Korean Job Discussion Forums

[fremchie]

So I just ordered something off of Gmarket with my foreign Visa. No problems, order confirmed shortly after. A couple hours later I get this e-mail, with the correct order number... wondering if anyone else was asked to do this. Is this a scam???





Dear Customer,
First of all, thank you for your purchase of �order no. �XXXXXXXXX� through G-market.

As for your on-line purchase, we'd like to inform you that delivery is not available at the moment as we cannot confirm if it is your card. We don't have any way to confirm it here as long as it's an undomesticated card, unfortunately.

On this reason, we kindly ask you to send us a photo of credit card(with last 4 digit hidden).
The name on credit card should be the same as the one on ID card.
And after checking necessary date for increasing payment ceiling on Gmarket, your email will be deleted right away.

We hope that we can handle this matter ASAP so that you can receive your order soonest .
please be reminded again that we cannot proceed with this order without the confirmation mentioned above.

If you have any questions, please let us know.

Thank you for your great cooperation.

Sincerely.




안녕하세요. Gmarket 안전거래 담당자 박신아입니다.

다름이 아니라 주문하신 장바구니 xxxxxxxxxx 번의 결제사실을 위하여 회원님께 연락 드렸으나 통화가 이루어지지 않아 부득이하게 메일로 연락 드립니다.

당사에서는 회원님의 안전한 거래를 위해 해외카드로 결제 시 실물확인을 통해 추가적인 인증을 거쳐 배송을 해드리고 있습니다. 이는 국내카드의 안심클릭 등과 같은 인증수단과는 다르기 때문에 해외에서 발행된 카드의 경우 자체적으로 실물 소지 여부를 확인하여 상품 배송을 해드리고 있습니다.

결제하신 해외 카드 사본을 팩스(팩스번호 입력/수정)로 전송해주시거나 해외 카드의 사진을 찍어 이 메일로 보내주시면 됩니다. 개인정보에 대해 우려되시면 카드번호 뒷자리 일부는 부분 삭제 처리하셔도 무관합니다.

실물확인이 지연될 경우, 해당 주문 건은 배송이 불가하여 취소 처리되오니 이 점 양지 바랍니다.
회원님의 협조 감사 드립니다. 빠른 시일 내에 회신 부탁 드리겠습니다.
오늘도 좋은 하루 되십시오. 감사합니다.

[highstreet]

not a scam

[steamed.rice]

Some merchants will not fill an order if the name doesn't match or if the shipping address is different from the billing address. Not sure if this will help with this transaction or with Korean merchants in general, but you can call your credit card company and register an alternate shipping address (your Korea address). Then, when the merchants call your card company, they can get an official address verification and you're good to go...

[orosee]

[tealeeds1]

i had something simialr about 2 years ago when was at home in uk... ordered some slipmats off a usa based website, transaction went through got my roder numnber and everytihg, then got a generic email requesting for a scanned image of my credit card with last 4 digits erased...

luckily, it was a small company and i emailed them asking what it was about, and i got a personal email back from a staff member. after exchanging a few emails expressing unease and so on, eventually i felt it was safe and proceeded to email them the required info.

transaction went through and i got my slipmats. but yeah - was real dubious at first, and now i know its standard procedure when ordering from abroad with a non-local card.