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Shinhan Bank

 
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jadarite



Joined: 01 Sep 2007
Location: Andong, Yeongyang, Seoul, now Pyeongtaek

PostPosted: Thu Sep 11, 2008 8:44 pm    Post subject: Shinhan Bank Reply with quote

Does anyone have an account with them? If so, how do you feel about their services compared to KB, Woori, or Nonghyup?
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IncognitoHFX



Joined: 06 May 2007
Location: Yeongtong, Suwon

PostPosted: Thu Sep 11, 2008 8:58 pm    Post subject: Re: Shinhan Bank Reply with quote

jadarite wrote:
Does anyone have an account with them? If so, how do you feel about their services compared to KB, Woori, or Nonghyup?


Avoid them like the plague. They're terrible for overseas transfers, customer support (haven't met one employee in an Shinhan bank that speaks English), and I caught them sniffing around where they didn't belong in one instance.

Go to any of those other banks, but avoid Shithan. I hear a lot of good things about KB and Woori.
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Unposter



Joined: 04 Jun 2006

PostPosted: Thu Sep 11, 2008 9:05 pm    Post subject: Reply with quote

I have to use Shinhan because the place where I work deposits my paycheck there. In the 8 or so years, I've used Shinhan (Chohung before they became Shinhan), I have found their service to be less than desired.

If you end up using them, I hope your experience is better than mine.
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ccikulin



Joined: 23 Mar 2008
Location: Sunae-dong, Bundang

PostPosted: Thu Sep 11, 2008 9:14 pm    Post subject: Reply with quote

I have found the people at KB bank near my apt to be pretty pleasant. A couple of them speak English pretty well, and one of them gave me his card after making a bank transfer in case I ever have a problem and need someone there who speaks English. Heard a lot of crap about Shinhan too, but I can't confirm or deny any of it. KB is good though.
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MANDRL



Joined: 13 Oct 2006
Location: South Korea

PostPosted: Thu Sep 11, 2008 11:55 pm    Post subject: Reply with quote

I am sure it depends on which branch you go to. Last year I had a great experience with the teller who did my monthly wire transfer. I transfered money to my Bank of America account at around 11 am and the money was in my BofA account by about 11 pm that night. I never had a problem with them. However, like most things, I am sure Shinhan is hit and miss depending on where you are and who you deal with.
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Adventurer



Joined: 28 Jan 2006

PostPosted: Fri Sep 12, 2008 5:45 am    Post subject: Reply with quote

Shinhan is not the ideal bank for foreigners, I do my main stuff at KB, but at my branch the Shinhan people have been nice. I only have an account at Shinhan, because my work insisted that I open one which seems kind of authoritarian in my view.
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i



Joined: 10 Apr 2008
Location: Seoul

PostPosted: Fri Sep 12, 2008 5:48 am    Post subject: Reply with quote

My wife had an account at Kwang Ju bank, and asked for a debit card for me. Got one right there. Opened an account at Shinhan and asked for a debit card for me a couple months later. Wouldn't give me one because I was a foreigner. My wife technically is too as she is a US resident (can't have a Korean ID). Went on for 15 mins, but said I could open my own acct, but it would take 3 months to get a debit card. Went to Hanna Bank, and they set me up with a card mailed in a week.
Another example of the garbage you have to put up with here. I bet if I went to the Shinhan bank down the street, they'd give me a card right away. Just dealing with morons here. Everything is hit or miss.
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viipuri



Joined: 12 Jun 2007
Location: Seoul, Centre of it all

PostPosted: Fri Sep 12, 2008 6:57 am    Post subject: Reply with quote

...interesting, 'cos my local Shinhan branch actually offered me a debit card, and took them up on the offer...no credit card offered yet though...

,,,but what I cannot stand about the bank are the longest waits ever - like they only ever have two people at the desks at a time or something...it's like living in the 70s when waiting for some service or something...
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dinga271



Joined: 31 May 2006

PostPosted: Fri Sep 12, 2008 7:12 am    Post subject: Reply with quote

MANDRL wrote:
I am sure it depends on which branch you go to. Last year I had a great experience with the teller who did my monthly wire transfer. I transfered money to my Bank of America account at around 11 am and the money was in my BofA account by about 11 pm that night. I never had a problem with them. However, like most things, I am sure Shinhan is hit and miss depending on where you are and who you deal with.


I agree.

I've been in Korea for almost 3 years and have had polite, professional service in 2 different cities.

Wish my luck was better with the hagwons.
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beast



Joined: 28 Jan 2003

PostPosted: Fri Sep 12, 2008 7:48 am    Post subject: Reply with quote

They seem to have a strong anti foreigner policy when it comes to international cards. Guy at Shinhan told me it is illegal for a foreigner to have an international debit or credit card. So I showed him the ones I already have from hana and Nonghyup and he said that they are breaking the law. I said, can you call the Chosun Ilbo newspaper and quote that to them. He didn't want to talk to me after that.
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Adventurer



Joined: 28 Jan 2006

PostPosted: Fri Sep 12, 2008 10:34 pm    Post subject: Reply with quote

i wrote:
My wife had an account at Kwang Ju bank, and asked for a debit card for me. Got one right there. Opened an account at Shinhan and asked for a debit card for me a couple months later. Wouldn't give me one because I was a foreigner. My wife technically is too as she is a US resident (can't have a Korean ID). Went on for 15 mins, but said I could open my own acct, but it would take 3 months to get a debit card. Went to Hanna Bank, and they set me up with a card mailed in a week.
Another example of the garbage you have to put up with here. I bet if I went to the Shinhan bank down the street, they'd give me a card right away. Just dealing with morons here. Everything is hit or miss.


At the Shinhan I opened my account at in January 2007 I got my ATM card with no problem at all. However, my boss has connections with Shinhan Bank, but I am not sure if that's why I got my card right away. It could be a hit and miss thing.
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kprrok



Joined: 06 Apr 2004
Location: KC

PostPosted: Fri Sep 12, 2008 11:20 pm    Post subject: Reply with quote

I've been with Shinhan (Chohung) since Dec. 03 and never had a problem with them. They've never had the best English abilities, but I don't expect them to be able to speak English. They understand the lingo for what they do, and that's all they need.

Find a branch, check them out, and if they're cool, use that branch. If not, find a different one.
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