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A kinda cleanup on sidewalk bikes (again?)
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Steelrails



Joined: 12 Mar 2009
Location: Earth, Solar System

PostPosted: Wed Feb 15, 2012 7:29 am    Post subject: Reply with quote

Right, so how many of you have worked in food delivery? You laugh at my assertion that extended delivery times are harmful to business.

How many of you have worked in the industry?

And please, don't try to BS me. I'll be able to sniff out a BSer.

Because if you had worked in the industry you would know that corporate clients are some of your most prized clients.

And you'd know that they aren't forgiving about late orders. And you'd know how much those corporate clients bring in each week.

Seriously, how many of you have worked in food delivery as a driver AND a manager? It's not a joke. No, they customers aren't lackadaisical about deliver times.

I have a question- If you can be so uptight about "the law", is it reasonable to see that some ordinary Joe's might be uptight about delivery times and fresh food?

You joke about this, but if you ever worked in the industry, you would know.

Put it this way- Are your hagwon parents easy going about your students' test scores dropping by 10%?

Didn't think so.
But if you all ran businesses I'd assume you'd have such a blase attitude toward a loss of at a minimum 20% of your business.

I've suggested an efficient reasonable alternative that attempts to address all solutions. I've pointed out the logistical flaws in "Strict enforcement". I've detailed through mathematics how there is a significant effect on delivery times through a strict enforcement policy. I've shown how there are corporate policies and physical considerations concerning the delivery of foods such as pizza and fried chicken.

All you guys have basically said is "Steelrails, you're so full of it. You're examples are ridiculous" Show me some math and some understanding of the industry rather than "Scooter- Noisy and annoying"

Please, show me franchise delivery policy that says delivery times above 45 minutes are acceptable. Please, show my how food such as pizza and chicken doesn't diminish in quality past 45 minutes after being pulled from the oven and sitting in a cardboard box.

So instead of attacking me, please show some insight into the industry. Use some math. Good math. Show me some corporate policies.

Oh that's right. You can't dance around 45 -1Hr pizza being 45minute-1hour pizza. It's lukewarm and congealed. And guess what? People don't want to pay for lukewarm congealed delivery pizza.

As for those who think I'm being hyperbolic about the calamity facing noodle store owners, I offer the following sic et non-

True or false, there are food establishments in Seoul that cater primarily to delivery customers

True or false- Food quality is significantly affected by the amount of time it is left to stand after it has been cooked

True or false- customers are highly sensitive to food delivery times

True or false- It is corporate policy of food delivery franchises to monitor delivery times and promote fast deliver times.

True or false- franchises are often subject to corporate customer service standards

True or false- A strict delivery policy would result in significantly reduced delivery times

True or false- corporate orders represent a significant portion of food delivery income

True or false- corporate customers are highly sensitive to timely delivery

True or false- Corporate customers can be the margin between profitability and zero gain or even loss

True or false- Business which are not profitable or lose money run are likely to close down

True or false- Business owners which lose their business as a direct result of an ordinance are likely to become agitated and politically active due to that ordinance

True or false- Operating and opening a business represents a significant financial investment

True or false- Unfortunate financial results in that business could cause disastrous financial results for the people operating that business, particularly if it was caused by a sudden change in ordinances.

And here is the rub-

10 people dead out of 20 million as a result of some action is sufficient reason to engage in legislative action banning that practice. Be careful.

But yeah, I'm full of exaggeration and hysteria, not logic and experience in the industry.


But you're right. After all your kind of logic worked great with Prohibition. It saves lives. All you need is strict enforcement.
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PatrickGHBusan



Joined: 24 Jun 2008
Location: Busan (1997-2008) Canada 2008 -

PostPosted: Wed Feb 15, 2012 10:02 am    Post subject: Reply with quote

SR's reply is long, painful to read but on many levels accurate. In the long marathon that is the reading of his response, a few solid points are made, namely how some people on here are talking out of their buttholes when it comes to food delivery.

I can cite one tiny example. The Hakwon I worked for in Busan years ago had roughly 25 teachers on staff (Korean and Foreign) + admin staff so about 35 people. Every week they ordered food for the entire staff for lunch. They tended to order from 2 places, alternating between the two.

The noddle place was chosen more often as they offered soups as well.

The order was placed and expected to be warm when it got there. Thats a big damn order for a restaurant. Well that particular place was late twice and the school took its business elsewhere. How late were they? 10 minutes off the usual 30 min delivery time. End of story for that place.

