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robyn1882
Joined: 19 May 2006
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Posted: Thu Oct 30, 2008 8:25 am Post subject: For all you Skype lovers |
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What is up with my Skype. I originally put 12,000 won on my account. It worked for one day, then my account was blocked. Since then my account was been working, then blocked every few days. The quailty of the calls has been good so, I thought I would subscribe for $5.95/month. Still, it works some days and other days it is blocked. I have emailed there tech support several times. What's next? Is there an alternative to Skype when making PC to landline calls?
Oh yeah, and I have confirmed with my credit card company that I am in Korea, the funds have already been take from my MC.
Last edited by robyn1882 on Thu Oct 30, 2008 8:28 am; edited 1 time in total |
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laogaiguk

Joined: 06 Dec 2005 Location: somewhere in Korea
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Posted: Thu Oct 30, 2008 8:28 am Post subject: Re: For all you Skype lovers |
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robyn1882 wrote: |
What is up with my Skype. I originally put 12,000 won on my account. It worked for one day, then my account was blocked. Since then my account was been working, then blocked every few days. The quailty of the calls has been good so, I thought I would subscribe for $5.95/month. Still, it works some days and other days it is blocked. I have email there tech support several times. What next? Is there an alternative to Skype when making PC to landline calls? |
If you are American or Canadian, look into "MagicJack".
For your problem though, how is your internet connection? |
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robyn1882
Joined: 19 May 2006
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Posted: Thu Oct 30, 2008 8:30 am Post subject: |
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Calling Canada...internet connection is excellent. I have read somewhere that if your IP addess registers from a different country then your CC, then they will have to verify, but went through that process two weeks ago. |
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red_devil

Joined: 30 Jun 2008 Location: Korea
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Posted: Thu Oct 30, 2008 8:39 am Post subject: |
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I paid with PayPal and US CC before. I'm amazed at how much talk time i get for just $10. Never had issues with dropped calls, can't say the same for my AT&T cell phone that i used to have.
I just love the fact i can call TOLL FREE calls for free from Skype. Yea, those long ass times you're stuck on hold from Customer Service don't cost you a penny. |
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teachergirltoo
Joined: 28 Oct 2006
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Posted: Thu Oct 30, 2008 1:09 pm Post subject: |
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Myself nor any of my friends or family have ever had the problem you are experiencing. Why not go to the SKYPE JOURNAL forum and see if anyone there has encountered it. |
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Captain Corea

Joined: 28 Feb 2005 Location: Seoul
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Posted: Thu Oct 30, 2008 2:29 pm Post subject: |
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Because of my mom passing this onth, I've had to call Canada nearl every day. I've had absolutely no problems this month calling Canada.
That being said, I was chatting with a bud in Seoul (20 mins away), and we had 6 drop calls in a row.
Maybe just luck of the draw? |
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mmarshalynne

Joined: 23 May 2008
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Posted: Thu Oct 30, 2008 11:23 pm Post subject: |
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I've found their customer support non-existent. After they came out with an updated program, I had problems. I uninstalled the program and then reinstalled it. That fixed my problem. You can log onto your account and see what programs you have paid for and the status of each. Try that if after reinstalling you continue to have problems. |
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marlow
Joined: 06 Feb 2005
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Posted: Fri Oct 31, 2008 12:48 am Post subject: |
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Has their video improved, BTW? How about voice quality?
I find Skype really lame compared with phone to phone. I was using it with high speed to high speed as well. This was a year ago. |
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kiteflyer
Joined: 27 Jan 2008
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Posted: Fri Oct 31, 2008 2:55 am Post subject: |
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Korea has an online telephony that is easy to use. It's called imTEL. Simply have one of your Korean buddies set it up for you. There is an English site for it. The only thing you cannot do is add minutes yourself, since it requires a Korean credit card. (unless you have your own Korean credit card). Get a friend to transfer minutes to your account and pay them for this.
I like imTEL in that it has a better and much easier to use answering machine. The Skype one sucks and almost never works. After you listen to the message, it's gone! (That is, if you're able to retrieve it!)
I don't know about Magic jack. If this is anything like VoiP, Korea has this too. VoiP through CJ internet is 2,000 won a month, plus pay per minute for the phone calls. It's still better than paying any other way to call mobiles and internationally, from a landline.
50 won per minute to America on VoiP. |
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mmarshalynne

Joined: 23 May 2008
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Posted: Fri Oct 31, 2008 3:40 am Post subject: |
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I probably average about 4 incoming calls per day. I have messages that were recorded months ago on InSkype number and they remain in my history for me to replay until I delete them. I find that except for the one difficulty, it has worked consistently and has worked well. |
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mmarshalynne

Joined: 23 May 2008
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Posted: Fri Oct 31, 2008 3:40 am Post subject: |
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I probably average about 4 incoming calls per day. I have messages that were recorded months ago on InSkype number and they remain in my history for me to replay until I delete them. I find that except for the one difficulty, it has worked consistently and has worked well. |
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robyn1882
Joined: 19 May 2006
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Posted: Fri Oct 31, 2008 3:51 am Post subject: |
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yeah, customer service is definetely crap! I emailed four times and didn't receive a response once. There is no support phone number to be found!! |
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blaseblasphemener
Joined: 01 Jun 2006 Location: There's a voice, keeps on calling me, down the road, that's where I'll always be
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Posted: Fri Oct 31, 2008 5:36 am Post subject: |
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Captain Corea wrote: |
Because of my mom passing this onth, I've had to call Canada nearl every day. I've had absolutely no problems this month calling Canada.
That being said, I was chatting with a bud in Seoul (20 mins away), and we had 6 drop calls in a row.
Maybe just luck of the draw? |
Sorry to hear about your mom CC, my condolences. |
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IamBabo
Joined: 16 Jun 2005
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Posted: Fri Oct 31, 2008 7:29 pm Post subject: Captain Corea |
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Hey CC,
I don't know you well, but I am sorry to hear about your mother. I lost mine too. Be well. |
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DrunkenMaster

Joined: 04 Feb 2008
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Posted: Sun Nov 02, 2008 5:06 am Post subject: |
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Sorry to hear it man |
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