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jvalmer



Joined: 06 Jun 2003

PostPosted: Sat Feb 16, 2013 6:30 am    Post subject: Reply with quote

rayne wrote:
chungbukdo wrote:
Normally when you do a 2 year contract in Korea with KT, can you put your accounts on "hold" for vacation for three months? This is something that North American phone companies do, but I imagine a three month vacation is unheard of to most Koreans.

?????????????? Which North American company does this??? I asked my phone company to hold my account for 4 months for a semester abroad before and they said they don't do that. They said that they could however, temporarily downgrade my plan to the least expensive for 4 months and then go back. But that's only because my plan didn't come with a penalty for downgrading but if I had had any other plan, it would not have be able to happen.
Did a google search after that and no info about that sort of thing. This was back in 2010, has things changed? I find North American phone companies very greedy (so many stories about crazy roaming charges, bills going up to thousands of dollars due to phone companies purposely misleading/not informing customers of certain things, etc.) compared to others.
Oh, maybe you mean temporarily suspending your account? But that's not really the same as "holding" it... it'll be like cancelling your account and signing up again. If there's actually a company that let's you freeze your account with no consequence then I'd really like to know... it'll be good to see companies evolving to fit their customer's needs now.

Why would it be unheard of to most Koreans?

I would think the opposite since Korean men have to go to the army I would think it's common for them have their account "held" for 2-ish years. But I do not know if this is possible in Korea.

But if it is possible in North America, as you say, why would it be unheard of to most Koreans?

Would love to know too. I was with the big Canadian mobile company based in the west and they didn't have anyway to 'hold' my account for a period of time.
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chungbukdo



Joined: 22 Aug 2010

PostPosted: Sat Feb 16, 2013 8:25 pm    Post subject: Reply with quote

rayne wrote:
chungbukdo wrote:
Normally when you do a 2 year contract in Korea with KT, can you put your accounts on "hold" for vacation for three months? This is something that North American phone companies do, but I imagine a three month vacation is unheard of to most Koreans.


?????????????? Which North American company does this??? I asked my phone company to hold my account for 4 months for a semester abroad before and they said they don't do that. They said that they could however, temporarily downgrade my plan to the least expensive for 4 months and then go back. But that's only because my plan didn't come with a penalty for downgrading but if I had had any other plan, it would not have be able to happen.
Did a google search after that and no info about that sort of thing. This was back in 2010, has things changed? I find North American phone companies very greedy (so many stories about crazy roaming charges, bills going up to thousands of dollars due to phone companies purposely misleading/not informing customers of certain things, etc.) compared to others.
Oh, maybe you mean temporarily suspending your account? But that's not really the same as "holding" it... it'll be like cancelling your account and signing up again. If there's actually a company that let's you freeze your account with no consequence then I'd really like to know... it'll be good to see companies evolving to fit their customer's needs now.

Why would it be unheard of to most Koreans?

I would think the opposite since Korean men have to go to the army I would think it's common for them have their account "held" for 2-ish years. But I do not know if this is possible in

But if it is possible in North America, as you say, why would it be unheard of to most Koreans?


Sorry for quoting your whole stupid post but I'm on a tablet.

1. I've done this when I went to Thailand from Canada. I had to put it on travel/hold so I still paid about 5$ per month. My gym also did this.

2. I used to work for T-Mobile in the US and they had a hold option for up to three months I believe. Speak to the cancelations departments, they will know about it. You have to speak to someone who knows something at the company.

3. It would be unheard of to most Koreans because they vacation for a week, generally.

4. You cancel your service, not put it on hold for 2.5 to 3 years for military service. 2.5 years is not a vacation. I can't believe you are that out of touch.
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rayne



Joined: 05 Aug 2009

PostPosted: Sat Feb 16, 2013 10:10 pm    Post subject: Reply with quote

chungbukdo wrote:
rayne wrote:
chungbukdo wrote:
Normally when you do a 2 year contract in Korea with KT, can you put your accounts on "hold" for vacation for three months? This is something that North American phone companies do, but I imagine a three month vacation is unheard of to most Koreans.


?????????????? Which North American company does this??? I asked my phone company to hold my account for 4 months for a semester abroad before and they said they don't do that. They said that they could however, temporarily downgrade my plan to the least expensive for 4 months and then go back. But that's only because my plan didn't come with a penalty for downgrading but if I had had any other plan, it would not have be able to happen.
Did a google search after that and no info about that sort of thing. This was back in 2010, has things changed? I find North American phone companies very greedy (so many stories about crazy roaming charges, bills going up to thousands of dollars due to phone companies purposely misleading/not informing customers of certain things, etc.) compared to others.
Oh, maybe you mean temporarily suspending your account? But that's not really the same as "holding" it... it'll be like cancelling your account and signing up again. If there's actually a company that let's you freeze your account with no consequence then I'd really like to know... it'll be good to see companies evolving to fit their customer's needs now.

