View previous topic :: View next topic |
Author |
Message |
JFuller317
Joined: 10 Oct 2008
|
Posted: Tue Apr 27, 2010 4:02 pm Post subject: WTF, KB Bank? |
|
|
So yesterday I arrange to leave school after my last class to head to the only bank around that does overseas remittances. I get to the bank around 3:40, and a kind female teller with basic English skills is able to help me.
Things seem to be going well, as we use a mix of English and Korean to communicate. I give her the 2.5 million won I want to send home along with a completed copy of the Overseas Remittance Form, and my ARC.
She smiles and types on her computer for awhile. Then she says she has to make a phone call. The phone call goes on for quite some time. Finally she hangs up and tells me that I can't send the money. I ask why. She says that since I'm sending more than $1000 US, I must have my passport. I tell her that I was told that all I needed was to give her the passport number. She says no, I need the actual passport.
My house is only one subway stop away, so I tell her that my passport is at my house, and that I have to go retrive it. At this point it's about 4:05 pm. She nods, and I dash out the door, leaving my big pile of money and my ARC on her desk.
I book it both ways, and manage to get back to the bank at 4:21 pm only to find... the huge metal shutter is closed, and the "bank" is now nothing more than an ATM booth. You wouldn't even know there was a bank there if you walked by it at night.
So what leaves me baffled is:
1) What kind of place closes not at 4:00, not at 4:30, but at 4:15 or 4:20?
2) Why would she let me leave all my stuff behind and go for the passport if she knew the place would be closed in 15 minutes?
3) WTF is the point of having an ARC if you need a passport to do something as simple as send money overseas?
4) How do work there and not know this? And how does it take 20 minutes to figure this out? If she had told me I needed my passport when I arrived there at 3:40, I could have made it home and back easily before the place closed.
What makes it even funnier is that the dollar/won rate dropped by 6 won today. This stupid crap just cost me $15 US, maybe more by the end of the day when I go back. I just know that there's no way they'll give me yesterday's rate. |
|
Back to top |
|
 |
Bloopity Bloop

Joined: 26 Apr 2009 Location: Seoul yo
|
Posted: Tue Apr 27, 2010 4:15 pm Post subject: |
|
|
I'm sorry this happened, but... why did you leave all your stuff there? |
|
Back to top |
|
 |
pjmancktelow
Joined: 07 Oct 2007 Location: Seoul
|
Posted: Tue Apr 27, 2010 4:20 pm Post subject: |
|
|
not a instant fix. but mate, just get yourself to a KEB one time, set up an account, set up internet banking and then never go into a branch again. if you live in seoul. the seoul foreigners center at city hall will set it up for you. of if you can get to itaewon, they all speak english, and have fantastic service. just change to KEB, look around this site and you'll see what people think. best bank i've ever dealt with. |
|
Back to top |
|
 |
T-dot

