Korean Job Discussion Forums

[Draven]

In my town, the best pizza comes from Domino's. Sad, to be sure, but unfortunately a reality. If you want a decent pizza, it's got to come from Domino's. There's no Pizza Hut, Papa John's, or anything else. It's either Domino's or one of those cruddy, cheap, Korean style pizzas. But this isn't a rant about my lack of choice of pizza restaurants. It's a rant about customer service.

As long as we've been in our backwater, one-pizza joint town, we've enjoyed an occasional pizza from Domino's. The wife and I had found a pizza that we both liked, but we had to modify it to keep us both happy. The modification consisted of adding pineapple to one of their "Screen Pizzas." Pretty minor modification, right? Anyways, here's how the conversation went:

Us: Yes, I'd like a Bacon Cheddar Cheese Pizza, but I'd like to add some pineapple.
Them: It doesn't come with pineapple.
Us: Yes, I know that, but I want pineapple on my pizza. Don't worry, I know there will be an extra charge for that, just like the last 10 times we made this exact same order.
Them: It doesn't come with pineapple. Let me ask the manager here. (Pause) He says it doesn't come with pineapple.
Us: I understand that, but I'd like to add it. I'll pay for it. Just put it on.
Them: We can't do that.
Us: Do you have pineapple?
Them: Yes.
Us: Then put some on the damn pizza and send it over here.
Them: That pizza doesn't come with pineapple.
Us: So you're telling me I can't have a pizza the way I like it? I must have it the way you say?
Them: That's right.
Us: *Expletives Deleted*
*Click*

Anyways, apparently Domino's knows better than I do about how I should have my pizza. What pissed me off further was their total lack of trying to satisfy me. It was an attitude of "if you don't like it, just f' off." I know in the grand scheme of things, taking my business elsewhere (which, in this case, means no pizza for me) doesn't matter a helluva lot to a company like Domino's, but screw them just the same.

[JongnoGuru]

[turtlepi1]

hehe...odd timing...

I'm working on a 3500 word paper due tonight. (well avoiding working on it might be a better way of saying it judging by my number of postings today...)

Anyway, last night I called Dominos here is Abu Dhabi. I ordered my pizza and waited. An hour later it hadn't arrived. Starving and cranky I called and got pretty annoyed with them. They told me I didn't order. I said yes I did. They said maybe you called another store...I said I hit redial to call you back. They said...you didn't order...I got loud with them. Then I hung up. Then I realized they are the only pizza I am getting so I call back and get annoyed again. I calm down and order my pizza and say thank-you..though I am sure the irritation was still in my voice.

Anyway 20 minutes later this poor guy shows up at my door with the pizza. He is ready for a tongue lashing. You can see he is a defensive posture. I gave him a good tip and sent him on his way telling him these things happen.

I realized I don't always do things 100% correct. I also realized how much I am making in this country and how much the pizza guy is making in this country. I have things good. I shouldn't be an asshole. Life here is very stratified.

1. Nationals
2. Western Expats
3. Philipinos
4. Indians
...
6. Pakastani
...
...
50. Bangladeshi

I don't want to turn into one of those western expats stomping my feet because "How DARE they treat me that way..."

[Draven]

[JongnoGuru]

[Draven]

[JongnoGuru]

[Draven]

[inthewild]

It's too expensive. It's tastes good. Dunno about customer service cuz I say the same thing everytime I order.

[christopher1magelli]

Do what I did...

Well it was with KFC in Mokdong. I went in and I was third in line.
It was a nice sunny day 3 in the afternoon. I put in my order, a simple two piece combo... The girl tells me it will take 20 mins! I said, why?!
She said the customer before me ordered all the chicken. I look over and the adjumma before me is sitting down and having a salad. Next to her are the two high school girls who were before the adjumma happily slurping away their ice creams. I point and say no CHICKEN! The girl says are you gonna wait?! I say no! I went back to my office and looked up KFC. I called their head office and complained. I swear no more than a month later the KFC closed down and now it's a Starbucks!

Maybe it won't work for you but here are the numbers for Dominos!

1588-3082 or 02-6446-3077 or 080-860-3082

[Ya-ta Boy]

It's too late for this advice this time, but when you look for a new job, don't consider any city without a Mr. Pizza.

[Cthulhu]

I seem to recall many Korean pizza places had a problem with adding toppings. They tended to fear variation from the menu choices (bulgogi pizza, supreme, etc.) as if adding or taking out an ingredient was beyond their ability. Once in awhile they got it right, though.

[JongnoGuru]

[Draven]

[JongnoGuru]