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The best all-in-one bank in Seoul

 
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homerpsu



Joined: 20 Oct 2011

PostPosted: Sat Oct 29, 2011 7:20 am    Post subject: The best all-in-one bank in Seoul Reply with quote

I know there's been several posts on banks, but I haven't found one that claims one bank stands out from the rest.

I'm moving to Seoul soon and wanted to pick a bank that allowed me to get all:
- Checking acct
- Savings acct
- Credit Card
- Imbedded T-money on one of these cards
- Maybe all of these accts linked to my CC card?

- I'm sure all banks allow autopay for my cellphone bill but if there is such a service it would be awsome.

At the moment I'm leaning towards KEB but only cause I recognize the name...

Anyone with any advice? Would really appreciate the response.
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ttompatz



Joined: 05 Sep 2005
Location: Kwangju, South Korea

PostPosted: Sat Oct 29, 2011 2:27 pm    Post subject: Re: The best all-in-one bank in Seoul Reply with quote

homerpsu wrote:
I know there's been several posts on banks, but I haven't found one that claims one bank stands out from the rest.

I'm moving to Seoul soon and wanted to pick a bank that allowed me to get all:
- Checking acct
- Savings acct
- Credit Card
- Imbedded T-money on one of these cards
- Maybe all of these accts linked to my CC card?

- I'm sure all banks allow autopay for my cellphone bill but if there is such a service it would be awsome.

At the moment I'm leaning towards KEB but only cause I recognize the name...

Anyone with any advice? Would really appreciate the response.


LOL.... must be an American.

Assuming you are on an E2 you won't likely get a C/C unless you are willing to front a substantial deposit (110%) to use as collateral for the card.

There are no "checking" accounts in Korea.

Yes, all banks allow you to set up auto-payment of your bills or better yet, set up internet banking to do it yourself from home or an ATM.

Services are NOT the same as home. (in many cases they can be better and are certainly cheaper).

.
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88Sparky



Joined: 02 Oct 2011

PostPosted: Sat Oct 29, 2011 6:15 pm    Post subject: Reply with quote

I like KEB (Korean Exchange Bank). Since you're going to be an English teacher, then you're probably not going to be able to visit a bank during their normal operating hours. Normal Korean bank hours are 9 AM to 4:30 PM.

The only disadvantage I can think of with KEB is that they have fewer branches. However, they have branches that are open on Sundays, which is very helpful for expat English teacher.

However, the advantages with them will easily outweigh that disadvantage. Their charges on foreign exchanges conversions are 2.5%, which are the best rates. They charge about 28,000 KRW (Korean Won) for wire-transfers, (which is about $28 USD.) You can have accounts in 20+ currencies. They can create a solution that is custom made to your needs. When you're in South Korea, then by law you can only choose one bank to send wire transfers and to convert currencies. The staff at KEB speaks English the best and are the most expat friendly.

If you are not near a KEB, then I would also open a second bank account with Woori Bank. They are a distant second to KEB. I know a lot of expats doing their banking with more than one bank. When you open your bank account(s) there, then you have to have your passport, your work visa, and your Korean Alien ID card. Now there are some banks who may give you a bank account with just your passport. However, if you have all three of those things, then they will give you an account without a hassle.
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Njord



Joined: 12 Jan 2006
Location: South Korea

PostPosted: Sat Oct 29, 2011 8:52 pm    Post subject: Reply with quote

I have accounts with KEB and KB, but I use KB for 90% of my banking. Advantages include English language internet banking, T-money credit card, and many convenient locations. I've never had any difficulty communicating with KB staff in English, although they sometimes have to call over the office "expert" to help translate.

I only send money abroad in large wire transfers and when I compared rates a couple years ago, the total cost was comparable.

I've heard many foreigners with a strong preference for KEB, but I'm not sure why. From what I've heard, Shinhan has better customer service, but I've been happy with KB for five years and haven't had any problems.

Really, all the large banks are about the same and will have the same basic services you need including credit cards. Just pick whatever is convenient for your location so you can visit on a lunch break and don't need to worry about weekend hours.
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ssuprnova



Joined: 17 Dec 2010
Location: Saigon

PostPosted: Sat Oct 29, 2011 9:39 pm    Post subject: Reply with quote

Any feedback on Citibank? There's a branch that just opened in my area and I'm thinking of jumping ship.
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jk3587



Joined: 02 Sep 2009

PostPosted: Sat Oct 29, 2011 11:04 pm    Post subject: Reply with quote

I have a citibank account here and in the USA. I use citibank global transfer to move money to america to pay my credit card bills and it costs 5000 won per transfer. Also, pretty much every 7-11 has ATMs that don't charge fees for citibank cards so you can pull money from there.
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nathanrutledge



Joined: 01 May 2008
Location: Marakesh

PostPosted: Sun Oct 30, 2011 5:20 pm    Post subject: Reply with quote

I'm going to disagree with ttompatz regarding the CC. I have a Woori V card (haha, I have my V card...) with a very high limit that I got with no trouble. Of course, it could be that I have been in Korea a while and my university uses Woori and the branch is on campus, but I have friends who have deposit-less cards as well from KEB and KB. Again, they have been here a few years, but they are all E-2 holders.

