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Hating Air Canada
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polonius



Joined: 05 Jun 2004

PostPosted: Tue Nov 22, 2005 8:10 am    Post subject: Reply with quote

I appreciate all the anger and hatred being shared about Air Canada, but does anyone have an answer for me? Was Air Canada justified in making someone who had an E2 visa purchase a return ticket?
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Homer
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PostPosted: Tue Nov 22, 2005 8:22 am    Post subject: Reply with quote

If the person had an E-2 then AC made a strange request concerning a return ticket.
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Grotto



Joined: 21 Mar 2004

PostPosted: Tue Nov 22, 2005 1:55 pm    Post subject: Reply with quote

It is not up to the airlines to enforce the immigration policies of the country someone is travelling to.

If you insist on going to another country with a one way ticket then it is your problem if there is a problem.

Air Canada has no business trying to strongarm people into buying roundtrip tickets!.......I would have said: "then why did you dumbasses sell me a one way to begin with?????"
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Bulsajo



Joined: 16 Jan 2003

PostPosted: Tue Nov 22, 2005 2:10 pm    Post subject: Reply with quote

Grotto wrote:
It is not up to the airlines to enforce the immigration policies of the country someone is travelling to.

Actually, I do recall hearing that they can be fined or in other ways be held accountable for passengers who do not have required documentation (i.e. passports) as well as proof of ability to pay for return or onward destinations.
In other words, if the airline dumps a whole bunch of people off at Incheon and says "Well, they all had tickets to Incheon and that's the end of it as far as we're concerned" the govt will turn around and get them to pay a fine or pay for an onward/return destination. Easiest way to show proof of ability to leave is a return portion of a ticket. No, I don't have a link. Pretty sure I read it from a link here once upon a time.

HOWVER, be that as it may, yes somebody in Air Canada- or perhaps Air Canada policy as a whole- is mis-interpreting their obligation (deliberately or otherwise) with regard to people travelling with work visas.

What can you do about it? Write letters I guess.
A boycott of E2 visa holders?
AC would be quaking in its boots, I'm sure.
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Zed



Joined: 20 Jan 2003
Location: Shakedown Street

PostPosted: Tue Nov 22, 2005 3:37 pm    Post subject: Reply with quote

polonius wrote:
I appreciate all the anger and hatred being shared about Air Canada, but does anyone have an answer for me? Was Air Canada justified in making someone who had an E2 visa purchase a return ticket?

No.
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Homer
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PostPosted: Wed Nov 23, 2005 3:34 am    Post subject: Reply with quote

Quote:
It is not up to the airlines to enforce the immigration policies of the country someone is travelling to.


Perhaps not Grotto. Yet many airlines enforce such rules on passengers traveling abroad on a one way ticket.
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neandergirl



Joined: 23 Jun 2005

PostPosted: Fri Nov 25, 2005 7:44 pm    Post subject: Reply with quote

Technically they (airlines in general) can be held responsible for allowing someone without proper documentation to enter a country (fines, suspension of service or having to bear the cost of flying said person home). Whether this actually is applied I don't know. So yeah, they are within their rights to ask, I just wish they knew what they were asking about.
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RachaelRoo



Joined: 15 Jul 2005
Location: Anywhere but Ulsan!

PostPosted: Sun Nov 27, 2005 2:23 am    Post subject: Reply with quote

A new foreign teacher just arrived at my school from Canada and had the same problem - except, she flew Air Canada from Ottawa to Toronto and then Korean Air from Toronto to Seoul. Even though she already had an E2 in her passport, the people at Air Canada in OTTAWA weren't going to let her on. She wasn't even flying Air Canada to Korea!
Shouldn't Air C mention to it's employees that, obviously, a work visa should exclude someone from the return ticket requirement?
Anyways, Air Canada is terrible and deserves to go bankrupt.
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plattwaz



Joined: 08 Apr 2005
Location: <Write something dumb here>

PostPosted: Sun Nov 27, 2005 3:09 am    Post subject: Reply with quote

RachaelRoo wrote:
except, she flew Air Canada from Ottawa to Toronto and then Korean Air from Toronto to Seoul. Even though she already had an E2 in her passport, the people at Air Canada in OTTAWA weren't going to let her on. She wasn't even flying Air Canada to Korea!


I believe that the Korean Air flight is actually a KA/ Air Can codeshare -- at least, the Vancouver-Seoul one is (meaning, I've booked it before, had a Korean Air flight number, told I was flying Korean Air, and when you get to the gate, it's a Korean Air flight, operated by Air Canada).

So that could explain why your friend was asked.
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Bulsajo



Joined: 16 Jan 2003

PostPosted: Mon Nov 28, 2005 1:50 pm    Post subject: Reply with quote

Plattwaz is right. And I thought all Korea-Canada/Canada-Korea flights were codeshared between AC & KAL.
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Moldy Rutabaga



Joined: 01 Jul 2003
Location: Ansan, Korea

PostPosted: Wed Nov 30, 2005 3:55 am    Post subject: Reply with quote

The cynical side of me wants to say that AC was trying to coerce you into buying more tickets, or getting the service charge after a refund was given. I came here in '03 on a one-way ticket from Alberta and no one said a thing.

Quote:
A/C beats the hell out of most of the American national airlines.

Well, this is damning with faint praise. Everyone has an AC story. They are technically no longer a crown corporation, but there is a cozy relationship between them and Ottawa. Canadian Airlines went under around '00 because the feds will only give help to AC, not to Canadian, everytime they flirt with bankruptcy. AC is based in Montreal, by the way, and Canadian was based in Calgary, which explains it all.

My travel agent screwed up last year and issued me a ticket to St. John, NB instead of St. John's, NF. AC refused to change the ticket and instead made me buy another one and then refunded the incorrect ticket later. Arses. On my trip back through Vancouver their caterers went on strike and we ate ramyeon between there and Incheon. Double arses. After I complained through the official channels, the next year they tried to make peace by offering me and my fiance a wedding cake, which turned out to be a muffin-sized dry rock which we threw out. Triple arses.

Ken:>
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OiGirl



Joined: 23 Jan 2003
Location: Hoke-y-gun

PostPosted: Wed Nov 30, 2005 4:17 am    Post subject: Reply with quote

Air Canada is clueless and paranoid about Korean visa issues.

I was returning to the US on the second half of a round-trip ticket with a C-3 visa. Air Canada staff were upset that I had "overstayed" since I was an American who had been in Korea as a tourist for more than 30 days. I pointed out my C-3, which allows me to stay for 90 days. They then asked for my ARC. I pointed out my entry date, which had been 45 days earlier. Finally they let me go, only to subject me to two days of delays before I actually arrived home.

I had actually gotten a cheaper ticket on Air Canada than any US or Korean carrier at that time.
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Bulsajo



Joined: 16 Jan 2003

PostPosted: Wed Nov 30, 2005 8:32 pm    Post subject: Reply with quote

Moldy Rutabaga wrote:
After I complained through the official channels, the next year they tried to make peace by offering me and my fiance a wedding cake, which turned out to be a muffin-sized dry rock which we threw out. Triple arses.

Ken:>

I'm just trying to picture the expression of the employee who was assigned to try and pass that off on you, s/he must have known what a lame attempt it was...
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