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broadband, officetel style

 
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smogdonkey



Joined: 19 Dec 2006

PostPosted: Sun Oct 12, 2008 6:23 pm    Post subject: broadband, officetel style Reply with quote

"connection is delayed.
it is a lot of inquiring call now
one moment please
please wait for a while.

the line is busy.
now is on another inquired call.
one moment please.
please wait for a while

the line is busy.
now is on anothe.."

I guess it gets the job done...

That's the hold message on KT Megapass. I'd also like to hear from some competitors before I sign up. Does anyone know how to navigate the phone menu at hanaro (106) to get to talk to a person and ask for English? I tried pressing 0 or 1, and it kept asking for my account number or something, so not sure how to get to an operator to ask for the English.

Or, any other suggestions? I'm tired of asking my girlfriend to do everything for me...
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Hootsmon



Joined: 22 Jan 2008

PostPosted: Sun Oct 12, 2008 7:48 pm    Post subject: Reply with quote

Ha ha! Someone I can help...

Hanaro has given me excellent service - they were able to give me a full 100Mb/s connection for about the same price as a 5Mb/s connection would have been from KT in my area.

They also have several operators who speak excellent English...so it's absolutely beyond me why they don't have an English option through the menu system. I had to ask a Korean to go through the menus and ask an English speaker to call me back.

However! Can save you the hassle - here's the direct number to the office where people speak English. I'm sure they can help you, if you're nice: 062 450 3174

I've called that number several times, asked in Korean if they speak English and the answer is always yes. Good luck!
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