Joined: 16 May 2004 Location: bundang
|
Posted: Tue Apr 27, 2010 4:29 pm Post subject: |
|
|
All the banks vary depending on the branch.
OP, just use the ATM to send money overseas. |
|
Back to top |
|
 |
JFuller317
Joined: 10 Oct 2008
|
Posted: Tue Apr 27, 2010 4:59 pm Post subject: |
|
|
It's not a big deal. I just got a phone call from a worker at the bank. I had told the clerk what school I worked at, so I guess they called the school to get to me. I'm going back in today.
I do find it hilarious that a bank would close its doors at 4:15 or 4:20 though. |
|
Back to top |
|
 |
sesyeux
Joined: 20 Jul 2009 Location: king 'arrys
|
Posted: Tue Apr 27, 2010 5:21 pm Post subject: |
|
|
maybe they close at 4 but stayed open for you for a bit, got bored and shut |
|
Back to top |
|
 |
Pikkle
Joined: 17 Jun 2009
|
Posted: Tue Apr 27, 2010 5:37 pm Post subject: |
|
|
JFuller317 wrote: |
It's not a big deal. I just got a phone call from a worker at the bank. I had told the clerk what school I worked at, so I guess they called the school to get to me. I'm going back in today.
I do find it hilarious that a bank would close its doors at 4:15 or 4:20 though. |
Maybe they closed at 4 but were waiting for everybody to leave to shutter? I know at my bank it's still open after closing to process those who were in before. The ajeossi "guard" just stands at the door blocking anybody new from coming in. Plus, you did say here English wasn't up to par. Maybe she didn't realize you were going all the way home for your passport. Personally, I would have never left all my stuff behind anyway. Luckily they were honest and called your school and things can be worked out. |
|
Back to top |
|
 |
JFuller317
Joined: 10 Oct 2008
|
Posted: Tue Apr 27, 2010 6:21 pm Post subject: |
|
|
So... like, there's no chance that they'd try to rip me off, right? I mean, there are cameras everywhere in a bank, so there would be footage of everything that happened, right? No way they could just be like "2.5 million won, what 2.5 million won?" |
|
Back to top |
|
 |
HalfJapanese
Joined: 02 Feb 2010
|
Posted: Tue Apr 27, 2010 7:25 pm Post subject: |
|
|
^
Well, that could be a possibility. They (that teller) could take advantage of the fact that you are not fluent in the language, and deny your claim, which is why they told you to leave your money there. I don't know whether or not they have a protocol to handle un-deposited money. Their policy maybe to just pocket the money.
Do the supervisors/managers speak English?
It might be a good idea to bring a friend with you as an interpreter incase such things happen, not just to the teller, but to upper management. |
|
Back to top |
|
 |
uklathemock
Joined: 26 Dec 2009
|
Posted: Tue Apr 27, 2010 7:34 pm Post subject: |
|
|
Off topic, but whyTF do the banks here close at 4:00PM.
I have a regular job and there is no f-ing way I can get there until 6 or 7.
My bank back home closes at 6:00PM on weekdays and is open from 9AM-4PM on Saturdays. |
|
Back to top |
|
 |
Banana_Man
Joined: 01 Mar 2010 Location: Busan
|
Posted: Tue Apr 27, 2010 7:39 pm Post subject: |
|
|
Most people use internet banking or ATM's - the banks do not need to stay open past 4 - although my bank seems to close at 5.30 these days(was 4 last year). What annoys me if the post office closing at 4. |
|
Back to top |
|
 |
NYC_Gal

Joined: 08 Dec 2009
|
Posted: Tue Apr 27, 2010 7:46 pm Post subject: |
|
|
uklathemock wrote: |
Off topic, but whyTF do the banks here close at 4:00PM.
I have a regular job and there is no f-ing way I can get there until 6 or 7.
My bank back home closes at 6:00PM on weekdays and is open from 9AM-4PM on Saturdays. |
Because most people have wives or mothers to do their banking. I was told this by my coteacher.
Back home, my bank is open 7 days a week, and until 9:30pm Mon-Sat. Sundays only 9 or 10-1, but it's very convenient. |
|
Back to top |
|
 |
HalfJapanese
Joined: 02 Feb 2010
|
Posted: Tue Apr 27, 2010 7:59 pm Post subject: |
|
|
NYC_Gal wrote: |
Because most people have wives or mothers to do their banking. I was told this by my coteacher. |
There's the solution. Ask a co-worker if you can get their wife/mother to do your banking. |
|
Back to top |
|
 |
JFuller317
Joined: 10 Oct 2008
|
Posted: Tue Apr 27, 2010 8:32 pm Post subject: |
|
|
So you can send money overseas through an ATM? I've heard rumors of this, but I could never do it. I had KB bank last year, and I tried to do it then, but was unsucessful. Haven't tried it with NH bank yet, which is what I currently use. |
|
Back to top |
|
 |
jonpurdy
Joined: 08 Jan 2009 Location: Ulsan
|
Posted: Tue Apr 27, 2010 9:46 pm Post subject: |
|
|
Someone above just mentioned to get a KEB account. I agree completely. 8,000 won charge to send money home from them. And you can do it from internet banking (which now quasi-works on Macs!!). |
|
Back to top |
|
 |
|