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Another Banking Tale

 
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cdninkorea



Joined: 27 Jan 2006
Location: Seoul

PostPosted: Tue Jun 24, 2008 7:42 pm    Post subject: Another Banking Tale Reply with quote

Anyone who has used a KB ATM in the past few weeks will have noticed the new option on the right of the menu for "Overseas Remittance."

I went to the branch outside Yeouido station on line 5 to register for this option. It took about 10 minutes and worked fine that day- the fee was 5,000 won for the transfer and it arrived at my Canadian account in a few days.

Today I tried sending home a larger amount- 6 million won. It didn't work so I went to a teller. I was at the branch outside Sookmyung Women's University station on line 4. The teller told me that the maximum I can transfer through the ATM is $5,000. I told her that the ATM said the maximum per day is 6 million won, not $5,000. She replied that the maximum is 6 million in won, but 5,000 in dollars.

I've tried to stop asking "why" in Korea, but I couldn't help and inquired why this is. She replied she didn't know. Feeling sarcastic I continued: "so the limit is 5,000 in Canadian dollars. What about US dollars? Japanese Yen? British Pounds? Euros? Oh, what is it in Mexican Pesos? Chilean Pesos?"

After clearing up her confusion over what a "peso" was, she told me that the number is 5,000 in any foreign currency. Even currencies that are weak enough such that 5,000 units of it is very small, such as the Mexican peso. Frustrated, I took my card and walked out.

Yes, I could have done it through the teller, but the whole point of registering to wire money through the ATM was so that I wouldn't have to do it through a teller anymore. Why can't I send the equivalent to 6 million won in any currency? Why does it have to convert to less than 5,000 units of a foreign currency?
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Lekker



Joined: 09 Feb 2008
Location: Seoul

PostPosted: Tue Jun 24, 2008 8:17 pm    Post subject: Reply with quote

Bring in a basket full of lemons next time and tell her to suck on them.
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DaeguKid



Joined: 09 Dec 2006
Location: Daegu

PostPosted: Tue Jun 24, 2008 8:20 pm    Post subject: Reply with quote

PROVE IT!!! Wink

DK
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R-Seoul



Joined: 23 Aug 2006
Location: your place

PostPosted: Tue Jun 24, 2008 8:32 pm    Post subject: Reply with quote

This sounds like a very convenient and useful service from KB bank, I�m at a loss why you sarcastically complained to the teller.
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cdninkorea



Joined: 27 Jan 2006
Location: Seoul

PostPosted: Tue Jun 24, 2008 8:42 pm    Post subject: Reply with quote

R-Seoul wrote:
This sounds like a very convenient and useful service from KB bank, I�m at a loss why you sarcastically complained to the teller.

I wouldn't complain if it were a maximum of 6 million won. What I find idiotic is that it's 6 million own if and only if it converts to 5000 units or less of any foreign currency.

If they're going to have the latter limit, why bother having the first at all?
And why does the ATM screen only list the former limit?
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NightSky



Joined: 19 Apr 2005

PostPosted: Tue Jun 24, 2008 8:43 pm    Post subject: Reply with quote

cdninkorea wrote:
R-Seoul wrote:
This sounds like a very convenient and useful service from KB bank, I�m at a loss why you sarcastically complained to the teller.

I wouldn't complain if it were a maximum of 6 million won. What I find idiotic is that it's 6 million own if and only if it converts to 5000 units or less of any foreign currency.

If they're going to have the latter limit, why bother having the first at all?
And why does the ATM screen only list the former limit?


so what, it's not the teller's rule, why bitch at her about it?
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poet13



Joined: 22 Jan 2006
Location: Just over there....throwing lemons.

PostPosted: Tue Jun 24, 2008 8:53 pm    Post subject: Reply with quote

Sounds like a good new service. Cheap too. It also sounds like the teller didn't have a clue.
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Draz



Joined: 27 Jun 2007
Location: Land of Morning Clam

PostPosted: Tue Jun 24, 2008 9:04 pm    Post subject: Reply with quote

I happen to need to transfer exactly $5000 and use KB bank. Thanks for the heads up!

(Serious post.)
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Bibbitybop



Joined: 22 Feb 2006
Location: Seoul

PostPosted: Tue Jun 24, 2008 9:04 pm    Post subject: Reply with quote

But will KB bank give you a global ATM card without hassle?
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kermo



Joined: 01 Sep 2004
Location: Eating eggs, with a comb, out of a shoe.

PostPosted: Thu Jun 26, 2008 9:57 pm    Post subject: Reply with quote

Good question. Does this work with regular cards or do we need the coveted "global" cards?
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shifty



Joined: 21 Jun 2004

PostPosted: Thu Jun 26, 2008 10:06 pm    Post subject: Reply with quote

You didn't perhaps ask her 5000 in Zimbabwean dollars as an example?

Just checking.
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cdninkorea



Joined: 27 Jan 2006
Location: Seoul

PostPosted: Thu Jun 26, 2008 10:08 pm    Post subject: Reply with quote

I got an ATM card from Itaewon KB. I just went to the Yeoido branch and asked for an international one and was told the one I have is international. I asked him to check and he did.

I'm going to mail it to my parents to test it.
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