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firewire/USB 2.0 combo card PROBLEMS

 
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SuperHero



Joined: 10 Dec 2003
Location: Superhero Hideout

PostPosted: Sat Feb 26, 2005 6:28 am    Post subject: firewire/USB 2.0 combo card PROBLEMS Reply with quote

So today I went to Yongsan and bought a camcorder, a 250gb harddrive, and a firewire/USB 2.0 combo card. I only have two problems. first no firewire cable with the camera - will buy tomorrow or on monday.

Second problem is the firewire/USB2.0 combo card. AFter installing it and installing the driver everything appears to be good. HOwever when I turn on my external harddrive case - instant freeze: everything is dead and must do a hard reboot.

I know it isn't the external case because I have another USB2.0 card which works without problems - I'm planning on moving it over to the second computer and conserving slots on my main computer.

I've installed and uninstalled all USB hubs & ports 2 or 3 times and the problem persists with the combo card but not the first USB2.0 card. I"m at a loss here as to what I should do. Unfortunately I bought the card from one of the street vendors outside of the ���� building and forgot to ask for a reciept so I doubt returning it is a viable option.

I went to the manufacturers site - my card here and found the driver download but the zip file is empty.

Any tips?
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Demophobe



Joined: 17 May 2004

PostPosted: Sat Feb 26, 2005 4:48 pm    Post subject: Reply with quote

Could you post your mainboard make and model? In fact, could you post all of your system specs, OS too?
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SuperHero



Joined: 10 Dec 2003
Location: Superhero Hideout

PostPosted: Sat Feb 26, 2005 6:58 pm    Post subject: Reply with quote

Demophobe,
I was hoping you would answer. I'm not sure what my mainboard model is? If I open the case will it be printed there?

celeron 2.4
768mb DDram
WinXP pro sp2
Radeon 7000 64mb ATI video card

Anything else?


I went to Yongsan again this morning and got the firewire cable. The firewire ports are working fine -l capturing as I type. However the guy I bought it from wasn't there today so I couldn't exchange it or anything. Hopefully I can get this working.

Thanks for your help.
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Demophobe



Joined: 17 May 2004

PostPosted: Sun Feb 27, 2005 3:58 am    Post subject: Reply with quote

Well, it's a long shot, but there may be an IRQ battle between the 2 interfaces on a single card, and thus on a single bus.

Go to the control panel, system, hardware, device manager and see if you have both a firewire card and USB ports listed on there. It's not uncommon for a firwire to show up under "network adaptors", so check in there.

If they are both listed, USB and Firewire, disable the firewire by right clicking and selecting "disable". You may have to reboot.

Check the USB function again after rebooting, or, if no reboot is required, check it right away.

If you have functionality, then it's a conflict with the Firewire being active at the same time.

Honestly, these "combo" cards really bother me, and they often cause problems. Especially with these 2 competing technologies being whacked on one card...it's a recipe for bad news.

Best bet: Re-install your old USB card, or buy another one for 8,000 and use the interfaces separately. As in, USB on your one card, firewire on the other.

The solution I was getting into above is possible...if the functionality returns to the USB area of the card after disabling the firewire, then it's a conflict in IRQ, which are basically calls for a certain channel on the PCI bus. They both call the same channel, and viola! A crash.

This is pretty old school though...it applied with Win98 a lot, but I haven't had to venture to this ground for years. I don't even know if it's a viable solution for WinXP. First, try what I say above...disable the card.

Just for a laugh, install your old USB2 card in a different slot, and leave the Firewire card in as well. See if they both have functionality. I bet they will.

The marriage of USB and firewire on a single card seriously troubles me, and I suspect it's the heart of the trouble.

Post back...

Oh...the mainboard make should be clearly visible below or in between the white PCI slots on the board.
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SuperHero



Joined: 10 Dec 2003
Location: Superhero Hideout

PostPosted: Sun Feb 27, 2005 3:56 pm    Post subject: Reply with quote

Demophobe wrote:
Well, it's a long shot, but there may be an IRQ battle between the 2 interfaces on a single card, and thus on a single bus.

If you have functionality, then it's a conflict with the Firewire being active at the same time.

You d'man - bingo. That's it exactly. Damn I wish I had known this before. Well at least I have firewire working there.

Demophobe wrote:
Best bet: Re-install your old USB card

done. Interestingly enough after installing the drivers for the new card it appears as if my motherboard USB ports are actually USB2.0 and not 1.1 as I had previously thought. Now if I plug in my external drive to one of those ports I don't get the this is a high-speed device in a low-speed port message. Is this possible? How would I test this other than trying to transfer incredibly big files across drives?

Demophobe wrote:
Oh...the mainboard make should be clearly visible below or in between the white PCI slots on the board.

It was next to the RAM slots but here it is:
Abit SG-72
A circle with a check mark through it and then CE

Thanks for all your help.
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Demophobe



Joined: 17 May 2004

PostPosted: Sun Feb 27, 2005 4:47 pm    Post subject: Reply with quote

SuperHero wrote:

Interestingly enough after installing the drivers for the new card it appears as if my motherboard USB ports are actually USB2.0 and not 1.1 as I had previously thought. Now if I plug in my external drive to one of those ports I don't get the this is a high-speed device in a low-speed port message. Is this possible? How would I test this other than trying to transfer incredibly big files across drives?


Yep...USB 2 is a strange animal. Try all of your ports to find one that is indeed USB 2 enabled.

I tried for a long time, as did Sage Monkey, to play around with 2.0....it's a real problem, but eventually I had to settle for only 4 of my 8 ports high-speed.

If you can't find one that doesn't give you that message, try going into the device manager again and double clicking the USB hubs one by one, going to update driver, lead it to the folder with the USB 2.0 driver, and seeing if that sorts things out.

Be careful...I have locked my whole system up doing this, after ignoring a warning that said "this driver isn't made for this device". If you get that message, best not continue.

Also, in the BIOS, you may want to see if "USB legacy support" is enabled. If it is, disable it. Upon boot, the BIOS will display a warning about this, but it's of no consequence.

After I did this (for overclocking stability reasons), I found my USB 2.0 ports went from only one being 2.0, to 4.

Strange. Windows is really weird.

As for testing USB 2.0, I know of no ther than to drag a file. It doesn't take a moment to see if it's truly 2.0...just hit "cancel" if it's clearly not 2.0. If it's 2.0, that file will fly.
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SuperHero



Joined: 10 Dec 2003
Location: Superhero Hideout

PostPosted: Sun Feb 27, 2005 9:36 pm    Post subject: Reply with quote

Well it appears as if all six of my built in ports are USB2.0. so I guess I just bought a very expensive firewire cable! anyhow I can now move the original USB2.0 card to the second computer.

Thanks for your help.
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