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Shinhan Bank BS
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Konglishman



Joined: 14 Sep 2007
Location: Nanjing

PostPosted: Wed Feb 04, 2009 10:28 pm    Post subject: Shinhan Bank BS Reply with quote

Hello, everyone.

Thus, far, I have been in Korea for nearly 2 years now. I had decided that I was going to switch my bank account to Shinhan. So, I opened a Shinhan account last week.

Unfortunately, the bank would not give me a bank card. I was told that I must have the account open for 3 months before I can get a bank card. So, I was only given a bank book. Since you can use the bank book at many of the ATM machines, I decided not to argue about this.

Last weekend, I got around to testing out using the bank book with the ATM machine. I was able to deposit money into the account, but to my surprise, I could not take money out or even transfer money to another account.

So, I went back to the Shinhan bank at the beginning of this week to get them to correct the problem. I told the manager that I wanted to be able to withdraw money from the ATM. Then, I was told that it was not possible. Since I am a foreigner, I am not allowed to have those bank account privileges until after 3 months have passed. So, the only way for me to withdraw money is to go to bank counter during banking hours.

Needless to say, I was quite irritated by this. Nonetheless, I kept the anger out of my voice and tried to find a compromise. I explained that with my other bank account, I never had to wait 3 months. Surely, there must be some exception to this rule. I then asked if I could get around the problem by having a Korean friend cosign the account. I was told "no".

Later on, I talked to a friend of mine in Seoul who has a Shinhan account. He said that he never even had to wait to get a bank card.

I wonder if I were to simply go into a different Shinhan bank branch, a different outcome would occur. Unfortunately, my working hours prevent me from having the time to go to another bank branch.

Does anyone have any thoughts on how I might convince this Shinhan bank manager to give me regular access to my bank account?
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Ukon



Joined: 29 Jan 2008

PostPosted: Wed Feb 04, 2009 10:32 pm    Post subject: Reply with quote

Go to KEB bank...much better and easier for foreigners....

But yes, going to different branches will likely result in a different outcome....but screw shinhan and got to KEB.
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blaseblasphemener



Joined: 01 Jun 2006
Location: There's a voice, keeps on calling me, down the road, that's where I'll always be

PostPosted: Wed Feb 04, 2009 10:37 pm    Post subject: Reply with quote

I agree, try another bank. I bank at KB and haven't had any problems. You can do online transfers overseas for 7,000 won.
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aphase



Joined: 27 Apr 2006

PostPosted: Wed Feb 04, 2009 10:43 pm    Post subject: Reply with quote

wow, i never heard of that kind of rule before. I've opened something like 4 different bank accounts at different banks since I've been here and they always just gave the bank card right then after making the account.

I would say get another bank, that sounds like a really ridiculous rule.
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afsjesse



Joined: 23 Sep 2007
Location: Kickin' it in 'Kato town.

PostPosted: Wed Feb 04, 2009 11:14 pm    Post subject: Reply with quote

I used KEB my first year here in Korea and had no problems. Money transfers were easy, but costly. Around 18k. Not sure about online transfer. I now use Nonghyup because I'm in a rural area and there's no other option really. Good Luck!
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Binch Lover



Joined: 25 Jul 2005

PostPosted: Wed Feb 04, 2009 11:16 pm    Post subject: Reply with quote

Standard Chartered gave me an INTERNATIONAL ATM card right away last summer. I had to prove I was a public school teacher though.
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travelingfool



Joined: 10 Mar 2008
Location: Parents' basement

PostPosted: Wed Feb 04, 2009 11:18 pm    Post subject: Reply with quote

Shinhan bank is the worst. They told me that they couldn't issue me a domestic debit card because foreign customers commit crimes and fraud. A card with international access was also out of the question. I actually did get a card right away though it was only good at ATM's and had a 100,000 per day limit.
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jdog2050



Joined: 17 Dec 2006

PostPosted: Wed Feb 04, 2009 11:19 pm    Post subject: Re: Shinhan Bank BS Reply with quote

Konglishman wrote:
Hello, everyone.

Thus, far, I have been in Korea for nearly 2 years now. I had decided that I was going to switch my bank account to Shinhan. So, I opened a Shinhan account last week.

Unfortunately, the bank would not give me a bank card. I was told that I must have the account open for 3 months before I can get a bank card. So, I was only given a bank book. Since you can use the bank book at many of the ATM machines, I decided not to argue about this.

Last weekend, I got around to testing out using the bank book with the ATM machine. I was able to deposit money into the account, but to my surprise, I could not take money out or even transfer money to another account.

So, I went back to the Shinhan bank at the beginning of this week to get them to correct the problem. I told the manager that I wanted to be able to withdraw money from the ATM. Then, I was told that it was not possible. Since I am a foreigner, I am not allowed to have those bank account privileges until after 3 months have passed. So, the only way for me to withdraw money is to go to bank counter during banking hours.

Needless to say, I was quite irritated by this. Nonetheless, I kept the anger out of my voice and tried to find a compromise. I explained that with my other bank account, I never had to wait 3 months. Surely, there must be some exception to this rule. I then asked if I could get around the problem by having a Korean friend cosign the account. I was told "no".

Later on, I talked to a friend of mine in Seoul who has a Shinhan account. He said that he never even had to wait to get a bank card.

I wonder if I were to simply go into a different Shinhan bank branch, a different outcome would occur. Unfortunately, my working hours prevent me from having the time to go to another bank branch.

Does anyone have any thoughts on how I might convince this Shinhan bank manager to give me regular access to my bank account?


With Shinhan, do NOT hold your anger back, and do not compromise. Their agents can be some of the smarmiest fucks ever.

The best threat is to tell them that you'll write a letter of complaint to the international banking something or other...doesn't even have to be real.
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jdog2050



Joined: 17 Dec 2006

PostPosted: Wed Feb 04, 2009 11:22 pm    Post subject: Reply with quote

travelingfool wrote:
Shinhan bank is the worst. They told me that they couldn't issue me a domestic debit card because foreign customers commit crimes and fraud. A card with international access was also out of the question. I actually did get a card right away though it was only good at ATM's and had a 100,000 per day limit.


They tried to tell me that I couldn't open a safety deposit box because foreigners leave. Guess what bitches, if I open a deposit box I full well know that I should take what's in their before I do. Why would I leave it? [mod edit].
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jdog2050



Joined: 17 Dec 2006

PostPosted: Wed Feb 04, 2009 11:22 pm    Post subject: Reply with quote

Binch Lover wrote:
Standard Chartered gave me an INTERNATIONAL ATM card right away last summer. I had to prove I was a public school teacher though.


did it actually work outside of korea though?
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weatherman



Joined: 14 Jan 2003
Location: Korea

PostPosted: Wed Feb 04, 2009 11:28 pm    Post subject: Reply with quote