Now I worked in restaurants for 10 years to pay for my undergrad. It was a good paying job and the place I worked at did deliver. It was highly competitive and delivery time was a critical issue. So it cannot be ignored or brushed aside! Heck people who order food want their food to arrive FAST and to be HOT. In Korea, scooters carry the bulk of delivery food as they are faster than cars due to traffic.

Just sayin....
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diver



Joined: 16 Jun 2003

PostPosted: Wed Feb 15, 2012 5:05 pm    Post subject: Reply with quote

True or False: Steelrails is the master of the slippery slope fallacy?
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Captain Corea



Joined: 28 Feb 2005
Location: Seoul

PostPosted: Wed Feb 15, 2012 6:08 pm    Post subject: Reply with quote

So now you're calling me a liar, SR? Well, I have worked for food delivery companies both here and back home....something you're not able to say.

And so far, I'm the only one that has posted up any evidence of delivery times in Korea. And how them being delayed did not cause those companies to go out of business.

Your logic is flawed because you have tunnel vision. Here's where you're wrong in your assertions..

-not all delivery places/services are food based
-drivers do not drive on the sidewalk only because of traffic congestion
-45 minutes is not THE ABSOLUTE STANDARD in delivery
-a limitation in range does not equal a business going under...nor necessarily a shrunken client base
-enforcing existing laws does not need to be taken to every asinine extreme
-politicians are not impeached/removed from office every time they take an initiative that may not sit well with some
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Koharski
Mod Team
Mod Team


Joined: 20 Jul 2009

PostPosted: Wed Feb 15, 2012 7:02 pm    Post subject: Reply with quote

Enough. This thread is not about your experiences in the food service business.

And the personal insults end or the thread will be pulled for review by the Mod Team.

Koharski
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Adam Carolla



Joined: 26 Feb 2010

PostPosted: Wed Feb 15, 2012 10:08 pm    Post subject: Reply with quote

Steelrails wrote:
Right, so how many of you have worked in food delivery? You laugh at my assertion that extended delivery times are harmful to business.


And this is where you fail at life.

If delivery times increase ACROSS THE BOARD as they would due to the ordinance in question, then what would most likely happen is:

A) the "corporate customer" that you claim is such a vital part of the food delivery industry will stop ordering food from EVERY DELIVERY RESTAURANT EQUALLY, or

B) will become accustomed to the 3 minute longer delivery time due to drivers no longer riding on sidewalks. (Oh dear god, the horror! 3 more minutes!!!!1111!!!)

Let's face facts, your hyperbolic vitriol is simply inaccurate. Delivery restaurants in Korea already have a very well-defined area that they service. I have yet, in the 8 years I lived in Korea, found a place that would deliver food to my apartment if it was more than a 10 minute walk away. And suddenly, if delivery drivers are not allowed to drive on the sidewalk, that 10 minute walk becomes a 45-minute to 1-hour scooter ride? Get real.
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Steelrails



Joined: 12 Mar 2009
Location: Earth, Solar System

PostPosted: Thu Feb 16, 2012 12:40 am    Post subject: Reply with quote

Adam, all restaurants are not located equally. There isn't a perfectly even distribution of restaurants in Seoul and the streets aren't organized in some sort of mathematical grid.

The rising tide will affect different restaurants in a different manner. They will not be equally affected.

And as for it only being 3 minutes, I showed, mathematically, how deliver times would be affected.

Let's assume that it takes a scooter 1-2 minutes to go 1 block in heavy traffic by using the sidewalk. Now let's assume it takes a car 5 minutes to go 1 block in heavy traffic. I think we can agree that this would be the amount of time it takes to go a block in heavy Seoul traffic.

Now let's assume that 45 minutes or less is a target delivery time and that after 45 minutes customers start to complain. I believe this is a reasonable conclusion given Korean eating habits, observed behavior eating in restaurants, and observed behavior when ordering delivery. I also base this on the effects of time on food such as pizza and chicken after it has been pulled from the oven.

You could cover around 20 blocks by driving on the sidewalk. You could cover less than half that driving on the street.

Now, it's not "just 3 minutes". Mathematics has shown that it's significantly more.

Quote:
I have yet, in the 8 years I lived in Korea, found a place that would deliver food to my apartment if it was more than a 10 minute walk away. And suddenly, if delivery drivers are not allowed to drive on the sidewalk, that 10 minute walk becomes a 45-minute to 1-hour scooter ride? Get real.


Do you think they might have a different policy if you were calling up with a $500 order every week to some office?