Why would it be unheard of to most Koreans?

I would think the opposite since Korean men have to go to the army I would think it's common for them have their account "held" for 2-ish years. But I do not know if this is possible in

But if it is possible in North America, as you say, why would it be unheard of to most Koreans?


Sorry for quoting your whole stupid post but I'm on a tablet.

1. I've done this when I went to Thailand from Canada. I had to put it on travel/hold so I still paid about 5$ per month. My gym also did this.

2. I used to work for T-Mobile in the US and they had a hold option for up to three months I believe. Speak to the cancelations departments, they will know about it. You have to speak to someone who knows something at the company.

3. It would be unheard of to most Koreans because they vacation for a week, generally.

4. You cancel your service, not put it on hold for 2.5 to 3 years for military service. 2.5 years is not a vacation. I can't believe you are that out of touch.


Jeeze, was my post rude? No it wasn't, do you need to be rude in response? (And please, no, "welcome to the internet" nonsense. Rudeness is rudeness. I was honestly curious as to if North American companies started holding accounts or not and did a google search prior to making that post). Man, I just keep re-reading my post and I don't see why you have to get so petty about it and call it "stupid" and calling me "out of touch". Is it because I don't believe you and asked you to specifically tell me which companies do this? Buddy, i don't know you and you don't know me, you don't have to take it personally. I really don't get people like you. Is it really so important if someone questions you on the internet???
I mean, I guess you "proved me wrong" since you say you used to work for T-mobile. I have no way of verifying this and I'm just going to trust you on that. I don't feel like an idiot for gaining new information. I'm not going to be petty and find ways to make you feel stupid by pointing out spelling/grammar errors like how idiots on the internet tend to do when they don't have a good counter argument. There's no need to get defensive for being questioned about something. Yeesh.
Although you stated that T-mobile does this, I am still skeptical that it is a normal thing for phone companies to hold accounts though. Unless more than 50% of phone companies do this, I don't see it as a regular thing.

1. Which company is this? And your account wasn't on hold if you still had to pay some amount during the time you were gone. In my post I said there's a difference between being able to downgrade your plan temporarily and actually holding your account. My definition of holding your account would be if you had a 1 year contract starting in January, for example, and you left on a 2 month vacation. Instead of your contract ending in January of next month it would end in March and you would not have had to pay anything during that vacation. Downgrading your account temporarily is completely normal and should be possible for most contracts.

3. Vacations aren't the only reasons one would like to hold their accounts. They could be going overseas to further their education for example. Compared to North Americans, Koreans seem to go on exchange way more.

Did I say 2.5 years was a vacation? No, I did not. But I'm saying that I assume that it won't be "unheard of" because it's normal for male Koreans to take time off from their lives and therefore the options of services being held for them are normal. My boyfriend is currently serving in the Korean army and although he didn't hold his phone account (he sold it off to his cousin), he was able to get other things held (such as he didn't have to continue paying interest on his students loans).

I just thought it was ignorant of you to paint all Koreans using one paint brush by saying that most Koreans would find something like that "unheard of" especially when it seems so absolutely normal to me due to more Koreans taking time off their lives to serve in the military as well as Koreans tend to go overseas for education more than other countries. [/b]
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teecee



Joined: 18 Feb 2010

PostPosted: Sat Feb 16, 2013 11:52 pm    Post subject: Reply with quote

I've got my Verizon contract on hold

rayne wrote:
chungbukdo wrote:
Normally when you do a 2 year contract in Korea with KT, can you put your accounts on "hold" for vacation for three months? This is something that North American phone companies do, but I imagine a three month vacation is unheard of to most Koreans.


?????????????? Which North American company does this??? I asked my phone company to hold my account for 4 months for a semester abroad before and they said they don't do that. They said that they could however, temporarily downgrade my plan to the least expensive for 4 months and then go back. But that's only because my plan didn't come with a penalty for downgrading but if I had had any other plan, it would not have be able to happen.
Did a google search after that and no info about that sort of thing. This was back in 2010, has things changed? I find North American phone companies very greedy (so many stories about crazy roaming charges, bills going up to thousands of dollars due to phone companies purposely misleading/not informing customers of certain things, etc.) compared to others.
Oh, maybe you mean temporarily suspending your account? But that's not really the same as "holding" it... it'll be like cancelling your account and signing up again. If there's actually a company that let's you freeze your account with no consequence then I'd really like to know... it'll be good to see companies evolving to fit their customer's needs now.

Why would it be unheard of to most Koreans?

I would think the opposite since Korean men have to go to the army I would think it's common for them have their account "held" for 2-ish years. But I do not know if this is possible in Korea.

But if it is possible in North America, as you say, why would it be unheard of to most Koreans?
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