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Real Reality
Joined: 10 Jan 2003
Location: Seoul
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 Posted: Mon Mar 13, 2006 3:43 am Post subject: Is this discrimination? Is this good service? |
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| My wife and I have been loyal and good customers with KTF for more than 7 years. Lately I have been thinking about getting a new cell phone. My wife told that she received a text message from KTF for some special event. A brand new cell phone with all the extras like MP3, Camera and the new DMB service for 60,000 won. Well its a good deal so we call them. KTF tells my wife to fax a copy of her I.D. When they get her I.D. and check her personal number they found out she doesn't have a typical Korean I.D. since she lived in America before. They must have a big flashing alarm that pops up for people like my wife who have actually lived outside of precious Korea. She must be considered a trader. Anyway getting back. Well after they find out about my wife they call and inform us they can't offer this to my wife or myself since we are both considered foreigners. So its okay to give us service and we pay each month, but its not okay to offer us anything special. They couldn't see us as good loyal customers for over 7 years, they just see us as foreigners. |
http://expatinkorea.com/forum/showthread.php?t=8361 |
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RACETRAITOR
Joined: 24 Oct 2005
Location: Seoul, South Korea
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| Posted: Mon Mar 13, 2006 4:49 am Post subject: Re: Is this discrimination? Is this good service? |
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| My wife and I have been loyal and good customers with KTF for more than 7 years. Lately I have been thinking about getting a new cell phone. My wife told that she received a text message from KTF for some special event. A brand new cell phone with all the extras like MP3, Camera and the new DMB service for 60,000 won. Well its a good deal so we call them. KTF tells my wife to fax a copy of her I.D. When they get her I.D. and check her personal number they found out she doesn't have a typical Korean I.D. since she lived in America before. They must have a big flashing alarm that pops up for people like my wife who have actually lived outside of precious Korea. She must be considered a trader. Anyway getting back. Well after they find out about my wife they call and inform us they can't offer this to my wife or myself since we are both considered foreigners. So its okay to give us service and we pay each month, but its not okay to offer us anything special. They couldn't see us as good loyal customers for over 7 years, they just see us as foreigners. |
That's an awful funny word to mix up. Even the thick-as-a-board redneck skinhead who gave me my username knows the difference between a trader and a traitor. |
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Ya-ta Boy
Joined: 16 Jan 2003
Location: Established in 1994
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| Posted: Mon Mar 13, 2006 5:07 am Post subject: |
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| I know exactly what you mean. I had an account with Kook-Min Bank for 10 years and a comfortable sum in it. When I wanted a credit card, they would only let me have one for 10 months each year. I finally got fed up with their sillyness and moved all my money to Nong-Hyup. A much more sophisticated outfit in my opinion. |
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