Sorry, there's more to food delivery customers than NETs ordering a large pizza.

Quote:
-not all delivery places/services are food based
-drivers do not drive on the sidewalk only because of traffic congestion


Never said so.

Quote:
-45 minutes is not THE ABSOLUTE STANDARD in delivery


No, but it's a frequent corporate guideline.

Quote:
a limitation in range does not equal a business going under...nor necessarily a shrunken client base


But it is conceivable. In fact, it is probable.

Quote:
enforcing existing laws does not need to be taken to every asinine extreme


I agree, let Mr. Pizza guy cut through as long as he doesn't drive like Evol Knievel.

Quote:
politicians are not impeached/removed from office every time they take an initiative that may not sit well with some


But sometimes they are.

And if your proposal had the effect of causing 2-500 stores at a minimum to close around Seoul, thereby affecting 10s of thousands of people (remember, Koreans have extended families) as well as the secondary economic effects of such an action, then yes, you might see some pretty angry people and a political opponent using that issue to pummel you in an election.

And laws don't always work they way they are intended to.

For these reasons I really don't see the overall benefit to quality of life by having a strict ban on scooters on sidewalks. By all means pull over people going 25. By all means if you hit someone, have stiff penalties.

But considering the annoyance of scooters is exaggerated in heads (as I said, it requires the same physical action to dodge a scooter as it does to dodge a jogger- rotating your body 90 degrees), it seems that the potential calamity this would cause to families does not outweigh the benefits.

Save 10 lives by destroying the livelihood of 1000 and the well being of 10,000? Not a bargain in my books. Depriving a family of independent business ownership and driving them into financial ruin is no simple matter and one should not be so flippant about risking a family's livelihood over something that irks them because its not that way back home.
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Captain Corea



Joined: 28 Feb 2005
Location: Seoul

PostPosted: Thu Feb 16, 2012 4:33 am    Post subject: Reply with quote

Quote:
Quote:
-not all delivery places/services are food based
-drivers do not drive on the sidewalk only because of traffic congestion


Never said so.


Good. Then we're in agreement that the delivery people A) are not all food based, and B) Don't always use the sidewalk because of traffic congestion.



Quote:
Quote:
-45 minutes is not THE ABSOLUTE STANDARD in delivery


No, but it's a frequent corporate guideline.


Show us. I've posted here about a 30 minute guideline that went poof. But you've posted... your thoughts. By all means, show us the policies of Korean restaurants and their delivery targets. A nice spread of various types of food and areas would be helpful as well.

I know that I ordered Kyochon Chicken the other day and asked how long it'd take. They told me about an hour. I got the food in around an hour.

Where's the loss in business?


Quote:
a limitation in range does not equal a business going under...nor necessarily a shrunken client base


But it is conceivable. In fact, it is probable.


Conceivable, yes. Probable? Not as far as I can see. Do ALL restaurants have the ability to deliver in ALL areas right now? No. They have limitations. Some are logistics, others due to franchise agreements. And others due to business choices.

You've yet to prove that limiting a delivery person's ability to drive on the sidewalk would dramatically change those factors and damage those businesses.

Quote:
enforcing existing laws does not need to be taken to every asinine extreme


I agree, let Mr. Pizza guy cut through as long as he doesn't drive like Evol Knievel.



Where do you work right now? What area?

I work in Gangnam. Today alone I witnessed over a dozen motorcycles and scooters on the sidewalk. I paid particular attention to them today because of this forum discussion.

How many were delivering visible food? 2 out of 12+
How many were going slower than the pedestrians around them? None.
How many of them simply drove off the road and parked at a close building? 3
How many of them continued driving down the sidewalk even when traffic wasn't bad? All of them.

This was in the afternoon. There were no traffic jams. No massive back up of cars and trucks. There were red lights, yellow lights, and green lights. Just like every other day on the road. But nothing that would have forced these guys onto the sidewalk. And in fact, it sometimes seemed slower going for them to drive on the sidewalk at times.

But they still did.

Why? You'd have to ask them. But I'm guessing a lot of it has to do with habit.

I looked at how they would drive onto the sidewalk at the intersection. Drive down the length of the sidewalk. Park in front of a building, and then bring their package inside. Sometimes, if they were fast, I'd see them come out again and drive off down the sidewalk.

And again, I had to wonder... why not just make delivery stalls for them to park in?


Quote:
Quote:
politicians are not impeached/removed from office every time they take an initiative that may not sit well with some


But sometimes they are.


