Korean Job Discussion Forums

[regicide]

A customer writes:

"I recently got two "UAF Fees" charged to me the day

before my pay check gets direct deposited. For anyone keeping track, as far as I can tell a "UAF" fee is something new and different from a "NSF" fee.

UAF is for Unavailable Funds, while NSF is for Insufficient Funds. Well,

let me explain what happened. I had $72 in my account on a Thursday. I

know my paycheck gets direct deposited at midnight on Thursday. It has for

six years now. Several times in the past I have used my debit card after

business hours on Thursday to overdraw my account, and every time my

paycheck was posted before any of those transactions were. Besides, this is

how it works according to Suntrust themselves. I can overdraw my account as

long as there is money deposited and posted while the transaction is still

pending. We all know that any transaction made as a credit card transaction

with your debit card takes a day or so to post at least. So, on Thursday at

6:30pm I used my debit card for a "credit" card transaction. The next thing

I know I'm hit with two "UAF" fees for a total of $64. Why two you ask.

Well, I wasn't actually charged for the transaction I made at 6:30pm, I was

charged for two other transactions that had indeed posted that Thursday,

which would have been covered except for the fact that Suntrust mysteriously

took out $64 in "UAF" fees that same day. That is, the Thursday on which I

made the transaction that would have overdrawn my account. The transaction

that overdrew my account didn't actually post until four days later. So, as

far as I can tell, they charged me fees for having a "pending" balance that

was in the red, even though everything posted in the black. I've never been

charged for having a "pending" balance in the red. Well, apparently now

they do this. It makes me wonder what would happen if you use your debit

card at a merchant that places a hold on your card for more than the

transaction ends up being for (i.e. gas station, hotel, restaurant). You

know, when you use your card at the gas station they place a hold on a

certain amount that's typically more than your final bill in order to ensure

that you don't start filling your tank up on a card with only three dollars

left on it. What if the final transaction amount is within your budget, but

the hold they placed puts you briefly in the red? Without the "UAF" fees I

was charged I would have never bounced anything. My collected balance

was always in the black. "