, to a certain extent (ie. salary) you're stuck with what the Education Office will give you, but in my city the left hand doesn't seem to have even the slightest idea what the right hand is doing - I reckon there's heaps I can tweak (if I can get my principal to go for it). As far as I can see it, basically anything except salary is fair game.

But that wasn't really the reason I posted. I was hoping for a few stories about peoples' contract negotiations - how they approached the negotiation, what they said and did when they went in, how they laid out their terms, how it turned out, and what they wished they'd done differently.
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Nexus11



Joined: 29 Nov 2006

PostPosted: Thu Jun 26, 2008 7:04 am    Post subject: Reply with quote

I definitely would want recommend using an ultimatum, at least not in a hard way. If you tell the boss your demands and tell him to take it or leave it, there is a good chance he will leave it, even if it is acceptable for him. Why? Because of the perception that you would be the "winner" in the negotiations. Most Korean bosses still believe that they are superior to their employees and should have complete authority. They would rather damage their own business than have a subordinate dictating terms to them.

A much better approach to an ultimatum would be to tell him "I have an offer for x.x million from another academy. I really enjoy working here and I would love to stay here. However, I really need the extra money."

That way, you are giving him the opportunity to "do you a favor and offer you a salary that will allow you to stay." It gives the appearance that he is paying you more because he wants to, not because he is being forced to.

You need to give people the illusion of choice. Nobody likes doing something because they are forced to. In Confucian Korea, this is especially true.
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Frankly Mr Shankly



Joined: 13 Feb 2008

PostPosted: Thu Jun 26, 2008 8:00 am    Post subject: Reply with quote

I've cut and pasted this reflective piece I included in an essay for my MA International Relations subject on intercultural communication. This part of the essay dealt specifically with the perils and pitfalls of negotiating between cultures.

Quote:
Personal Experiences: Failure and Reflection


The importance of the latter was shown to me last year when my colleagues and I, teachers at an immersion school, had to negotiate new yearly employment contracts. Having formerly been involved in managerial aspects of enterprise bargaining in our respective Western countries, one of my coworkers and I set about an effective negotiating strategy, albeit from a Western business perspective. Our first stumbling block came about when we tried negotiating directly with the school's principal, our boss. Had we known at the time, this is something that is not done in Korean business negotiations, rather, underlings tend to handle the paper work and the head of an organisation only signs off on the final product. In attempting to circumvent red tape and deal directly with the head, we were assuming vastly more power than we had and ignoring the central tenants of Confucian hierarchy, order and harmony between those in a vertical relationship and respect for an elder. Secondly, rather than settle with the initial offering of a modest salary increase and a fringe benefits package, we attempted to negotiate from a higher mark, a set of ambit claims designed to start as a point from which we could negotiate to the centre. This too was disruptive of and disrespecting to the Korean concept of harmony and represented a far too adversarial approach to our negotiations. Finally, when negotiations reached a stalling point, we threatened indirectly leave the school at the end of the contract by pointing out through a selection of job ads, strategically placed at meetings, the money we could be earning elsewhere. This public display of brinkmanship offered no face-saving alternative for the administration, other than to let us go and tell all associated with the school that we had been unsuitable for the role. The concept of 'face' is extremely important in many Asian societies, and we should have realised that we had overplayed our hand on this matter. As it stood, we communicated through a back channel that it was not our intention to leave and the misunderstanding, which would have been disastrous for both parties, was averted.
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