That said, it IS a pain in the butt to get a CC IF you don't speak Korean. The cards for foreigners ARE restrictive in terms of the benefits.

The other thing to know about CC's is that you cannot really ride a balance here. Most of the cards are set up to auto deduct from your account and will take the full balance. It's rare (from my experience, and that of my friends) to have a card where you can pay minimums and keep cash in the bank. If you have the cash, then they take it to pay off the balance. Which is good because it prevents you from paying interest. But it's bad because you can get sucked into a cycle of never having cash. Be careful.

As far as the other stuff, I'd go with Woori. I've used Nonghyup and KEB before, and I liked them, BUT:
1) Woori cards offer the best services. The T-Money option on the KEB card only lets you use 50k a month. Every other month or so, I'd find I'd gone over the limit and didn't have credit for a few days. You can recharge it manually, but that's not the point of having the automatic account, is it?
2) As much as KEB touts their English service, it's not that good. I got better English service as Nonghyup (the FARMERS bank) than I did at KEB, even going to their foreign service branch in Itaewon (which actually had the worst service!). For what you get at KEB, you can get the same at Woori.
3) Woori is government owned (for now) which means that with the bank failures and sales going on, it is probably the safest bet. Of course, all accounts are insured for up to 50 mil, but there are other perks. I find I usually get a better interest rate (if only by a fraction of a point) and there are generally more locations.
4) Internet banking - I definitely have to give the nod to KEB on that one. Excellent site (by Korean standards - damn, I hate Active X). Still, the other benefits outweigh the internet banking, IMO. Why? Because every job I've had I've been allowed to take 20 minutes to walk down the street to the bank to pay my bills/wire money/etc every time I needed to do it.

Honestly, my friends have been at every bank in Korea - Nonghyup, KEB, KB, Citibank, Hana, IBK, etc... and they all have their complaints/likes about them. As ttompatz said, you'll get different services, but they are usually cheaper and better so it really doesn't matter where you go.
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pkang0202



Joined: 09 Mar 2007

PostPosted: Sun Oct 30, 2011 9:21 pm    Post subject: Reply with quote

I've heard good things about the Shinhan Expat Banking.

https://www.facebook.com/ShinhanBank?sk=app_2309869772


The Shinhan Bank Global Center, located on the first floor of the Seoul Finance Center building in Gwanghwamun, opened last March with multilingual staff, financial consulting services and exclusive products for foreigners.
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Freakstar



Joined: 29 Jun 2007

PostPosted: Sun Oct 30, 2011 9:30 pm    Post subject: Re: The best all-in-one bank in Seoul Reply with quote

homerpsu wrote:
I know there's been several posts on banks, but I haven't found one that claims one bank stands out from the rest.


OP, based on the responses, I don't think you're going to get an answer. That is, not one bank clearly stands out from the rest. I bank with Woori and Citibank but that's because my company required me to when I first started working for them - I get paid through Woori but all my reimbursements for my business expenses get deposited into my Citibank account. I don't use Citibank for anything other than to collect the deposits. For everything else, I like Woori.
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Jake_Kim



Joined: 27 Aug 2005
Location: Seoul

PostPosted: Sun Oct 30, 2011 9:32 pm    Post subject: Reply with quote

nathanrutledge wrote:
It's rare (from my experience, and that of my friends) to have a card where you can pay minimums and keep cash in the bank. If you have the cash, then they take it to pay off the balance.


Rare it might be, but the service is there under the name of 리볼빙('revolving')결제 by most credit card companies, even though I'm not quite certain whether E-2 holders are allowed to opt in given the lack of individual credit track records.
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The Sherriff



Joined: 10 Jan 2010

PostPosted: Mon Oct 31, 2011 3:12 pm    Post subject: Reply with quote

88Sparky wrote:
I like KEB (Korean Exchange Bank). Since you're going to be an English teacher, then you're probably not going to be able to visit a bank during their normal operating hours. Normal Korean bank hours are 9 AM to 4:30 PM.

The only disadvantage I can think of with KEB is that they have fewer branches. However, they have branches that are open on Sundays, which is very helpful for expat English teacher.

However, the advantages with them will easily outweigh that disadvantage. Their charges on foreign exchanges conversions are 2.5%, which are the best rates. They charge about 28,000 KRW (Korean Won) for wire-transfers, (which is about $28 USD.) You can have accounts in 20+ currencies. They can create a solution that is custom made to your needs. When you're in South Korea, then by law you can only choose one bank to send wire transfers and to convert currencies. The staff at KEB speaks English the best and are the most expat friendly.