Wow, ya got me there!

Quote:
And if your proposal had the effect of causing 2-500 stores at a minimum to close around Seoul,


You're pulling this number out of your rear - as you have with most of the numbers you've trumpeted here.

Quote:
Save 10 lives by destroying the livelihood of 1000 and the well being of 10,000? Not a bargain in my books.


Your math and my math are not the same.

I think you're making up numbers... and I've yet to see you prove ANY of them. Where's your proof that thousands of livelihoods will be DESTROYED???
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PatrickGHBusan



Joined: 24 Jun 2008
Location: Busan (1997-2008) Canada 2008 -

PostPosted: Thu Feb 16, 2012 5:11 am    Post subject: Reply with quote

I think you two (SR and Captain) should take this to pm....seriously guys you are debating the inner workings of food delivery and scooters on sidewalks!!!

Take a step back, consider this for a second and try not to laugh. Wink
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Captain Corea



Joined: 28 Feb 2005
Location: Seoul

PostPosted: Thu Feb 16, 2012 5:25 am    Post subject: Reply with quote

Let me be clear - I could give a toss about the inner workings of food delivery. I did not bring it up, and I have little interest in discussing it here.

I posted the OP about the police enforcing the law and my support of it. I don't think motorcycles need to drive on sidewalks (especially in the manner in which i see them do most days), I fear for my and my family's safety, and I think there are other solutions for this.


Last edited by Captain Corea on Thu Feb 16, 2012 5:31 am; edited 1 time in total
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diver



Joined: 16 Jun 2003

PostPosted: Thu Feb 16, 2012 5:27 am    Post subject: Reply with quote

PatrickGHBusan wrote:
I think you two (SR and Captain) should take this to pm....seriously guys you are debating the inner workings of food delivery and scooters on sidewalks!!!

Take a step back, consider this for a second and try not to laugh. Wink


If they take it to PM we'll have nothing to read.
If there's nothing to read, Dave's will go out of business.
If Dave's goes out of business, no one will be able to find jobs in Korea.
All the hakwons will go out of business.
Everyone will starve.
Then die.
So, scooters should be allowed on the sidewalks.

Smile
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Captain Corea



Joined: 28 Feb 2005
Location: Seoul

PostPosted: Thu Feb 16, 2012 5:30 am    Post subject: Reply with quote

You forgot to add the math.
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PatrickGHBusan



Joined: 24 Jun 2008
Location: Busan (1997-2008) Canada 2008 -

PostPosted: Thu Feb 16, 2012 9:59 am    Post subject: Reply with quote

diver wrote:
PatrickGHBusan wrote:
I think you two (SR and Captain) should take this to pm....seriously guys you are debating the inner workings of food delivery and scooters on sidewalks!!!

Take a step back, consider this for a second and try not to laugh. Wink


If they take it to PM we'll have nothing to read.
If there's nothing to read, Dave's will go out of business.
If Dave's goes out of business, no one will be able to find jobs in Korea.
All the hakwons will go out of business.
Everyone will starve.
Then die.
So, scooters should be allowed on the sidewalks.

Smile


Damn you sir, your logic is flawless. Laughing
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diver



Joined: 16 Jun 2003

PostPosted: Thu Feb 16, 2012 3:15 pm    Post subject: Reply with quote

PatrickGHBusan wrote:
diver wrote:
PatrickGHBusan wrote:
I think you two (SR and Captain) should take this to pm....seriously guys you are debating the inner workings of food delivery and scooters on sidewalks!!!

Take a step back, consider this for a second and try not to laugh. Wink


If they take it to PM we'll have nothing to read.
If there's nothing to read, Dave's will go out of business.
If Dave's goes out of business, no one will be able to find jobs in Korea.
All the hakwons will go out of business.
Everyone will starve.
Then die.
So, scooters should be allowed on the sidewalks.

Smile


Damn you sir, your logic is flawless. Laughing


Well, I didn't know that you could just make stuff up. Once I realized that, everything else just kind of fell into place Smile
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Steelrails



Joined: 12 Mar 2009
Location: Earth, Solar System

PostPosted: Thu Feb 16, 2012 4:26 pm    Post subject: Reply with quote

Quote:
Show us. I've posted here about a 30 minute guideline that went poof. But you've posted... your thoughts. By all means, show us the policies of Korean restaurants and their delivery targets. A nice spread of various types of food and areas would be helpful as well.

I know that I ordered Kyochon Chicken the other day and asked how long it'd take. They told me about an hour. I got the food in around an hour.

