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ajuma
Joined: 18 Feb 2003
Location: Anywere but Seoul!!
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 Posted: Mon Jul 28, 2008 4:40 am Post subject: Web page videos not working |
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This question is from my Mom. When she tries to see a video that 's on a web page, she gets about 2 seconds worth, then it quits. I advised her to hit the "refresh" key. She had already done that. I'm going to have her go to a YouTube page to see if that works, but any suggestions as what might be causing the problem?
Thanks! |
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I_Am_The_Kiwi
Joined: 10 Jun 2008
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| Posted: Mon Jul 28, 2008 5:03 am Post subject: |
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need more details.....
system specs, browser , internet speed, kind of video she is watching... |
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ajuma
Joined: 18 Feb 2003
Location: Anywere but Seoul!!
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| Posted: Mon Jul 28, 2008 5:49 am Post subject: |
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Gotta wait on the brand...not sure, but it's only a year or so old. Browser IE, internet speed .... dial-up   Video: probably things on health-care sites, books, movies, AARP, that kind of stuff. |
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tfunk
Joined: 12 Aug 2006
Location: Dublin, Ireland
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| Posted: Mon Jul 28, 2008 5:52 am Post subject: Re: Web page videos not working |
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She's using dial-up? A video will probably take ages to load. Post a link to some of the videos she's trying to watch.
She might also want to update the flash player. |
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ajuma
Joined: 18 Feb 2003
Location: Anywere but Seoul!!
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| Posted: Mon Jul 28, 2008 4:40 pm Post subject: |
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Ok, here's all the info: The videos she wants to watch are usually from The Today Show or Good Morning America.
Her internet speed is 46.6 kbs (  ), she hasa Compaq Presario SR1810NS, 3000+ ADM, Sampron Processor, 512mb memory, 100gb HD and graphics: Intetrated ATI RADEM Xpress 200.
Hope this all helps!
Oh...btw, she CAN watch YouTube. |
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eamo
Joined: 08 Mar 2003
Location: Shepherd's Bush, 1964.
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| Posted: Mon Jul 28, 2008 5:16 pm Post subject: |
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| Do some websites need Java installed to view videos? I vaguely remember having to install Java to view video on some websites. |
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tfunk
Joined: 12 Aug 2006
Location: Dublin, Ireland
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| Posted: Tue Jul 29, 2008 1:00 am Post subject: |
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| Tell her that she needs to wait a long time before she can watch those videos as her internet connection speed isn't fast enough. |
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I_Am_The_Kiwi
Joined: 10 Jun 2008
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| Posted: Tue Jul 29, 2008 2:31 am Post subject: |
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waste of time trying to atch videos with internet that slow.....
also she will probably need java installed, which in it self can take AGES to download on that internet too...... |
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