If you are not near a KEB, then I would also open a second bank account with Woori Bank. They are a distant second to KEB. I know a lot of expats doing their banking with more than one bank. When you open your bank account(s) there, then you have to have your passport, your work visa, and your Korean Alien ID card. Now there are some banks who may give you a bank account with just your passport. However, if you have all three of those things, then they will give you an account without a hassle.


Can you withdraw cash in any of those 20+ currencies in Korea? I saw that account on the KEB expat website, but I didn't understand how it worked, how can a single account can have 20 different types of currencies attached to it?

Like if I had CAD wired to myself in Korea, could I withdraw those CAD $ and have them exchanged for a better rate at an independent shop? 2.5% is okay, but there's got to be a independent currency exchange that can offer you better rates, which is worth it if you're exchanging a lot. I guess the same goes the other way and you're trying to wire home money.
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nathanrutledge



Joined: 01 May 2008
Location: Marakesh

PostPosted: Mon Oct 31, 2011 7:04 pm    Post subject: Reply with quote

The Sherriff wrote:
88Sparky wrote:
I like KEB (Korean Exchange Bank). Since you're going to be an English teacher, then you're probably not going to be able to visit a bank during their normal operating hours. Normal Korean bank hours are 9 AM to 4:30 PM.

The only disadvantage I can think of with KEB is that they have fewer branches. However, they have branches that are open on Sundays, which is very helpful for expat English teacher.

However, the advantages with them will easily outweigh that disadvantage. Their charges on foreign exchanges conversions are 2.5%, which are the best rates. They charge about 28,000 KRW (Korean Won) for wire-transfers, (which is about $28 USD.) You can have accounts in 20+ currencies. They can create a solution that is custom made to your needs. When you're in South Korea, then by law you can only choose one bank to send wire transfers and to convert currencies. The staff at KEB speaks English the best and are the most expat friendly.

If you are not near a KEB, then I would also open a second bank account with Woori Bank. They are a distant second to KEB. I know a lot of expats doing their banking with more than one bank. When you open your bank account(s) there, then you have to have your passport, your work visa, and your Korean Alien ID card. Now there are some banks who may give you a bank account with just your passport. However, if you have all three of those things, then they will give you an account without a hassle.


Can you withdraw cash in any of those 20+ currencies in Korea? I saw that account on the KEB expat website, but I didn't understand how it worked, how can a single account can have 20 different types of currencies attached to it?

Like if I had CAD wired to myself in Korea, could I withdraw those CAD $ and have them exchanged for a better rate at an independent shop? 2.5% is okay, but there's got to be a independent currency exchange that can offer you better rates, which is worth it if you're exchanging a lot. I guess the same goes the other way and you're trying to wire home money.


It's not a single account. You want a USD account and a CAD account and a GBP account, you can get them, but they are three separate accounts.

Yes, you can have the money wired over and deposited into your foreign currency account.
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nate1983



Joined: 30 Mar 2008

PostPosted: Mon Oct 31, 2011 7:19 pm    Post subject: Reply with quote

The Sherriff wrote:


Can you withdraw cash in any of those 20+ currencies in Korea? I saw that account on the KEB expat website, but I didn't understand how it worked, how can a single account can have 20 different types of currencies attached to it?

Like if I had CAD wired to myself in Korea, could I withdraw those CAD $ and have them exchanged for a better rate at an independent shop? 2.5% is okay, but there's got to be a independent currency exchange that can offer you better rates, which is worth it if you're exchanging a lot. I guess the same goes the other way and you're trying to wire home money.


I can't say for sure, but I'd guess that the system allows you to take your balance of, say, 20m KRW, and put 5m in EUR, 5m in USD, and 5m in JPY at the prevailing rates. Whenever you make a deposit/withdrawal in KRW, you could indicate the amount to be credited to/debited from that particular currency account. The advantage for you is you can hedge your currency exposure, and the bank makes a nice little profit on the spread every time you do a cross-currency transaction.

For your CAD example, I think you're very confused about what it means to wire money. When your bank "wires" CAD from Canada to Korea, the Canadian bank will generally have what's known as a "nostro account" with the Korean bank in Korea. The amount you requested will be netted at the end of the day with whomever else had CAD/KRW currency movements with those particular banks, and the Korean bank will do a spot transaction of CAD/KRW @ the market rate that day. The CAD is not physically being sent from Canada to you...and the Korean bank will not be handing you Canadian dollars. So no, you can't request 5000 CAD at a Korean bank and expect to get a wad of Canadian bills that you can take to Chulsoo's currency counter down the street. Similarly, you cannot show up at Shinhan with a bunch of Canadian bills and expect the same amount to appear in your Canadian account. If that were the case, how would the bank stay in business? You realize for every transaction, both banks have sales people, traders, middle office, back office, risk management, and expensive systems they have to pay for, right? Just deal with the 2.5% or whatever fee, although I've never had it be that high.
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