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jazzmaster
Joined: 30 Sep 2013
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 Posted: Mon Oct 21, 2013 11:23 pm Post subject: |
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Wasn't that the same thing with Smokey Saloon years ago? When it first opened it had decent sized burgers, fast service and the food tasted really great. Then, the K-bloggers picked up on it, it became a mostly Korean clientele and all of sudden there's a line out the door.
I went there after this happened, decided to wait in line, only to get in and find out that fries are now ordered separately, and I sat at the table trying to eat my burger while all these "cutesy" couples were feeding each other their burgers using a knife and fork.
That was another thing. The method seemed to be: 1-take off the top bun and put it aside, 2-proceed to eat the burger with a fork and knife (like you would a steak), 3-feed your partner a bite that they can barely fit in their mouth, and finally - eat the remaining top bun as though it's a tasty piece of dessert |
I don't know about Smokey Saloon but I think a degree of arrogance creeps into businesses when they become so successful.
As for Korean couples, I don't care if they shove it up each others bums, so long as I get served. |
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cdninkorea
Joined: 27 Jan 2006
Location: Seoul
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| Posted: Tue Oct 22, 2013 3:26 am Post subject: |
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| hogwonguy1979 wrote: |
I've talked to Dan and Alicia about it and they give me the same "we have a lot of turnover with the staff" or "the cook is new" etc. It really gets tiring. Thing is they really don't seem to care as long as the money keeps rolling in and now with all the Koreans that have discovered it (can't get a table most nights) that aint going to happen. |
That's a pretty terrible excuse. They've been open for more than long enough that they should've found out how to retain good staff. |
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postfundie
Joined: 28 May 2004
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| Posted: Tue Oct 22, 2013 3:42 am Post subject: |
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| "we have a lot of turnover with the staff" or "the cook is new" etc |
I think this is the international quote for "we want to cut costs by paying people crap wages" or "the job sucks and nobody can stand it for very long." |
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El Bandito
Joined: 07 Oct 2013
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| Posted: Tue Oct 22, 2013 6:36 am Post subject: |
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| postfundie wrote: |
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| "we have a lot of turnover with the staff" or "the cook is new" etc |
I think this is the international quote for "we want to cut costs by paying people crap wages" or "the job sucks and nobody can stand it for very long." |
Bingo! You nailed it perfectly. |
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mayorhaggar
Joined: 01 Jan 2013
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| Posted: Tue Oct 22, 2013 10:42 pm Post subject: |
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Or "the restaurant industry has thin profit margins but as manager I want to give myself a nice paycheck every month. Gotta cut back somewhere."
Also, we gotta start a PR campaign to get Koreans to eat burgers with their hands. If they can tell us about Dokdo we can tell them about proper burger eatin'. Makes a lot of sense that Koreans refuse to use a knife and fork for everything except something you need to eat with your hands.
Maybe slogans like "Let's Handing" or "Sparkling Grab Service" would get through to them. |
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SeoulNate
Joined: 04 Jun 2010
Location: Hyehwa
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| Posted: Wed Oct 23, 2013 7:56 am Post subject: |
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| FMPJ wrote: |
Reilly's and Craftworks both have despicable service. High turnover? Pay your staff better, treat your staff better. I'm an employer too, and that's the only way to combat high turnover; and what's more: it's worth it. I used to go to both these bars from time to time, but haven't done so in a while--the bad vibe/crappy service has turned me off.
I'm sure the owners don't care, though; clearly they're all about the bottom line, and both places are obviously profitable. |
Really sad thing is, just like almost everything in Korea, both places were exceptional when they opened.
Craftworks is still okay, but the prices have risen slightly and the quality of the food has been steadily going downhill for the last year. Second and third what many posters have said, magpies is literally next door, im going there :p
As far as Reily's is concerned. WTF happened to that place? The month/2 months after it opened it had a great vibe with really excellent food. Tried to go in there about a month or two ago, ordered some food and it was just about the worst bar food I have ever put in my mouth and the waitress just looked at me as if she thought I was crazy. Every single thing on the plate was burned (seriously, how do you burn onion rings and a burger). Told them that they could call the cops if they wanted, but I wasnt paying a red cent for any of it and walked out.
Either way, count me out for both of them. Ever since the bloggers have caught wind of both, the quality is completely unacceptable any more. |
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