Where's the loss in business?


1st off, the Domino's pizza thing was a promotion, and even though that has been rescinded it certainly hasn't been replaced with "the slower, the better".

Well many Korean restaurants have a "whatever the owner decides" policy, but I'd suspect in the case of franchises, especially those with corporate monitored POS systems, that they do have delivery time guidelines.

Are you suggesting that they don't?

But even stores without a formal policy understand that the quicker, the better. If nothing else to keep labor costs down and not having to hire another driver.

Unless somehow you believe they operate under a "slower is better" policy.

As for your chicken order, there is a difference between an hour long delivery when the food comes out 45 minutes after you've ordered and spends the last 15 in transit vs. one that comes out 15 minutes after you've ordered and spends 45 minutes in transit. With more rigorously enforced traffic restrictions, the extra time would be on the delivery end, not in the in-store end. Apples and Oranges.

Look, you can say I don't have a link to back up what I'm saying and you'd be right, but I think common sense and people's eating patterns suggests that the idea of "the quicker, the better" in food delivery is not some out of left field concept in Korea.

Quote:
You've yet to prove that limiting a delivery person's ability to drive on the sidewalk would dramatically change those factors and damage those businesses.


Again, as I said, take the time it takes to go one block by car in heavy traffic vs. driving at a reasonable speed on a scooter. Compare the difference. You can then conclude how much time would be added and get a good sense of a delivery area and where you could no longer delivery to.

I mean, that seems like a pretty reasonable way to calculate, that right? At some point you have to make projections and educated guesses, right? Or do you just make decisions based on your beliefs first without looking at the potential effects and trying to calculate things?

Quote:
I work in Gangnam. Today alone I witnessed over a dozen motorcycles and scooters on the sidewalk. I paid particular attention to them today because of this forum discussion.

How many were delivering visible food? 2 out of 12+


So, may I ask at what time you were working? I think that might affect the number of scooters you see. People aren't exactly ordering delivery left and right at 9-11 and 2-5. And you might have missed them during lunch because you were eating lunch. Unless you spent your lunch staring out and counting scooters...

And we all know a single day and a single point of view does not make your case.

Quote:
This was in the afternoon. There were no traffic jams. No massive back up of cars and trucks. There were red lights, yellow lights, and green lights. Just like every other day on the road. But nothing that would have forced these guys onto the sidewalk. And in fact, it sometimes seemed slower going for them to drive on the sidewalk at times.

But they still did. Why? You'd have to ask them. But I'm guessing a lot of it has to do with habit.


Safety. All it takes hearing "SCREEEEEECCCHHHHH" behind you and turning around and seeing a Bongo an inch from your bumper to make you say "laws be darned, I'd rather risk a ticket than be scrapings off someones front grille".

I've never driven a scooter or motorcycle in my life and I can totally see that based on what I've observed and heard.

Quote:
Wow, ya got me there!


And I'd like to add that politicians who enforce government ordinance policies based on pet peeves tend not to be popular. You have to do things in response to public outcry, or else you just look like some sort of petty municipal dictator.

Quote:
You're pulling this number out of your rear - as you have with most of the numbers you've trumpeted here.


Okay, the store number is a little pulled out, but I had to think that in a city as large as Seoul if you were to significantly impact the delivery business of stores, you'd probably see a couple hundred stores close down.

Again, is it really worth their livelihood for your crusade?

Quote:
I think you're making up numbers... and I've yet to see you prove ANY of them. Where's your proof that thousands of livelihoods will be DESTROYED???


There is no proof until it happens. At this point all we can do is make projections.

Based on my model of delivery times, the way certain foods behave when sitting for a long time, the fact there are significant numbers of "delivery-centered" restaurants in Seoul, the probable effects of going out of business on a family's livelihood, the extended nature of many Korean households, and the fact that people losing their jobs has a ripple effect, yes I see it.

There are 3 basic parts to this 1)That strict enforcement would lead to reduced business, which is debatable. 2)That the reduced business would cause some stores to go out of business, which is less debatable and 3)That a significant number of stores going out of business would have a ripple effect leading to 10s of thousands of people and their livelihoods and standard of living.

You see it in towns where a factory closes and the ripple effect it has on the economy. Those workers don't exist in a vacuum.

Is this policy really the best course? Is it worth risking all of that? Is the scooter problem THAT inconvenient?

As I said, what is the difference in physical motion necessary to dodge a scooter vs. dodging a jogger?
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